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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Andhra Pradesh

M/S RAILWAY HOSPITAL, CHIEF MEDICAL SUPERINTENDENT V/S MOHAMMAD ISMAIL KHADARI S/O M.A.HUSSAIN

Medical   Railway  

Court Name: StateCommission

Appelant Advocate M/S GOPI RAJESH AND ASSOCIATES

Respondant Advocate MR.R.DILIP KUMAR

First Appeal No. FA/939/09(Arisen out of Order Dated null in Case No. of District Kurnool)1. MOHAMMAD ISMAIL KHADARI S/O M.A.HUSSAIND.NO.70-7-66/C4, T.S.R.NAGAR, KAKINADA. BEFORE:HONABLE MRS. M.SHREESHA PRESIDING MEMBER PRESENT: ORDERBEFORE THE A.P STATE CONSUMER DISPUTES REDRES...

Case Number: 939

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Date of Filing: 04-02-2009

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Date of Upload: 30-11--0001

Chandigarh

Nothern Railway V/S Alok Kumar

Railway  

Court Name: StateCommission

Appelant Advocate Sh.Sandeep Bhardwaj, Adv. for the appellants

Respondant Advocate Ms. Veena B.Sethi, Adv. for respondents no. 1 to 7, None for respondent no. 8.

The State Consumer Disputes Redressal CommissionUnion Territory,Chandigarh ,Plot No 5-B, Sector No 19B,Madhya Marg, Chandigarh-160 019FIRST APPEAL NO. 453 of 2010 1. Alok Kumar ...........Appellant(s)Vs.1. Nothern Railway ...........Respondent(s) For the Appellant :Sh.Sandeep ...

Case Number: 453

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Date of Filing: 15-12-2010

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Date of Upload: 30-11--0001

Chandigarh

Alok Kumar V/S Northern Railway Moradabad Division

Railway  

Court Name: StateCommission

Appelant Advocate Ms. Veena B. Sethi, Adv. for the appellant

Respondant Advocate Sh.Sandeep Bhardwaj, Adv. for respondents no. 1 & 2, None for proforma respondent no. 3 to 8

The State Consumer Disputes Redressal CommissionUnion Territory,Chandigarh ,Plot No 5-B, Sector No 19B,Madhya Marg, Chandigarh-160 019FIRST APPEAL NO. 472 of 2010 1. Northern Railway Moradabad DivisionMoradabad through Senior Divisional Commercial Manager ...........Appellant(s)V...

Case Number: 472

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Date of Filing: 31-12-2010

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Date of Upload: 30-11--0001

Kerala

The Station Master, Railway Station V/S K.Abdul Rahiman

Railway  

Court Name: Kasaragod

Appelant Advocate George John Plamootil, Kasaragod

Respondant Advocate

Complaint Case No. CC/10/2601. K.Abdul RahimanS/o.Mohammed, R/at Haddad Reisence, Haddad Nagar, Pallikare.Po.KasaragodKerala...........Complainant(s)Versus1. The Station Master, Railway StationKasaragodKasaragodKerala2. The ManagerDivisional Operations, Southern Railway, Palakkad...

Case Number: 10

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Date of Filing: 04-12-2010

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Date of Upload: 30-11--0001

Madhya Pradesh

DRM Railway V/S Manoj Chaturvedi

Railway  

Court Name: Jabalpur

Appelant Advocate Self

Respondant Advocate

Case Number: 9

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Date of Filing: 17-08-2009

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Date of Upload: 17-02-2016

Circuit Bench Nagpur

D.R.M. CENTRAL RAILWAY V/S SHRI. MUKUND S/O. PARSHURAM KANE,

Railway  

Court Name: StateCommission

Appelant Advocate ADV. TATKE

Respondant Advocate ADV. LAMBAT

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRACIRCUIT BENCH AT NAGPUR5 TH FLOOR, ADMINISTRATIVE BUILDING NO. 1CIVIL LINES, NAGPUR-440 001First Appeal No. A/04/2393(Arisen out of Order Dated 02/11/2004 in Case No. CC/03/352 of District )1. SHRI. MUKUND S/O. PARSHURAM KA...

Case Number: 4

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Date of Filing: 22-12-2004

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Date of Upload: 30-11--0001

Circuit Bench Nagpur

DRM CENTRAL RAILWAY V/S MUKUND P KANE

Railway  

Court Name: StateCommission

Appelant Advocate ADV.TATKE

Respondant Advocate ADV.LAMBAT

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRACIRCUIT BENCH AT NAGPUR5 TH FLOOR, ADMINISTRATIVE BUILDING NO. 1CIVIL LINES, NAGPUR-440 001Miscellaneous Application No. ma/679/091. MUKUND P KANE NAGPUR BEFORE: HON'BLE P.N.KASHALKAR PRESIDING MEMBER HON'BLE N. ARUMUGAM ME...

Case Number: 679

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Date of Filing: 16-09-2009

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Date of Upload: 30-11--0001

Madhya Pradesh

MANAGER, PASCHIM MADHYA RAILWAY V/S VINAY JAIN

Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 11

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Date of Filing: 28-02-2011

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Date of Upload: 12-05-2017

NCDRC

PREM SAXENA V/S DIVISIONAL RAILWAY MANAGER (COMMERCIAL) WESTERN CENTRAL RAILWAY & ANR.

Railway  

Court Name: NCDRC

Appelant Advocate MR. RAJESHWAR SINGH

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1304 OF 2011(Against the Order dated 01/12/2010 in Appeal No. 2375/2010 of the State Commission Madhya Pradesh)1. DIVISIONAL RAILWAY MANAGER (COMMERCIAL) WESTERN CENTRAL RAILWAY & ANR.Western Central R...

Case Number: 1304

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Date of Filing: 21-04-2011

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Date of Upload: 15-07-2011

NCDRC

DISHANT SACHDEVA V/S GENERAL MANAGER WESTERN CENTRAL RAILWAY & ORS.

Railway  

Court Name: NCDRC

Appelant Advocate MR. RAJESHWAR SINGH

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1305 OF 2011(Against the Order dated 25/10/2010 in Appeal No. 2160/2010 of the State Commission Madhya Pradesh)1. GENERAL MANAGER WESTERN CENTRAL RAILWAY & ORS.JabalpurMadhya Pradesh2. DIVISIONAL RAILW...

Case Number: 1305

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Date of Filing: 21-04-2011

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Date of Upload: 15-07-2011

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.