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Railway

Latest Judgments

Total 3748 Consumer Court Cases Against Railway.

West Bengal

General Manager, India Railway Catering and Tourism Corporation V/S Suravi Mukherjee

Railway  

Court Name: Paschim Midnapore

Appelant Advocate Ashirbad Haldar

Respondant Advocate

Case Number: 26

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Date of Filing: 22-03-2021

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Date of Upload: 21-09-2023

West Bengal

The General Manager, Eastern Railway V/S Shri Sushanta Kumar Saha

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate P. Prasad

Consumer Disputes Redressal Commission, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/444/2019( Date of Filing : 30 Dec 2019 )1. Shri Sushanta Kumar SahaS/o Shri Dhirendra Chandra Saha, 323/H, Bidhanpally (...

Case Number: 444

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Date of Filing: 30-12-2019

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Date of Upload: 19-09-2023

Madhya Pradesh

CHAIRMAN RAILWAY BOARD BY UNION OF INDIA V/S VARTIKA AGRAWAL

Union Of India   Railway  

Court Name: Satna

Appelant Advocate RAJEEV KHARE

Respondant Advocate NA

Case Number: 40

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Date of Filing: 07-04-2017

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Date of Upload: 27-09-2023

Kerala

M/s AIMS Insurance, broking Pvt.Ltd., 13/788 Kamala Arcade, Annie Hall Road, Near Railway Station-67 V/S A.A James, Aged 48 Years, S/o Abraham, Ikkarakanayil, Mullankolli (PO), Pulpally

Railway  

Court Name: Wayanad

Appelant Advocate Adv. K.V Prachod

Respondant Advocate

CONSUMER DISPUTES REDRESSAL COMMISSIONCIVIL STATION ,KALPETTAWAYANAD-673122PHONE 04936-202755Complaint Case No. CC/159/2019( Date of Filing : 12 Dec 2019 )1. A.A James, Aged 48 Years, S/o Abraham, Ikkarakanayil, Mullankolli (PO), PulpallyPulpallyWayanadKerala...........Complainan...

Case Number: 159

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Date of Filing: 12-12-2019

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Date of Upload: 16-09-2023

Uttar Pradesh

BHARAT SANGH UTTAR RAILWAY BARODA V/S JAGDRATRI

Railway  

Court Name: Bareilly-II

Appelant Advocate K K RAI

Respondant Advocate

Case Number: 171

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Date of Filing: 31-12-2020

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Date of Upload: 12-09-2023

Orissa

Station Manager, Balasore Railway Station V/S M/s. Deep Enterprises, represented by Partner Sri Kamlesh Kumar Singh

Railway  

Court Name: Baleshwar

Appelant Advocate Sri Satya Narayan Mallick & Others

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, BALASOREAT- KATCHERY HATA, NEAR COLLECTORATE, P.O, DIST- BALASORE-756001Complaint Case No. CC/102/2016( Date of Filing : 14 Sep 2016 )1. M/s. Deep Enterprises, represented by Partner Sri Kamlesh Kumar SinghS/o. Banke Prasad Singh, ...

Case Number: 102

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Date of Filing: 14-09-2016

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Date of Upload: 16-09-2023

Orissa

Station Manager, Balasore Railway Station V/S M/s. Deep Enterprises, represented by Partner Sri Kamlesh Kumar Singh

Railway  

Court Name: Baleshwar

Appelant Advocate Sj. Satya Narayan Mallick

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, BALASOREAT- KATCHERY HATA, NEAR COLLECTORATE, P.O, DIST- BALASORE-756001Miscellaneous Application No. MA/1/2017( Date of Filing : 24 Jan 2017 )InComplaint Case No. CC/102/20161. M/s. Deep Enterprises, represented by Partner Sri Kam...

Case Number: 1

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Date of Filing: 24-01-2017

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Date of Upload: 16-09-2023

Rajasthan

M.D. North-West Railway V/S Ramnarayan Sharma

Railway  

Court Name: Sikar

Appelant Advocate Man Prakash Verma

Respondant Advocate

Case Number: 353

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Date of Filing: 30-10-2017

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Date of Upload: 11-09-2023

Uttar Pradesh

Chairman Railway Board V/S Harihar Prasad Yadav & Other

Railway  

Court Name: Kanshiram Nagar

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSIONKASGANJFINAL ORDERExecution Application No. EA/2/2023( Date of Filing : 20 Jun 2023 )InComplaint Case No. CC/23/20141. Harihar Prasad Yadav & OtherVillage. Ganeshpur, P.S. Madiyahu, Dist. Jaunpur...........Appellant(s)Versus1. Chairma...

Case Number: 2

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Date of Filing: 20-06-2023

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Date of Upload: 09-09-2023

Rajasthan

Railway V/S Rajendra singh

Railway  

Court Name: Sawai Madhopur

Appelant Advocate Rajendra Naruka

Respondant Advocate Abhay gupta

Case Number: 8

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Date of Filing: 26-05-2023

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Date of Upload: 13-09-2023

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.