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Railway

Latest Judgments

Total 3748 Consumer Court Cases Against Railway.

Gujarat

Western Railway V/S Rajubhai P Mohanti

Railway  

Court Name: Rajkot Addl

Appelant Advocate H B Parsonda

Respondant Advocate

Case Number: 2010

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Date of Filing: 02-12-2010

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Date of Upload: 17-08-2020

Kerala

Chief Booking Supervisor, Southern Railway V/S MP Sunder Raj

Railway  

Court Name: Kannur

Appelant Advocate P Dileesh Kumar

Respondant Advocate

CDRF,KannurCDRF,KannurComplaint Case No. CC/09/324 1. MP Sunder RajFebina Villa, Pallithazhe , PO Chirakkara, ThalasseryKannurKerala ...........Appellant(s)Versus.1. Chief Booking Supervisor, Southern RailwaySouthern Railway ,Coimbatore Booking Office, Coimbatore POCoimbatoreTami...

Case Number: 9

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Date of Filing: 14-12-2009

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Date of Upload: 30-11--0001

NCDRC

MR. D.J. MANUEL, MAJOR V/S SOUTH WESTERN RAILWAY

Railway  

Court Name: NCDRC

Appelant Advocate RAJESHWAR SINGH

Respondant Advocate -

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3142 OF 2006(Against the Order dated 04/03/2006 in Appeal No. 1398/2004 of the State Commission Karnataka)1. SOUTH WESTERN RAILWAY...........Petitioner(s)Versus1. MR. D.J. MANUEL, MAJORC/o Edward Aroki...

Case Number: 3142

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Date of Filing: 25-10-2006

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Date of Upload: 20-05-2011

Karnataka

Divisional Railway Manager V/S Francis Xavier

Railway  

Court Name: Bangalore 4th Additional

Appelant Advocate Inperson

Respondant Advocate

BEFORE THE 4TH ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, BANGALORE URBANNo.8, 7th Floor, Shakara Bhavan,Cunninghum, Bangalore:-560052Complaint Case No. CC/11/8221. Francis XavierA.No. 5, Muniga Layout M.S. Nagar, Bangalore-560033. KarnatakaBangalore Karnataka...........

Case Number: 11

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Date of Filing: 27-04-2011

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Date of Upload: 30-11--0001

West Bengal

General Manager, South Eastern Railway V/S Alok Mukherjee

Railway  

Court Name: StateCommission

Appelant Advocate Mr. Gouranga Gupta Roy.

Respondant Advocate Mr. Srijan Nayak. Mr. Aloke Mukhopadhyay.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGALBHABANI BHAWAN (Gr. Floor),31, Belvedere Road, Kolkata - 700027RP No. 91 Of 2010(Arisen out of Order Dated 11/06/2010 in Case No. CC/189 of 2010 of District Kolkata-I)1. Alok MukherjeeAged 70 years, S/o Late Satiranjan Mukher...

Case Number: 91

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Date of Filing: 27-07-2010

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Date of Upload: 30-11--0001

Maharashtra

CENTRAL RAILWAY CHIEF COMMERICAL MANAGER, V/S SUMITRA N. HARVE

Railway  

Court Name: DCF, South Mumbai

Appelant Advocate SHABANA M.A. PATEL

Respondant Advocate -

Complaint Case No. CC/104/20111. SUMITRA N. HARVEC 24 GHARKUL SOCIETY SIDDHARTH NGR LANE, VAKOLA SANTACRUZ EASTMUMBAI 55MAHARASHTRA...........Complainant(s)Versus1. CENTRAL RAILWAY CHIEF COMMERICAL MANAGER,CHIEF COMMERCIAL MANAGERS OFFICE CST, MUMBAI 1MAHARASHTRA............Opp.P...

Case Number: 104

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Date of Filing: 29-03-2011

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Date of Upload: 30-11--0001

NCDRC

ASHOK PRASAD V/S UNOIN OF INDIA, THROUGH DIVISIONAL RAILWAY MANAGER

Railway  

Court Name: NCDRC

Appelant Advocate MR. R.V. SINHA

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3074 OF 2010(Against the Order dated 17/11/2009 in Appeal No. 165/1995 of the State Commission Jharkhand)1. UNOIN OF INDIA, THROUGH DIVISIONAL RAILWAY MANAGERDivisional Railway Manager, Eastern Railway...

Case Number: 3074

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Date of Filing: 31-08-2010

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Date of Upload: 27-04-2011

Karnataka

Indian Railway Catering and Tourism Corporation Limited V/S Bharat Bhushan

Railway   Indian Railway  

Court Name: Bangalore 1st & Rural Additional

Appelant Advocate

Respondant Advocate

BEFORE THE BENGALURU RURAL AND URBAN I ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, I FLOOR, BMTC, B BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHI NAGAR, BENGALURU-27Complaint Case No. CC/453/2011( Date of Filing : 04 Mar 2011 )1. Bharat Bhushan............Complainant(s)Versu...

Case Number: 453

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Date of Filing: 04-03-2011

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Date of Upload: 29-07-2022

Maharashtra

Chief Commercial Manager, Central Railway V/S Shri Krushna Devrao Ghuguskar

Railway  

Court Name: Nagpur

Appelant Advocate Adv. J.D.Gaidhane

Respondant Advocate ADV,NITIN LAMBAT

CC/11/1District Consumer Forum, NagpurComplaint Case No. CC/10/649 1. Shri Krushna Devrao Ghuguskar159, Old Nandanvan Layout, Nagpur 440009NagpurMaharashtra ...........Appellant(s)Versus.1. Chief Commercial Manager, Central RailwayNew Administrative Building, 2nd floor, (Coaching...

Case Number: 10

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Date of Filing: 26-10-2010

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Date of Upload: 30-11--0001

Kerala

SOUTHERN RAILWAY V/S E NARAYANAN

Railway  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CC NO. 69 Of 20111. E NARAYANANSR.MANAGER,THE FEDERAL BANK LTD,VADAKARA BRANCH,673101KOZHIKODEKERALA...........Complainant(s)Versus1. SOUTHERN RAILWAYREP.BY THE DIVISIONAL COMMERCIAL MANAGER,SOUTHERN RAILWAY,DIVISIONAL OFFICE,COMMERCIAL BRANCHPALAKKAD2. REGIONAL DIRECTOR,I R C T ...

Case Number: 69

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Date of Filing: 22-01-2011

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.