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Railway

Latest Judgments

Total 3748 Consumer Court Cases Against Railway.

NCDRC

UMA AGARWAL V/S INDIAN RAILWAY & 2 ORS.

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate MR. SURENDRA SURYAN

Respondant Advocate MS. ARCHANA PATHAK DAVE, ANKITA CHAUDHARY RATHI & KUMAR PRASHANT

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1099 OF 2020(Against the Order dated 14/09/2020 in Appeal No. 935/2019 of the State Commission Rajasthan)1. INDIAN RAILWAY & 2 ORS............Petitioner(s)Versus1. UMA AGARWAL...........Respondent(s)BE...

Case Number: 1099

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Date of Filing: 21-12-2020

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Date of Upload: 27-07-2023

Orissa

DRM (Divisional Railway Manager) V/S Sri Trailokyanath Subudhi

Railway  

Court Name: Ganjam

Appelant Advocate Through SELF for the Complainant

Respondant Advocate Through NONE for the Opp. Parties

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, GANJAM, BERHAMPUR. Complaint Case No. CC/66/2023( Date of Filing : 26 Jun 2023 )1. Sri Trailokyanath SubudhiS/o Madhab Subudhi, At: Vellery, Po: Balugaon, Khordha - 752 030. Correspondence Address: At: Medical Bank Colony Lane 2, N...

Case Number: 66

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Date of Filing: 26-06-2023

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Date of Upload: 31-07-2023

Orissa

Divisional Railway Manager (D.R.M.) Sambalpur V/S PADMALAYA DAS

Railway  

Court Name: Bargarh

Appelant Advocate Sri Prabhudatta Birtia, Advocate with other Associates

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, BARGARH (ODISHA)AT. COURT PREMISES,PO.PS.DISTRICT. BARGARH PIN. 768028Complaint Case No. CC/11/2021( Date of Filing : 15 Jan 2021 )1. PADMALAYA DASresident of and Po. Katapali, Ps. Bargarh, District. BargarhBARGARH.ODISHA.............

Case Number: 11

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Date of Filing: 15-01-2021

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Date of Upload: 28-07-2023

Orissa

Divisional Railway Manager (D.R.M.) Sambalpur V/S LINGARAJ DAS

Railway  

Court Name: Bargarh

Appelant Advocate Sri Prabhudatta Birtia, Advocate with other Associates

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, BARGARH (ODISHA)AT. COURT PREMISES,PO.PS.DISTRICT. BARGARH PIN. 768028Complaint Case No. CC/10/2021( Date of Filing : 15 Jan 2021 )1. LINGARAJ DASresident of and Po. Katapali, Ps. Bargarh, District. BargarhBARGARH.ODISHA..............

Case Number: 10

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Date of Filing: 15-01-2021

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Date of Upload: 28-07-2023

Uttar Pradesh

DRM , NORTHERN RAILWAY V/S REENA MISHRA

Railway  

Court Name: Lucknow-II

Appelant Advocate PRASHANT SINGH GAUR

Respondant Advocate

Case Number: 90

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Date of Filing: 28-02-2018

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Date of Upload: 20-07-2023

Rajasthan

DRM NORTH WESTERN RAILWAY V/S SUMAN MANGALIA

Railway  

Court Name: Jodhpur-II

Appelant Advocate NARENDRA PARIHAR

Respondant Advocate SHANKAR CHAUHAN

Case Number: 93

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Date of Filing: 17-03-2020

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Date of Upload: 10-08-2023

Rajasthan

INDIAN RAILWAY V/S SHIPLA MURDAL

Railway   Indian Railway  

Court Name: Jodhpur-II

Appelant Advocate ANIL BHANDARI

Respondant Advocate SHANKAR CHOUHAN

Case Number: 192

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Date of Filing: 06-11-2017

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Date of Upload: 10-08-2023

Bihar

Divisional Railway Manager, N.F. Railway V/S Sujeet Kumar

Railway  

Court Name: Katihar

Appelant Advocate Rajeev Karn

Respondant Advocate Aaditya Narayan Sen Gupta

Case Number: 27

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Date of Filing: 01-08-2018

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Date of Upload: 31-07-2023

Circuit Bench Bikaner

the union of india through general manager north western railway V/S jaishreenath ji

Union Of India   Railway  

Court Name: StateCommission

Appelant Advocate Sunil Bhati 9414604974

Respondant Advocate Alok Rajvanshi 9460782749

Case Number: 2

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Date of Filing: 26-07-2013

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Date of Upload: 20-07-2023

Tamil Nadu

Southern Railways, Represented by The Divisional Railway Manager V/S D.Baskaran, S/o.Late.Dakchinamoorthy

Railway  

Court Name: Tiruchirapplli

Appelant Advocate D.Ravi

Respondant Advocate OP1&3-N.Thiyagarajan, OP2-Exparte

Case Number: 55

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Date of Filing: 07-06-2018

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Date of Upload: 09-08-2023

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.