Court Name: Kozhikode
Appelant Advocate
Respondant Advocate
Complaint Case No. CC/09/141. ALICE JOSEPHW/O TOMAS,VADAYATTUKUNNEL(H),HOUSE NO-77B,PUTHUPALLY LINE,PO MEDICAL COLLEGE,THIRUVANANTHAPURAMTRIVANDRUMKerala...........Complainant(s)Versus1. SOUTHERN RAILWAYDIVISIONAL OFFICE,PALAKKAD,673002,REP.BY ITS DIVISIONSL RAILWAY MANAGERPALAKK...
Case Number: 9
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Date of Filing: 13-01-2009
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Date of Upload: 30-11--0001
Court Name: Uttara Kannda
Appelant Advocate G.N.Jambavaikar
Respondant Advocate
Case Number: 2
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Date of Filing: 06-01-2012
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Date of Upload: 29-05-2020
Case Number: 1
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Date of Filing: 11-01-2011
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Date of Upload: 01-03-2016
Court Name: Pune
Appelant Advocate
Respondant Advocate
Complaint Case No. CC/11/2211. Ganesh Gokul Badgujar C/o Sujata Surgude 402, Shivpark Fase I Solapur Road Manjari Farm Pune 307PuneMaharashtra...........Complainant(s)Versus1. Indian Railway Catering & Tourisum Coop.Pune Railwaystation Pune GPO Pune 01PuneMaharashtra............O...
Case Number: 11
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Date of Filing: 11-05-2011
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Date of Upload: 30-11--0001
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
Case Number: 8
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Date of Filing: 24-10-2008
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Date of Upload: 19-10-2015
Court Name: Thane
Appelant Advocate
Respondant Advocate
Complaint Case No. CC/09/3871. GANESH PRASAD SHRIWASTAVMaharastra...........Complainant(s)Versus1. CHIEF COMERSIAL MGR. SOUTH EASTERN RAILWAYMaharastra............Opp.Party(s) BEFORE:HON'ABLE MR. R.B. SOMANI PRESIDENT HON'BLE MRS. JYOTI IYER MEMBER PRESENT: ORDERतकारद�...
Case Number: 9
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Date of Filing: 04-06-2009
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Date of Upload: 30-11--0001
Court Name: Ahmedabad Addl
Appelant Advocate D D PANDYA
Respondant Advocate H B SHAH
Case Number: 10
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Date of Filing: 26-02-2010
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Date of Upload: 27-10-2021
Court Name: Thiruvananthapuram
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Execution Application No. EA/12/131. M. Abdul WahabTC 6/1039 (4),Padayani road,Vattiyoorkavu P.O...........Appellant(s)Versus1. The Divisional Railway Manager and AnotherTVM Railway Division,Thycau...
Case Number: 12
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Date of Filing: 06-02-2012
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Date of Upload: 30-11--0001
Municipal Corporation Railway Society
Court Name: NCDRC
Appelant Advocate MR. S. SUKUMARAN
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3284-3285 OF 2011(Against the Order dated 18/01/2011 in Appeal No. 178&484/2010 of the State Commission Maharastra)1. MUNICIPAL CORPORATION OF GREATER MUMBAIThrough the Municipal Commissioner, Mahapali...
Case Number: 3284
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Date of Filing: 03-10-2011
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Date of Upload: 13-03-2012
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
Case Number: 12
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Date of Filing: 03-02-2012
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Date of Upload: 16-09-2015
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Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.