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Railway

Latest Judgments

Total 3748 Consumer Court Cases Against Railway.

Kerala

CHIEF SECRETARY, MINISTRY OF RAILWAY V/S MUNWAR AHEMMED AND 33 OTHERS, S/O. IBRAHIM

Railway  

Court Name: Malappuram

Appelant Advocate P. HARIKUMAR, P. K. RAJEENA

Respondant Advocate KVP MURALEEDHARAN

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMMALAPPURAMconsumer case(CC) No. OP/06/21 MUNWAR AHEMMED AND 33 OTHERS, S/O. IBRAHIM ...........Appellant(s)Vs.CHIEF SECRETARY, MINISTRY OF RAILWAYM.D. INDIAN RAILWAYSSTATION MASTER, SOUTHERN RAILWAY ...........Respondent(s) BEFORE:1. AYIS...

Case Number: 6

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Date of Filing: 20-03-2006

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Date of Upload: 30-11--0001

Gujarat

WESTERN RAILWAY + OTHERS V/S MANGESH M TARE

Railway  

Court Name: Ahmedabad City

Appelant Advocate

Respondant Advocate

Case Number: 7

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Date of Filing: 15-12-2007

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Date of Upload: 05-10-2020

West Bengal

DIV. MANAGER, EASTERN RAILWAY V/S R.P. KEDIA

Railway  

Court Name: StateCommission

Appelant Advocate PRADIP KUMAR GINI

Respondant Advocate

Case Number: 246

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Date of Filing: 17-07-2007

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Date of Upload: 06-09-2018

Kerala

M/s.Reliance infocom ltd., 2nd floor, Mathew Square, North Railway station road, Kochi 682 018. V/S K.P.Mohanan, Vanamala, Pallikkunnu, Kannur 4.

Railway  

Court Name: Kannur

Appelant Advocate T.Nizar Ahamed

Respondant Advocate O.Prasanna Narayanan

In The Consumer Disputes Redressal ForumKannurconsumer case(CC) No. CC/171/2004 K.P.Mohanan, Vanamala, Pallikkunnu, Kannur 4. ...........Appellant(s)Vs.M/s.Reliance infocom ltd., 2nd floor, Mathew Square, North Railway station road, Kochi 682 018. ...........Respondent(s) BEFOR...

Case Number: 171

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Date of Filing: 30-07-2004

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Date of Upload: 30-11--0001

Uttar Pradesh

N. E. Railway Gorakhpur V/S Shashi Bhushan Prasad Prasad Sinha

Railway  

Court Name: StateCommission

Appelant Advocate Alok Ranjan

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2005/339(Arisen out of Order Dated in Case No. of District )1. Shashi Bhushan Prasad Prasad Sinha A BEFORE:HON'ABLE MR. Ashok Kumar Chaudhary PRES...

Case Number: 2005

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Date of Filing: 21-02-2005

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Date of Upload: 30-11--0001

Gujarat

Divisional Railway Manager,Western Railway V/S V.Narendranath

Railway  

Court Name: Kachchh

Appelant Advocate Self

Respondant Advocate H.J. Joshi

Case Number: 8

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Date of Filing: 23-04-2008

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Date of Upload: 23-08-2020

Kerala

Divisional Manager, Southern Railway and Others V/S Dr. Romy.R,Rajaram,Kadappa

Railway  

Court Name: Kollam

Appelant Advocate G.Lalithakumari

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM ::: KOLLAMC.D.R.F. KOLLAM : CIVIL STATION - 691 013consumer case(CC) No. CC/06/250 Dr. Romy.R,Rajaram,Kadappa ...........Appellant(s)Vs.Divisional Manager, Southern Railway and OthersJohnson(T.T.E.,No.6525, Island Express Dated 24-06-2006Joseph G...

Case Number: 6

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Date of Filing: 21-07-2006

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Date of Upload: 30-11--0001

West Bengal

G.M. SOUTH EASTERN RAILWAY V/S SRI PRADIP KUMAR SIKDAR

Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate ASHOK KUMAR DE

Case Number: 355

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Date of Filing: 28-09-2007

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Date of Upload: 18-06-2018

Karnataka

THE STATION MASTER, SOUTH WESTERN RAILWAY & OTHER V/S KUMAR SWAMY MINERAL EXPRTS

Railway  

Court Name: Bellary

Appelant Advocate N JATHAPPA

Respondant Advocate

Case Number: 36

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Date of Filing: 18-02-2008

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Date of Upload: 18-08-2020

West Bengal

The Add. General Manager, South Eastern Railway V/S T.Varghese

Railway  

Court Name: Paschim Midnapore

Appelant Advocate

Respondant Advocate

Case Number: 88

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Date of Filing: 26-09-2007

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Date of Upload: 04-07-2019

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.