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Railway

Latest Judgments

Total 3718 Consumer Court Cases Against Railway.

Kerala

Station Master, Kannur Railway Station, V/S Artist Sasi,

Railway  

Court Name: Kannur

Appelant Advocate

Respondant Advocate K

IN THE CONSUMER DISPUTES REDRESSAL FORUM, KANNURCC NO. 133 Of 20111. Artist Sasi, Sasikala Arts, Nr. Haridas Colony, Thavakkara, 670002Kannur Kerala...........Complainant(s)Versus1. Station Master, Kannur Railway Station, Kannur Kerala2. Sheji, Booking Clerk, Kannur Railway Stati...

Case Number: 133

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Date of Filing: 23-04-2011

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Date of Upload: 30-11--0001

West Bengal

N. F. Railway V/S Golap Chandra Patel

Railway  

Court Name: Uttar Dinajpur

Appelant Advocate

Respondant Advocate

Case Number: 10

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Date of Filing: 29-12-2010

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Date of Upload: 25-07-2019

Bihar

Case Number: 103

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Date of Filing: 21-12-2001

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Date of Upload: 21-09-2021

Karnataka

Department of Railway V/S Sri.N.Channabasappa

Railway  

Court Name: Mandya

Appelant Advocate Inperson

Respondant Advocate Sri.A.Immanuel

MANDYA DISTRICT CONSUMER DISPUTES REDRESSAL FORUMD.C. Office Compound, Opp. District Court Premises,Mandya - 571401.Complaint Case No. CC/11/1331. Sri.N.ChannabasappaC/o Rudraswamy, Door No.1319, 1st Cross, Nehrunagar, Mandya - 571 401............Complainant(s)Versus1. Department...

Case Number: 11

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Date of Filing: 22-08-2011

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Date of Upload: 30-11--0001

Maharashtra

SR DIVISIONAL COMMERCIAL MANAGER CENTRAL RAILWAY V/S MAHESH BHANUDAS GOLE

Railway  

Court Name: StateCommission

Appelant Advocate IN PERSON

Respondant Advocate

BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIComplaint Case No. CC/11/3171. MAHESH BHANUDAS GOLE 532/18 ASAGAR ALJ CHAWL SUBHASH NAGAR NEW MILL ROAD KURLA WEST MUMBAI 400070MUMBAIMAHARASHTRA ...........Complainant(s)Versus1. SR DIVISIONAL CO...

Case Number: 11

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Date of Filing: 29-11-2011

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Date of Upload: 30-11--0001

Maharashtra

CHIEF COMERCIAL MANAGER[REDS] CENTRAL RAILWAY V/S RAM KUMAR CHAUDHRI

Railway  

Court Name: Additional DCF, Pune

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/08/2291. RAM KUMAR CHAUDHRI64/A-8, BU bhandari , Skyline, pune-15PuneMaharashtra...........Complainant(s)Versus1. CHIEF COMERCIAL MANAGER[REDS] CENTRAL RAILWAYCSTM, Mumbai-01MumbaiMaharashtra2. Div. Comercial manager, PunePune-01PuneMaharashtra............Op...

Case Number: 8

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Date of Filing: 02-07-2008

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Date of Upload: 30-11--0001

Kerala

R.R.Institute of Technology, No.67 Rajareddy Layout, Near Chikkbanvara Railway Station, Chikkbanvara V/S Shahudeen, S/o.Husan Pillai, Seenath Manzil, Edavattom, Vellimon.P.O. Kollam and other

Railway  

Court Name: Kollam

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum Civil Station,KollamKeralaCC NO. 130 Of 20111. Shahudeen, S/o.Husan Pillai, Seenath Manzil, Edavattom, Vellimon.P.O. Kollam and other2. Abdul Huthalif, S/o.Mahabuba Shaisa, Seenath Manzil, Edavattom, Vellimon.P.O. Kollam............Complainant(s)...

Case Number: 130

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Date of Filing: 30-05-2011

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Date of Upload: 30-11--0001

Telangana

Mohd. Abdul Khadeer S/o late Mohd. Abdul Hanan, O/c Business and another V/S Mohd. Khaja Saleemuddin S/o Mohd. Gulam Mohiuddin, O/c Railway Employee and another

Railway  

Court Name: Mahbubnagar

Appelant Advocate Sri Shaik Abdul Mujeeb

Respondant Advocate Sri C.Rajender Kumar

BEFORE THE DISTRICT CONSUMER FORUM AT MAHABUBNAGARMonday, the 28th day of November, 2011 Present:- Sri P. Sridhara Rao, B.Sc., LL.B., President Sri A. Veerupakshi, B.A., LL.B., Member C.C.NO. 85 Of 2009Between:-1. Mohd. Khaja Saleemuddin S/o Mohd. Gulam M...

Case Number: 9

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Date of Filing: 16-09-2009

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Date of Upload: 04-03-2016

Maharashtra

Chief Commercial Manager Western Railway V/S Consumers Welfare Association

Railway  

Court Name: DCF, South Mumbai

Appelant Advocate -

Respondant Advocate Suchitra Kamble

Complaint Case No. CC/09/1131. Consumers Welfare Association402, B-wing,Ashoka Complex, Justice Rande Road, Dadar,Mumbai - 400 028.Maharastra...........Complainant(s)Versus1. Chief Commercial Manager Western RailwayWestern Railway Headquarters office, Churchgate,Mumbai - 400 020....

Case Number: 9

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Date of Filing: 30-03-2009

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Date of Upload: 30-11--0001

NCDRC

THE GENERAL MANAGER INDIAN RAILWAY WELFARE ORGANISATION V/S MRS. V. VASAANTHAMMAL

Railway  

Court Name: NCDRC

Appelant Advocate MR. V. SHANKAR & B.L. LAVANYA

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 962 OF 2011(Against the Order dated 15/12/2010 in Appeal No. 303/2007 of the State Commission Tamil Nadu)1. MRS. V. VASAANTHAMMALB-100, TVS, Nagar, Race Course Road, KajamalaiTiruchirapalli...........P...

Case Number: 962

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Date of Filing: 18-03-2011

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Date of Upload: 28-11-2011

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.