Court Name: StateCommission
Appelant Advocate R. DILIP KUMAR
Respondant Advocate VALAPADASU RAJU
First Appeal No. FA/932/2010(Arisen out of Order Dated 17/02/2010 in Case No. 168/2009 of District Visakhapatnam-II)1. THE DIVISIONAL RAILWAY MANAGEREAST COAST RAILWAY,DRM OFFICE, DONDAPARTHY, VISAKHAPATNAM.2. THE GENERAL MANAGEREAST COAST RAILWAY,GM OFFICE, BHUBANESWAR, ORISSA S...
Case Number: 932
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Date of Filing: 03-08-2010
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Date of Upload: 30-11--0001
Court Name: Kasaragod
Appelant Advocate
Respondant Advocate
Complaint Case No. CC/12/1211. Shajid KammadamS/O.C.A.Razak,Indian Inhabitant,R/at Kammadam House,Nileshwar-671314KasaragodKerala...........Complainant(s)Versus1. Railway Commercial ClerkKasaragod Railway Station,Kasaragod.Kasaragod Kerala............Opp.Party(s) BEFORE:HON'ABLE ...
Case Number: 12
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Date of Filing: 25-04-2012
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Date of Upload: 30-11--0001
Court Name: Kasaragod
Appelant Advocate Shajid Kammadam, Kasaragod
Respondant Advocate
Complaint Case No. CC/12/1291. Mani SubramanianS/o. UmamaheswariAyyar, R/at Karyasseri Madam, Subramanya Swami Temple, East Nada, PayyanurKannurKerala...........Complainant(s)Versus1. Railway Commercial ClerkKasaragod Railway Station, KasaragodKasaragodKerala............Opp.Party...
Case Number: 12
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Date of Filing: 30-04-2012
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Date of Upload: 30-11--0001
Court Name: Kozhikode
Appelant Advocate
Respondant Advocate
CC NO. 190 Of 20121. MUHAMMED MAHAROOFC/O,. SAFIYA TRADERS, EAST NADAKAVU, PO . ERANHIPALAM, KOZHIKODE 673006............Complainant(s)Versus1. DIVISIONAL COMMERCIAL MANAGER, SOUTHERN RAILWAYPALAKAD 678001.2. FINANCIAL ADVISER & CHIEF ACCOUNTS OFFICER, SOUTHERN RAILWAY , CHENNAI....
Case Number: 190
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Date of Filing: 28-04-2012
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Date of Upload: 30-11--0001
Court Name: Kollam
Appelant Advocate
Respondant Advocate
Complaint Case No. CC/22/20121. Iswarya Bhaskar;thriveni;kannimeni;thekkevila p.o kollam...........Complainant(s)Versus1. cheriyan;manager;india option software;logos junction;near railway station kottayam ............Opp.Party(s) BEFORE:HONORABLE MRS. VASANTHAKUMARI G PRESIDENTH...
Case Number: 22
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Date of Filing: 18-01-2012
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Date of Upload: 30-11--0001
Court Name: Ernakulam
Appelant Advocate K.JAGADEESH
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/10/6291. C.H.RAJENDRAN,S/O LATE K.MUKUNDAN MENON, CHULLIPARAMBIL HOUSE, PUTHENCHIRA.P.O, THRISSUR DISTRICT-680682............Complainant(s)Versus1. DIVISIONAL MANAGER SOUTHERN RAILWAYSOUTHERN RAILWAY,SOUTH...
Case Number: 10
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Date of Filing: 26-11-2010
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Date of Upload: 30-11--0001
Court Name: Kozhikode
Appelant Advocate
Respondant Advocate UMESH KUMAR.A.K
Complaint Case No. CC/332/20111. K.JANARDHANAN.KIZHAKKAYYIL, SREELAKSHMI.P.O, IRINGANNUR P.O, VIA. THUNERI , KOZHIKODE 673505............Complainant(s)Versus1. DIVISIONAL MANNAGER, SOUTHERN RAILWAYTHIRUVANANTHAPURAM DIVISION, THIRUVANANTHAPURAM.2. R.ANIL KUMARSENIOR TICKET EXAMIN...
Case Number: 332
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Date of Filing: 31-08-2011
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Date of Upload: 30-11--0001
Case Number: 137
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Date of Filing: 02-09-2011
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Date of Upload: 07-05-2016
Court Name: NCDRC
Appelant Advocate MR. S.A. SATTAR
Respondant Advocate -
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3478 OF 2006(Against the Order dated 31/07/2006 in Appeal No. 886/1999 of the State Commission Rajasthan)1. SENIOR DIVISIONAL MANAGER, WESTERN RAILWAY AND ORS.SENIOR DIVISIONAL MANAGER , EWSTERN RAILWA...
Case Number: 3478
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Date of Filing: 16-11-2006
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Date of Upload: 14-05-2012
Court Name: StateCommission
Appelant Advocate Mr. Suresh Kumar
Respondant Advocate
BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIFirst Appeal No. A/07/1125(Arisen out of Order Dated 03/08/2007 in Case No. 238/2006 of District Nashik)1. Indian Railway Catering and Tourism Corporation Ltd.6-A,The ren tree place No. 9, Mack Ni...
Case Number: 7
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Date of Filing: 05-09-2007
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Date of Upload: 30-11--0001
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Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.