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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Karnataka

The Manager,Corporate Office,Indian Railway Catering & Tourism corporation ltd V/S Praveen H T

Railway  

Court Name: Bangalore 2nd Additional

Appelant Advocate Sri Praveen Hegde

Respondant Advocate

Case Number: 929

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Date of Filing: 16-05-2011

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Date of Upload: 28-01-2022

NCDRC

CHIEF MEDICAL SUPERINTENDENT, SOUTHERN RAILWAY & ORS. V/S A. VENKATARAMANA SARMA

Medical   Railway  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3405 OF 2011(Against the Order dated 17/06/2011 in Appeal No. 586/2008 of the State Commission Tamil Nadu)1. A. VENKATARAMANA SARMAS/o G.V Anantha Raman, 31. Vaigai Street, K.K PudurCoimbatore- 641038T...

Case Number: 3405

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Date of Filing: 12-10-2011

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Date of Upload: 03-05-2012

Karnataka

The Chief Commercial Manager, Southern Railway V/S K. Vaman Nayak

Railway  

Court Name: Dakshina Kannada

Appelant Advocate KSS

Respondant Advocate

BEFORE THE DAKSHINA KANNADA DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, MANGALOREComplaint Case No. cc/329/2010( Date of Filing : 23 Nov 2010 )1. K. Vaman NayakS.o. late Madhava Nayak, r.at Ashok Nagar post, Mangalore...........Complainant(s)Versus1. The Chief Commercial Manager,...

Case Number: 329

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Date of Filing: 23-11-2010

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Date of Upload: 13-03-2019

Kerala

Kallada Travels,Bus Bearing Reg No.KA IC 844 Rep: by Anupama Travels,Near Railway Gate,Chinnakkada,K V/S Harikrishnan,S/o Jayaraj,203,Vallikkeezhu Nagar,Kavanad,Kollam-03 Rep: By Power of Attorney Holder,S.Jayaraj,203 ,Vallikkeezhu Nagar,Kavanad,Kollam-03

Railway  

Court Name: Kollam

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/113/20111. Harikrishnan,S/o Jayaraj,203,Vallikkeezhu Nagar,Kavanad,Kollam-03 Rep: By Power of Attorney Holder,S.Jayaraj,203 ,Vallikkeezhu Nagar,Kavanad,Kollam-03 ...........Complainant(s)Versus1. Kallada Travels,Bus Bearing Reg No.KA IC 844 Rep: by Anupama T...

Case Number: 113

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Date of Filing: 27-04-2011

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Date of Upload: 30-11--0001

Kerala

The Manager, Bhima Jewellers, Near Railway Station, Kollam V/S S.Sasi, Alinte Kizhakkathil, Neeravil, Perinad.P.O. Kollam - 691601

Railway  

Court Name: Kollam

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/144/20111. S.Sasi, Alinte Kizhakkathil, Neeravil, Perinad.P.O. Kollam - 691601...........Complainant(s)Versus1. The Manager, Bhima Jewellers, Near Railway Station, Kollam............Opp.Party(s) BEFORE:HONORABLE MRS. VASANTHAKUMARI G PRESIDENTHONORABLE MR. V...

Case Number: 144

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Date of Filing: 02-06-2011

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Date of Upload: 30-11--0001

NCDRC

SHRIMAN ASTHANA & ANR. V/S STATION MANAGER, NIZAMUDIN RAILWAY STATION & ANR.

Railway  

Court Name: NCDRC

Appelant Advocate MR. S.A. SATTAR

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2916 OF 2010(Against the Order dated 12/04/2010 in Appeal No. 920/2008 of the State Commission Delhi)1. STATION MANAGER, NIZAMUDIN RAILWAY STATION & ANR.Nizamudin Railway StationNew DelhiDelhi2. GENERA...

Case Number: 2916

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Date of Filing: 17-08-2010

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Date of Upload: 27-04-2012

Kerala

SENIOR DIVISIONAL MANAGER, SOUTHERN RAILWAY ,PALAKKAD DIVISION V/S PRAKASHAN .C (49 Y), S/O. RARICHAN (Late)

Railway  

Court Name: Malappuram

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/193/20111. PRAKASHAN .C (49 Y), S/O. RARICHAN (Late)THAIKKANDIPARAMBU-HOUSE,TANUR-PO,KALARIPPADI.MALAPPURAM...........Complainant(s)Versus1. SENIOR DIVISIONAL MANAGER, SOUTHERN RAILWAY ,PALAKKAD DIVISIONOLAVAKKODE-PO.PALAKKAD2. COMMERCIAL MANAGERSOUTHERN RAI...

Case Number: 193

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Date of Filing: 16-08-2011

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Date of Upload: 30-11--0001

Maharashtra

MEENU CHHAZED V/S WESTERN RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate ADV SANJAY BHOSALE

Respondant Advocate

BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIFirst Appeal No. A/11/116(Arisen out of Order Dated 03/11/2010 in Case No. 898/2009 of District Mumbai(Suburban))1. WESTERN RAILWAYBORIVALI RAILWAY STATION BORIVALI MUMBAI MUMBAI MAHARASHTRA ........

Case Number: 11

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Date of Filing: 14-02-2011

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Date of Upload: 30-11--0001

Maharashtra

Union of India C/o. Div. Manager, Central Railway V/S Sau. Meena Vinod Moon

Union Of India   Railway  

Court Name: Nagpur

Appelant Advocate Adv. Sandip V. Dangore

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NAGPURNew Administrative Building5 th Floor, Civil Lines.Nagpur-440 0010712-2548522Complaint Case No. CC/11/4561. Sau. Meena Vinod MoonPlot No. 28, Swaraj Nagar, Near Reliance Fresh, Manewada Road,NagpurMaharashtra...........Complainant...

Case Number: 11

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Date of Filing: 08-08-2011

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Date of Upload: 30-11--0001

Maharashtra

Asst. Commissioner, EPF office, 165-A, Railway Lines, Surwase Tower, Solapur V/S Chandrakant Hira Kirwale, Juni Laxmi Chal, H. No. 184, Solapur.

Railway  

Court Name: Solapur

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Forum, Solapur.Complaint Case No. CC/10/5281. Chandrakant Hira Kirwale, Juni Laxmi Chal, H. No. 184, Solapur.Juni Laxmi Chal, H. No. 184, Solapur.Solapurmaharashtra...........Complainant(s)Versus1. Asst. Commissioner, EPF office, 165-A, Railwa...

Case Number: 10

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Date of Filing: 02-09-2010

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.