Railway
Latest Judgments
Total 3748 Consumer Court Cases Against Railway.
Bhola Prasad Sinha (Retd. Satistical Officer) V/S General Manager, East Central Railway & ors.
Court Name: StateCommission
Appelant Advocate Adv. Deep Narayan Dubey
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, BIHAR, PATNAFINAL ORDERFirst Appeal No. A/440/2011( Date of Filing : 12 Jul 2011 )(Arisen out of Order Dated in Case No. of District )1. General Manager, East Central Railway & ors.Hajipur...........Appellant(s)Versus1. Bhola Prasad S...
Case Number: 440
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Date of Filing: 12-07-2011
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Date of Upload: 18-07-2023
INDIAN RAILWAY CATERING & TOURISM CORPORTION LTD. V/S MR.DEEPESH HARISH JAINDANI
Court Name: Vadodara
Appelant Advocate ARCHI M BHAVSAR
Respondant Advocate
Case Number: 568
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Date of Filing: 24-05-2022
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Date of Upload: 26-07-2023
Case Number: 601
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Date of Filing: 04-09-2017
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Date of Upload: 14-07-2023
Case Number: 335
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Date of Filing: 26-04-2017
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Date of Upload: 14-07-2023
Siddhi Mishra V/S G.M. North Frontear Railway
Court Name: StateCommission
Appelant Advocate Amit Arora
Respondant Advocate pankaj awasthi
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/873/2015( Date of Filing : 11 May 2015 )(Arisen out of Order Dated 19/02/2015 in Case No. C/52/2012 of District Allahabad)1. G.M. North Frontear R...
Case Number: 873
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Date of Filing: 11-05-2015
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Date of Upload: 13-07-2023
THE GENERAL MANAGER NORTHERN RAILWAY & ORS. V/S MRS. HARLEEN KAUR
Court Name: Central Delhi
Appelant Advocate
Respondant Advocate
Heading1Heading2Complaint Case No. CC/126/2019( Date of Filing : 04 Jun 2019 )1. MRS. HARLEEN KAUR28/111, FIRST FLOOR, WEST PATEL NAGAR, NEW DELHI-08............Complainant(s)Versus1. THE GENERAL MANAGER NORTHERN RAILWAY & ORS.NORTHERN RAILWAY, BARODA HOUSE, COPERNICUS MARG, NEW ...
Case Number: 126
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Date of Filing: 04-06-2019
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Date of Upload: 25-07-2023
Railway Board V/S B.K. Mishra
Court Name: Purbi Singhbhum
Appelant Advocate
Respondant Advocate Mr. Anil Kumar Jayaswal
Heading1Heading2Complaint Case No. CC/02/2016( Date of Filing : 07 Jan 2016 )1. B.K. Mishra5,Cross Road No.2,T.C .Colony ,Kadma,Jamshedpur-831005Purbi SinghbhumJharkhand...........Complainant(s)Versus1. Railway BoardChairman,Railway Board,Rail Bhawan, New Delhi............Opp.Par...
Case Number: 2
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Date of Filing: 07-01-2016
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Date of Upload: 13-07-2023
Indian Railway Catering & Tourism Corporation Ltd. & Another V/S Ram Chandra(deceased) & Others
Court Name: StateCommission
Appelant Advocate Sunamika Mishra
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/1101/2023( Date of Filing : 06 Jul 2023 )(Arisen out of Order Dated 30/04/2021 in Case No. Complaint Case No. CC/124/2015 of District Jaunpur)1. R...
Case Number: 1101
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Date of Filing: 06-07-2023
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Date of Upload: 20-07-2023
Gandhi Nagar Railway Station V/S Rakesh Kumar Kumawat
Court Name: Jaipur-I
Appelant Advocate Raj kumar Kumawat & Other
Respondant Advocate
Case Number: 183
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Date of Filing: 20-05-2019
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Date of Upload: 07-07-2023
Sr. Branch Manager, Eastern Railway Employees Co-Operative Bank Ltd. Dhanbad Branch V/S Smt. Kanti Devi
Court Name: Dhanbad
Appelant Advocate (1) Gyaneshwar Gini (2) Sri Sudhanshu Shekhar (3) Sri Arun Kumar Singh
Respondant Advocate (1) Sri Rajesh Kumar Sharma (2) Sri Prashant Verma
Case Number: 58
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Date of Filing: 03-03-2022
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Date of Upload: 09-07-2023
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.