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Railway

Latest Judgments

Total 3748 Consumer Court Cases Against Railway.

NCDRC

DR. BHAGWAN SINGH & ANR. V/S DIVISIONAL RAILWAY MANAGER (COMMERCIAL) & ORS.

Railway  

Court Name: NCDRC

Appelant Advocate MR. RAJESHWAR SINGH

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 4584 OF 2010(Against the Order dated 22/06/2010 in Appeal No. 380/2010 of the State Commission Madhya Pradesh)1. DIVISIONAL RAILWAY MANAGER (COMMERCIAL) & ORS.Western Central Railway, HabibganjBhopalMa...

Case Number: 4584

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Date of Filing: 16-12-2010

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Date of Upload: 08-03-2011

Gujarat

General Manager, Railway Administration, Western Railway V/S Savitaben Sumanbhai Patel

Railway  

Court Name: Valsad

Appelant Advocate N. J. Shroff

Respondant Advocate

Case Number: 6

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Date of Filing: 15-02-2006

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Date of Upload: 19-09-2020

Madhya Pradesh

BHARAT SANGH RAILWAY V/S PREMLAL SONI

Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 10

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Date of Filing: 20-07-2010

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Date of Upload: 24-03-2016

Andhra Pradesh

SHRI T. PURUSHOTTAM V/S M/S SOUTH CENTRAL RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate MR.R.DILIP KUMAR

Respondant Advocate

First Appeal No. FA/1464/08(Arisen out of Order Dated null in Case No. of District Chittoor-I)1. M/S SOUTH CENTRAL RAILWAYTHE GENERAL MANAGER, SECUNDERABAD.SECUNDERABADAndhra Pradesh2. MS CHITTOOR RAILWAY STATIONTHE STATION MASTER CHITTOOR.CHITTOORANDHRA PRADESH3. MS MINISTRY OF ...

Case Number: 1464

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Date of Filing: 11-11-2008

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Date of Upload: 30-11--0001

NCDRC

K. VELAYUDHAN V/S SECRETARY, SOUTH WESTREN RAILWAY HOUSE BUILDING CO-OPERATIVE SOCIOETY

Railway  

Court Name: NCDRC

Appelant Advocate MR. V.N. RAGHUPATHY

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 454 OF 2011(Against the Order dated 19/01/2011 in Appeal No. 3909/2010 of the State Commission Karnataka)1. SECRETARY, SOUTH WESTREN RAILWAY HOUSE BUILDING CO-OPERATIVE SOCIOETYHouse Building, Co-Opera...

Case Number: 454

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Date of Filing: 14-02-2011

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Date of Upload: 24-02-2011

Madhya Pradesh

SMT. MAHIMA VERMA V/S INDIAN RAILWAY

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 9

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Date of Filing: 04-12-2009

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Date of Upload: 28-01-2017

Gujarat

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED V/S SUNIL S MISAL

Railway   Indian Railway  

Court Name: Ahmedabad Addl

Appelant Advocate

Respondant Advocate

Case Number: 10

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Date of Filing: 07-08-2010

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Date of Upload: 27-10-2021

Madhya Pradesh

railway V/S Narendra

Railway  

Court Name: Bhopal

Appelant Advocate S S CHAUHAN ADV

Respondant Advocate

Case Number: 8

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Date of Filing: 30-07-2008

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Date of Upload: 15-02-2016

Madhya Pradesh

INDIAN RAILWAY CATERS V/S S N SHRIVASTVA

Railway   Indian Railway  

Court Name: Sagar

Appelant Advocate

Respondant Advocate

Case Number: 2

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Date of Filing: 24-02-2010

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Date of Upload: 27-02-2016

NCDRC

SR. DIVISIONAL COMMERCIAL MANAGER, EAST COAST RAILWAY V/S A. SRINIVASA RAO

Railway  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3271 OF 2010(Against the Order dated 25/06/2009 in Appeal No. 435/2006 of the State Commission Andhra Pradesh)1. A. SRINIVASA RAOD. No. 11-94, Gudiwada Colony, PaderuVisakhapatnam - 531024Andhra Prades...

Case Number: 3271

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Date of Filing: 03-11-2009

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Date of Upload: 07-02-2011

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.