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Railway

Latest Judgments

Total 3716 Consumer Court Cases Against Railway.

Kerala

The Divisional Railway Manager V/S V.Mohankumar

Railway  

Court Name: Palakkad

Appelant Advocate K.A.Stanly James

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMCivil Station, Palakkad - 678001, KeralaComplaint Case No. CC/09/134 1. V.MohankumarS/o.K.Krishnan Nair, 2/197A, "Vismaya", Sreekrishnapuram, Palakkad.Palakkad.Kerala ...........Appellant(s)Versus.1. The Divisional Railway ManagerDivisional Railwa...

Case Number: 9

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Date of Filing: 03-10-2009

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Date of Upload: 30-11--0001

Gujarat

WESTERN RAILWAY V/S GUTAMPRASHAD VARMA

Railway  

Court Name: Ahmedabad City

Appelant Advocate SELF

Respondant Advocate N J ACHARIYA

Case Number: 8

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Date of Filing: 19-11-2008

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Date of Upload: 02-10-2020

Jharkhand

CCM, Eastern Railway and others V/S Manuel Antonio Da Anunciacao Parkash

Railway  

Court Name: StateCommission

Appelant Advocate M/s Sanjay Kapoor and Shweta Singh

Respondant Advocate

Case Number: 416

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Date of Filing: 01-10-2008

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Date of Upload: 14-02-2023

Bihar

The General manager, Easter Railway and Others, V/S Aslam Javed,

Railway  

Court Name: Patna

Appelant Advocate

Respondant Advocate

Case Number: 428

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Date of Filing: 27-09-2001

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Date of Upload: 27-01-2022

NCDRC

SMT. KRISHNA AND ORS V/S THE GENERAL MANAGER NORTHERN RAILWAY

Railway  

Court Name: NCDRC

Appelant Advocate MR. RAJESHWAR SINGH

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHIAPPEAL NO. 492 OF 2007(Against the Order dated 30/03/2007 in Complaint No. 154/1998 of the State Commission Delhi) 1. THE GENERAL MANAGER NORTHERN RAILWAY NORTHERN RAILWAY, BARODA HOUSE, NEW DELHI ...........Appellant(s)Vers...

Case Number: 492

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Date of Filing: 29-08-2007

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Date of Upload: 07-09-2010

West Bengal

The Managing Director, Representing Indian Railway Welfare Organisation. V/S Sri Sadhan Chandra Das.

Railway  

Court Name: StateCommission

Appelant Advocate Inperson. Subrata Kr. Dutta.

Respondant Advocate Mr. Pinaki Ranjan Bera. Mr. S. Roy Chowdhury. Mr. Gour Mohan Shaw.

STATE CONSUMER DISPUTES REDRESSAL COMMISSION WEST BENGAL BHAWANI BHAWAN (Gr. Floor),31, Belvedere Road, Kolkata - 700027CC NO. 84 Of 2009 1. Sri Sadhan Chandra Das.S/O Late N.C. Das. No-23, Qr. No. 25/3, PO. Chittaranjan Dist. Burdwan, Pin-713331.2. Sri Achin Kr. Das. St. No. 22,...

Case Number: 84

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Date of Filing: 25-11-2009

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Date of Upload: 30-11--0001

NCDRC

TRUSTEES OF THE BRITISH CITIZENS (EAST INDIA) ASSOCIATION & ANR. V/S INDIAN RAILWAY FINANCE CORPORATIN LTD.

Finance   Railway  

Court Name: NCDRC

Appelant Advocate M/S. KHAITAN & CO.

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHIREVISION PETITION NO. 4501 OF 2009(Against the Order dated 14/10/2009 in Appeal No. 8/2001 of the State Commission West Bengal) 1. INDIAN RAILWAY FINANCE CORPORATIN LTD.UG Floor, East Lower, NBCC Place, Visham Pitamah Marg, ...

Case Number: 4501

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Date of Filing: 08-12-2009

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Date of Upload: 02-08-2010

Kerala

B.MOHAMMED V/S THE STATION MASTER,SOUTHERN RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate S.RENGANATHAN

Respondant Advocate

First Appeal No. A/10/374(Arisen out of Order Dated 28/05/2010 in Case No. cc192/2009 of District Malappuram) 1. THE STATION MASTER,SOUTHERN RAILWAYANGADIPURAMMALAPPURAMKERALA ...........Appellant(s)Versus1. B.MOHAMMEDPARADI,KOOTILANGADIMALAPPURAMKERALA ...........Respondent(s) B...

Case Number: 10

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Date of Filing: 21-07-2010

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Date of Upload: 30-11--0001

NCDRC

KURIACHEN MATHEW & ANR. V/S KOTTAYAM RAILWAY STATION

Railway  

Court Name: NCDRC

Appelant Advocate MR. RAJESHWAR SINGH

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHIREVISION PETITION NO. 1132 OF 2010(Against the Order dated 21/10/2009 in Appeal No. 330/2009 of the State Commission Kerala) 1. KOTTAYAM RAILWAY STATIONStation Master Kottayam Railway StationKottayamKerala ...........Petitio...

Case Number: 1132

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Date of Filing: 18-03-2010

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Date of Upload: 20-07-2010

NCDRC

C. RAMA RAO RTD. CTI V/S DIVISIONAL RAILWAY MANAGER (P) & ANR.

Railway  

Court Name: NCDRC

Appelant Advocate MR. RAJESHWAR SINGH

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHIREVISION PETITION NO. 1750 OF 2010(Against the Order dated 29/10/2009 in Appeal No. 1364/2007 of the State Commission Andhra Pradesh) 1. DIVISIONAL RAILWAY MANAGER (P) & ANR.D.R.M. Office, South Eastern RailwayVishakhapatnam...

Case Number: 1750

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Date of Filing: 07-05-2010

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Date of Upload: 06-07-2010

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.