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Railway

Latest Judgments

Total 3748 Consumer Court Cases Against Railway.

NCDRC

KURIACHEN MATHEW & ANR. V/S KOTTAYAM RAILWAY STATION

Railway  

Court Name: NCDRC

Appelant Advocate MR. RAJESHWAR SINGH

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHIREVISION PETITION NO. 1132 OF 2010(Against the Order dated 21/10/2009 in Appeal No. 330/2009 of the State Commission Kerala) 1. KOTTAYAM RAILWAY STATIONStation Master Kottayam Railway StationKottayamKerala ...........Petitio...

Case Number: 1132

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Date of Filing: 18-03-2010

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Date of Upload: 20-07-2010

NCDRC

C. RAMA RAO RTD. CTI V/S DIVISIONAL RAILWAY MANAGER (P) & ANR.

Railway  

Court Name: NCDRC

Appelant Advocate MR. RAJESHWAR SINGH

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHIREVISION PETITION NO. 1750 OF 2010(Against the Order dated 29/10/2009 in Appeal No. 1364/2007 of the State Commission Andhra Pradesh) 1. DIVISIONAL RAILWAY MANAGER (P) & ANR.D.R.M. Office, South Eastern RailwayVishakhapatnam...

Case Number: 1750

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Date of Filing: 07-05-2010

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Date of Upload: 06-07-2010

NCDRC

NORTHERN RAILWAY & ORS. V/S MANMOHAN SINGH

Railway  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHIREVISION PETITION NO. 1238 OF 2010(Against the Order dated 18/02/2009 in Appeal No. 23/2009 of the State Commission Chandigarh) 1. MANMOHAN SINGHH. No. 1118, Sector 29-BChandigarh ...........Petitioner(s)Versus1. NORTHERN RA...

Case Number: 1238

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Date of Filing: 30-03-2010

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Date of Upload: 05-07-2010

Maharashtra

Railway Western V/S R.S.Gupta

Railway  

Court Name: DCF, South Mumbai

Appelant Advocate R.A.Yadav

Respondant Advocate S.M.Sayed

Complaint Case No. 113/20071. R.S.Gupta R.No.120, Azad Nagar, Lala Nigam Road, Colaba, ...........Complainant(s)Versus1. Railway Western D.R.M. Western Railway , Churchgate, ............Opp.Party(s) BEFORE:HON'ABLE MR. SHRI.S.B.DHUMAL. HONORABLE PRESIDENT Shri S.S. Patil , HONORA...

Case Number: 113

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Date of Filing: 05-04-2007

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Date of Upload: 30-11--0001

Karnataka

The GM (Operations) Indian Railway Catering & Tourism Corporation Ltd., (IRCTC) V/S Sandeep Narasimhaiah,

Railway   Indian Railway  

Court Name: Bangalore 2nd Additional

Appelant Advocate IP

Respondant Advocate S.R. Khamroz Khan

IInd ADDL. DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, BANGALORE URBANNo.1/7, Swathi Complex, 4th Floor, Seshadripuram, Bangalore-560 020consumer case(CC) No. CC/905/2009 Sandeep Narasimhaiah, ...........Appellant(s)Vs.The Director Operations, Centre for Railway Information Syst...

Case Number: 905

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Date of Filing: 18-04-2009

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Date of Upload: 30-11--0001

Jharkhand

C.C.M. (Refunds), S.E. Railway V/S Manuel Antonio Da Anunciacao Parkasch

Railway  

Court Name: StateCommission

Appelant Advocate M/s Sanjay Kapoor and Shweeta Singh

Respondant Advocate Mr. S.N. Pathak

Case Number: 417

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Date of Filing: 01-10-2008

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Date of Upload: 17-02-2023

Karnataka

The Divisional Manager, Central Railway V/S P.K.Surendran S/o R.Ramakrishnan, Aged About 59 Years

Railway  

Court Name: Bangalore 4th Additional

Appelant Advocate P.C.George Kutty

Respondant Advocate

BEFORE THE IV ADDITIONAL DISTRICT CONSUMERS DISPUTES REDRESSAL FORUM, BANGALORE URBAN,Ph:22352624 No:8, 7th floor, Sahakara bhavan, Cunningham road, Bangalore- 560052. consumer case(CC) No. CC/09/2876 P.K.Surendran S/o R.Ramakrishnan, Aged About 59 Years ...........Appellant(s)Vs...

Case Number: 9

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Date of Filing: 05-12-2009

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Date of Upload: 30-11--0001

West Bengal

Chief Commercial Manager, Northern Railway V/S Rajendra Prasad Loyalka

Railway  

Court Name: Burdwan

Appelant Advocate

Respondant Advocate

...

Case Number: 8

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Date of Filing: 16-12-2008

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Date of Upload: 30-11--0001

Karnataka

The Southern Railway Employees Co-operative House Building Society Ltd., V/S M.S. Hemalatha

Railway   Society  

Court Name: Mysore

Appelant Advocate D.L. Savitha

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM MYSORENo.1542/F, Anikethana Road, C and D Block, J.C.S.T. Layout, Kuvempunagara, (Behind Jagadamba Petrol Bunk), Mysore-570009.Execution Application(EA) No. EA/09/125 M.S. Hemalatha ...........Appellant(s)Vs.The Southern Railway Employee...

Case Number: 9

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Date of Filing: 21-11-2009

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Date of Upload: 30-11--0001

Karnataka

The station Master south central Railway stn V/S Chandrashekar s/o Hanmanthappa Patil

Railway  

Court Name: Bidar

Appelant Advocate PM Deshpande

Respondant Advocate VM Moure

Case Number: 38

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Date of Filing: 21-02-2009

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Date of Upload: 28-03-2021

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.