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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Maharashtra

Union of India / Central Railway V/S Jahir A. Sayyed

Union Of India   Railway  

Court Name: DCF, South Mumbai

Appelant Advocate Deepak T. Ajagekar

Respondant Advocate

Complaint Case No. CC/09/1091. Jahir A. SayyedPlot No.10, R.No.8, Line No.5, Galli No.2, Shivaji Nagar, Govandi,Mumbai - 400 043.Maharastra...........Complainant(s)Versus1. Union of India / Central RailwayGeneral Manager, Central Railway, C.S.T.MumbaiMaharastra............Opp.Par...

Case Number: 9

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Date of Filing: 26-03-2009

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Date of Upload: 30-11--0001

Gujarat

THE GENERAL MANAGER WESTERN RAILWAY V/S SHREE PRADIP KUMAR GUNVANTILAL SHAH

Railway  

Court Name: Mahesana

Appelant Advocate S.G. SHAH

Respondant Advocate P.V.BAROT

Case Number: 9

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Date of Filing: 01-01-2009

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Date of Upload: 30-01-2021

NCDRC

GENERAL MANAGER, SOUTHERN RAILWAY & ANR. V/S CONSUMER PROTECTION COUNCIL, TAMILNADU

Railway  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 233 OF 20101. CONSUMER PROTECTION COUNCIL, TAMILNADU(On Behalf Of Innumerable Unidentifiable Passengers), 2 RMS BLDG, Thillainagar Main Road,Tiruchirappalli-620018...........Complainant(s)Versus1. GENERAL ...

Case Number: 233

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Date of Filing: 03-12-2010

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Date of Upload: 20-10-2011

NCDRC

MANISH C. PANDYA V/S M/S. INDIAN RAILWAY FINANCE CORPORATION (I.R.F.C. LTD.)

Finance   Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate MR. R.P. KAPUR

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1866 OF 2011(Against the Order dated 03/08/2010 in Appeal No. 176/2010 of the State Commission Gujarat)1. M/S. INDIAN RAILWAY FINANCE CORPORATION (I.R.F.C. LTD.)...........Petitioner(s)Versus1. MANISH ...

Case Number: 1866

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Date of Filing: 24-05-2011

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Date of Upload: 18-10-2011

NCDRC

RAKSHA ASHOK MANKAD V/S M/S. INDIAN RAILWAY FINANCE CORPORATION (I.R.F.C. LTD.)

Finance   Finance   Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate MR. R.P. KAPUR

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1866 OF 2011(Against the Order dated 03/08/2010 in Appeal No. 176/2010 of the State Commission Gujarat)1. M/S. INDIAN RAILWAY FINANCE CORPORATION (I.R.F.C. LTD.)...........Petitioner(s)Versus1. MANISH ...

Case Number: 1867

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Date of Filing: 24-05-2011

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Date of Upload: 18-10-2011

NCDRC

CHAMANLAL U. PANDYA & ANR. V/S M/S. INDIAN RAILWAY FINANCE CORPORATION LTD. (I.R.F.C. LTD.)

Finance   Finance   Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate MR. R.P. KAPUR

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1866 OF 2011(Against the Order dated 03/08/2010 in Appeal No. 176/2010 of the State Commission Gujarat)1. M/S. INDIAN RAILWAY FINANCE CORPORATION (I.R.F.C. LTD.)...........Petitioner(s)Versus1. MANISH ...

Case Number: 1868

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Date of Filing: 24-05-2011

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Date of Upload: 18-10-2011

Maharashtra

THE GENERAL MANAGER WESTERN RAILWAY V/S MR HEMANSHU M. SHAH

Railway  

Court Name: Mumbai(Suburban)

Appelant Advocate APOLLO MOGHE

Respondant Advocate SANJAY BHOSLE

CONSUMER DISPUTES REDRESSAL FORUM MUMBAI SUBURBAN DISTRICT3RD FLOOR, ADMINISTRATIVE BLDG., NR. CHETANA COLLEGE, BANDRA(E), MUMBAI-51.Complaint Case No. CC/09/4241. MR HEMANSHU M. SHAH502, SHREEJI SHARAN, SHANTILAL MODI ROAD, KANDIVALI-WEST, MUMBAI-67............Complainant(s)Vers...

Case Number: 9

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Date of Filing: 28-05-2009

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Date of Upload: 30-11--0001

Maharashtra

M.D. OF KOKAN RAILWAY CORP AND ORS V/S GRAHAK PANCHAYAT RATNAGIRI

Railway   Panchayat  

Court Name: StateCommission

Appelant Advocate -

Respondant Advocate -

BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIFirst Appeal No. A/04/1834(Arisen out of Order Dated 14/09/2004 in Case No. C/03/45 of District Ratnagiri)1. GRAHAK PANCHAYAT RATNAGIRIMADHUBAN, THIBA PALACE RD, RATNAGIRI............Appellant(s)V...

Case Number: 4

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Date of Filing: 11-10-2004

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Date of Upload: 30-11--0001

NCDRC

BHUVNESH CLINIC V/S COMMERCIAL INSPECTOR, NORTH WESTERN RAILWAY & ANR.

Clinic   Railway  

Court Name: NCDRC

Appelant Advocate MR. RAJESHWAR SINGH

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2552 OF 2011(Against the Order dated 20/04/2011 in Appeal No. 867/2011 of the State Commission Rajasthan)1. COMMERCIAL INSPECTOR, NORTH WESTERN RAILWAY & ANR............Petitioner(s)Versus1. BHUVNESH C...

Case Number: 2552

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Date of Filing: 29-07-2011

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Date of Upload: 09-11-2011

NCDRC

HARISH KANOJIA & ORS. V/S D. R. M. (NORTH WEST ZONE) DIVISIONAL RAILWAY & ORS.

Railway  

Court Name: NCDRC

Appelant Advocate MR. S. A. SATTAR

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2670 OF 2011(Against the Order dated 21/02/2011 in Appeal No. 225/2005 of the State Commission Rajasthan)1. D. R. M. (NORTH WEST ZONE) DIVISIONAL RAILWAY & ORS.Divisional RailwaysAjmer Rajasthan..........

Case Number: 2670

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Date of Filing: 08-08-2011

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Date of Upload: 14-09-2011

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.