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Railway

Latest Judgments

Total 3718 Consumer Court Cases Against Railway.

Maharashtra

Sr.Divisional Manager, Central Railway etc.2 V/S Chandrakant Kisan Dige

Railway  

Court Name: Sangli

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/09/22241. Chandrakant Kisan DigeC-8, Mira Hsg.Soc.Madhavnagar Rd., Sangli...........Complainant(s)Versus1. Sr.Divisional Manager, Central Railway etc.2 Pune ............Opp.Party(s) BEFORE:HONORABLE A.Y.Godase PRESIDENTHON'ABLE MRS. Surekha Bichkar MEMBER P...

Case Number: 9

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Date of Filing: 06-11-2009

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Date of Upload: 30-11--0001

Madhya Pradesh

RAILWAY V/S VINAY JAIN

Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 12

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Date of Filing: 23-01-2012

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Date of Upload: 09-09-2015

Karnataka

Addl. Divisional Railway Manager and another V/S G.R.Vittala Murthy and others

Railway  

Court Name: Bangalore 3rd Additional

Appelant Advocate

Respondant Advocate

Case Number: 219

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Date of Filing: 31-01-2012

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Date of Upload: 17-03-2022

West Bengal

General Manager, South Eastern Railway V/S Alok Mukherjee

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/08/1891. Alok Mukherjee4H, Shanagar Road, Kol-26.KolkataWest Bengal...........Complainant(s)Versus1. General Manager, South Eastern Railway11, Garden Reach Road, Kolkata-700043.KolkataWest Bengal............Opp.Party(s) BEFORE: PRESENT: ORDERIn the Court of...

Case Number: 8

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Date of Filing: 10-06-2008

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Date of Upload: 30-11--0001

West Bengal

N.F. Railway V/S Parimal Das

Railway  

Court Name: Uttar Dinajpur

Appelant Advocate Chandan Sarkar

Respondant Advocate

Case Number: 10

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Date of Filing: 12-04-2010

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Date of Upload: 19-07-2019

Maharashtra

State Bank Of India, Chinchwad Branch, Chinchwad, Pune-19 V/S 1) Mrs. J. Z. Kankaria & Others 4, 247, Ganeshnagar, below railway bridge, Chinchwad, Pune

Pune   Railway  

Court Name: Additional DCF, Pune

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/10/1831. 1) Mrs. J. Z. Kankaria & Others 4, 247, Ganeshnagar, below railway bridge, Chinchwad, Pune2. 2) Shreyansh K. Kankaria247, Ganeshnagar, below railway bridge, ChinchwadPuneMaharashtra3. 3) Mrs. V.M. Kankaria247, Ganeshnagar, below raiolway bridge, Chi...

Case Number: 10

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Date of Filing: 06-12-2010

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Date of Upload: 30-11--0001

Kerala

The General Manager, Southern Railway and 2 others V/S K.G Mohanan

Railway  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/10/3601. K.G MohananTC31/623(3),Saranya,S.N Nagar-61,Pettah P.OTVMKerala...........Complainant(s)Versus1. The General Manager, Southern Railway and 2 othersChennai2. The Railway Divisional ManagerThycaud3. K.R Raveendran NairRailway TTE Concerned...............

Case Number: 10

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Date of Filing: 10-11-2010

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Date of Upload: 30-11--0001

Kerala

T.S.BABULAL V/S SENIOR COMMERCIAL MANAGER,SOUTHERN RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate S.RENGANATHAN

Respondant Advocate

Kerala State Consumer Disputes Redressal CommissionVazhuthacaud,ThiruvananthapuramFirst Appeal No. A/11/487(Arisen out of Order Dated 16/02/2011 in Case No. CC/09/186 of District Thiruvananthapuram)1. SENIOR COMMERCIAL MANAGER,SOUTHERN RAILWAYSOUTHERN RAILWAYCHENNAITAMIL NADU.......

Case Number: 11

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Date of Filing: 13-07-2011

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Date of Upload: 30-11--0001

Maharashtra

UNION OF INDIA WESTERN RAILWAY THROUGH V/S MRS.DEVAKI SURESH PANDOLI

Union Of India   Railway  

Court Name: DCF, South Mumbai

Appelant Advocate ADV. DEEPAK T. AJANEKAR

Respondant Advocate

Complaint Case No. CC/11/2931. MRS.DEVAKI SURESH PANDOLIVIRAR (W) ARNALA KILA ROAD, SAI BABA MANDIR ROAD.MUMABITHANEMAHARASHTRA...........Complainant(s)Versus1. UNION OF INDIA WESTERN RAILWAY THROUGHGENERAL MANAGER WESTERN RAILWAY CHURCHGAGE . MUMBAIMAHARASHTRA............Opp.Par...

Case Number: 11

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Date of Filing: 18-10-2011

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Date of Upload: 30-11--0001

Jharkhand

Umesh Kumar and another V/S Station Master, Eastern Railway and another

Railway  

Court Name: StateCommission

Appelant Advocate Mr. Mahesh Tiwari

Respondant Advocate M/s A.K. Tiwari and Sachin Kumar

Case Number: 10

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Date of Filing: 12-01-2009

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Date of Upload: 20-10-2022

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.