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Railway

Latest Judgments

Total 3748 Consumer Court Cases Against Railway.

Uttar Pradesh

Union of india NCR Railway V/S Akanksha Samvedi

Union Of India   Railway  

Court Name: Banda

Appelant Advocate

Respondant Advocate

Case Number: 1

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Date of Filing: 01-01-2021

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Date of Upload: 19-09-2023

Madhya Pradesh

western railway V/S Arvind singh

Railway  

Court Name: Ujjain

Appelant Advocate

Respondant Advocate

Case Number: 17

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Date of Filing: 28-06-2017

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Date of Upload: 17-08-2023

Uttar Pradesh

Smt. Susheela Devi Pandey & Another V/S Union Of India Railway

Union Of India   Railway  

Court Name: StateCommission

Appelant Advocate Brijendra Chaudhary, Rajkumar Singh

Respondant Advocate Ambarish Kaushal

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/840/2023( Date of Filing : 19 May 2023 )(Arisen out of Order Dated 24/03/2023 in Case No. CC/433/2015 of District Gorakhpur)1. Union Of India Rail...

Case Number: 840

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Date of Filing: 19-05-2023

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Date of Upload: 22-08-2023

Chhattisgarh

south east central railway Bilaspur & Anr V/S Santosh Mittal

Railway  

Court Name: Raigarh

Appelant Advocate

Respondant Advocate

Case Number: 23

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Date of Filing: 15-06-2023

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Date of Upload: 18-08-2023

West Bengal

The Station Manager, Jalpaiguri Town Railway Station, V/S Nazrul Islam,

Railway  

Court Name: Jalpaiguri

Appelant Advocate Swapna Kar

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC/38/2019( Date of Filing : 12 Sep 2019 )1. Nazrul Islam,S/O Late Lokman Miah, Resident of Bazrapara, P.O.- Vivekananda Pally, P.S.- Kotwali, District- Jalpaiguri, PIN-735121............Complainant(s)Versu...

Case Number: 38

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Date of Filing: 12-09-2019

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Date of Upload: 16-08-2023

Chhattisgarh

CHIEF COMMERCIAL MANAGER SECR RAILWAY V/S ABHAY GUPTA

Railway  

Court Name: Bilaspur

Appelant Advocate SHRI UTTAM KUMAR SAHU

Respondant Advocate NA BY SHRI RAJESH DUBEY

Case Number: 19

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Date of Filing: 02-07-2019

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Date of Upload: 02-09-2023

Chandigarh

The Divisional Railway Manager V/S Birendera Kumar Paswan

Railway  

Court Name: DF-I

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Commission-I, U.T., Chandigarh Miscellaneous Application No.40 of 2023in CC/904/2019Birendera Kumar Paswan Vs The Divisional Railway Manager, Divisional Office, Northern Railway & ors.BEFORE: PAWANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBER ...

Case Number: 40

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Date of Filing: 31-07-2023

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Date of Upload: 27-08-2023

Telangana

The General Manager South Central Railway Secunderabad V/S K.Raghunath

Railway  

Court Name: Hyderabad

Appelant Advocate Adv. B.Kiran Kumar

Respondant Advocate

Case Number: 206

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Date of Filing: 10-05-2023

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Date of Upload: 17-08-2023

Madhya Pradesh

GENERAL MANAGER CENTRAL RAILWAY JABALAPUR V/S VINITA GULECCHA

Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 162

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Date of Filing: 15-02-2012

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Date of Upload: 11-08-2023

Delhi

INDIAN NORTHERN RAILWAY AND OTHERS V/S VISHAL ARUN MISHRA

Railway  

Court Name: North

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Commission-I (North District)[Govt. of NCT of Delhi]Ground Floor, Court Annexe -2 Building, Tis Hazari Court Complex, Delhi- 110054Phone: 011-23969372; 011-23912675 Email: confo-nt-dl@nic.inConsumer Complaint No.:60/2018Sh. Vishal Arun MishraS...

Case Number: 60

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Date of Filing: 15-03-2018

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Date of Upload: 10-08-2023

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.