Railway
Latest Judgments
Total 3749 Consumer Court Cases Against Railway.
THE GENERAL MANAGER INDIAN RAILWAY WELFARE ORGANISATION V/S MRS. V. VASAANTHAMMAL
Court Name: NCDRC
Appelant Advocate MR. V. SHANKAR & B.L. LAVANYA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 962 OF 2011(Against the Order dated 15/12/2010 in Appeal No. 303/2007 of the State Commission Tamil Nadu)1. MRS. V. VASAANTHAMMALB-100, TVS, Nagar, Race Course Road, KajamalaiTiruchirapalli...........P...
Case Number: 962
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Date of Filing: 18-03-2011
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Date of Upload: 28-11-2011
STALIN HERALD V/S THE DIVISIONAL MANAGER,SOUTHERN RAILWAY
Court Name: StateCommission
Appelant Advocate S.RENGANATHAN
Respondant Advocate
Kerala State Consumer Disputes Redressal CommissionVazhuthacaud,ThiruvananthapuramFirst Appeal No. A/11/450(Arisen out of Order Dated 28/02/2011 in Case No. CC/05/92 of District Thiruvananthapuram)1. THE DIVISIONAL MANAGER,SOUTHERN RAILWAYSOUTHERN RAILWAY,THYCADTRIVANDRUMKERALA.....
Case Number: 11
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Date of Filing: 23-06-2011
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Date of Upload: 30-11--0001
MEENU CHHAZED V/S WESTERN RAILWAY
Court Name: StateCommission
Appelant Advocate ADV SANJAY BHOSALE
Respondant Advocate
BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIMiscellaneous Application No. MA/11/691. WESTERN RAILWAY BORIVALI RAILWAY STATION BORIVALI MUMBAI MUMBAI MAHARASHTRA ...........Appellant(s)Versus1. MEENU CHHAZED C/601 SONI PARK CHIKOOWADI BORIVA...
Case Number: 11
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Date of Filing: 14-02-2011
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Date of Upload: 30-11--0001
VENU.K V/S DIVISIONAL COMMERCIAL MANAGER,SOUTHERN RAILWAY
Court Name: StateCommission
Appelant Advocate S.RENGANATHAN
Respondant Advocate
Kerala State Consumer Disputes Redressal CommissionVazhuthacaud,ThiruvananthapuramFirst Appeal No. A/11/479(Arisen out of Order Dated 08/06/2011 in Case No. CC/10/215 of District )1. DIVISIONAL COMMERCIAL MANAGER,SOUTHERN RAILWAYPALAKKAD DIVISIONPALAKKADKERALA...........Appellant...
Case Number: 11
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Date of Filing: 11-07-2011
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Date of Upload: 30-11--0001
Case Number: 11
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Date of Filing: 12-10-2011
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Date of Upload: 11-07-2017
RAMAKANT CHATURVEDI V/S ADHIKSHAK RAILWAY DAK
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
Case Number: 10
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Date of Filing: 03-09-2010
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Date of Upload: 01-07-2017
INDIAN RAILWAY V/S VADIBHAI MAGANLAL THAKAR
Court Name: Gandhinagar
Appelant Advocate SELF
Respondant Advocate SELF
Case Number: 11
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Date of Filing: 01-04-2011
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Date of Upload: 05-08-2020
Station Master, The Authorized Signatory Official In charge, Southern Railway V/S Dr.Gangadhara Swamy M.S
Court Name: Dakshina Kannada
Appelant Advocate Deenanath Shetty
Respondant Advocate
BEFORE THE DAKSHINA KANNADA DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, MANGALOREComplaint Case No. cc/247/2010( Date of Filing : 07 Sep 2010 )1. Dr.Gangadhara Swamy M.SAged about 25 years, So. M.R.Shiva Moorthy, Cohelo Gardens, 1st Left Avenue Road, Lalbagh, Mangalore. ............
Case Number: 247
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Date of Filing: 07-09-2010
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Date of Upload: 16-02-2019
KOZHIKODE RAILWAY STATION MANAGER V/S MINI RAJAN
Court Name: Kozhikode
Appelant Advocate
Respondant Advocate A.K.UMESH KUMAR
CC NO. 224 Of 20111. MINI RAJANKURUPPAN KANDIYIL, KAYANNA BAZAR PO, PERAMBRA 673525............Complainant(s)Versus1. KOZHIKODE RAILWAY STATION MANAGERKOZHIKODE.............Opp.Party(s) BEFORE:HONOURABLE MR. G Yadunadhan, BA.,LLB., PRESIDENTHONOURABLE MRS. Jayasree Kallat, MA., M...
Case Number: 224
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Date of Filing: 14-06-2011
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Date of Upload: 30-11--0001
Union of India / Central Railway V/S Manjula R. Hyaling
Court Name: DCF, South Mumbai
Appelant Advocate D T AJAGEKAR
Respondant Advocate
Complaint Case No. CC/09/1081. Manjula R. HyalingMohan paradise III Floor, 301 A wing Khadakpada wail nagar, Kalyan(W), Thane.Maharastra...........Complainant(s)Versus1. Union of India / Central RailwayCentral Railway, C.S.T.MumbaiMaharastra............Opp.Party(s) BEFORE:HON'ABL...
Case Number: 9
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Date of Filing: 26-03-2009
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Date of Upload: 30-11--0001
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.