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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Madhya Pradesh

GENERAL MANAGER ESTERN RAILWAY V/S MOHAMMAD UNSSA KHAN

Railway  

Court Name: Rewa

Appelant Advocate INAYAT KHAN

Respondant Advocate AMIRULLA KHAN

Case Number: 54

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Date of Filing: 20-12-2010

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Date of Upload: 09-03-2017

Andhra Pradesh

The General Manager, South Central Railway V/S G.Meera Bai, W/o.Mukteeshwar Rao

Railway  

Court Name: StateCommission

Appelant Advocate Mr.V.Gourishankar Rao

Respondant Advocate M/s.R.Dillip Kumar

First Appeal No. FA/134/2011(Arisen out of Order Dated 21/12/2010 in Case No. Complaint Case No. CC/22/2010 of District Warangal)1. G.Meera Bai, W/o.Mukteeshwar RaoR/o.H.No.8-3-72, Old Beet Bazar,Warangal...........Appellant(s)Versus1. The General Manager, South Central RailwayRa...

Case Number: 134

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Date of Filing: 19-02-2011

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Date of Upload: 30-11--0001

Madhya Pradesh

GENERAL MANAGER,CENTRAL RAILWAY V/S AJAY KUMAR RAI

Railway  

Court Name: Jabalpur

Appelant Advocate

Respondant Advocate

Case Number: 10

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Date of Filing: 01-09-2010

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Date of Upload: 19-02-2016

Madhya Pradesh

EAST-WEST RAILWAY V/S KISHOR PHABNANI

Railway  

Court Name: Sagar

Appelant Advocate

Respondant Advocate

Case Number: 15

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Date of Filing: 17-01-2011

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Date of Upload: 10-02-2016

Maharashtra

General Manager Central Railway V/S Dinakar Dattatraya Dahale

Railway  

Court Name: Jalgaon

Appelant Advocate Adv.Sharma

Respondant Advocate

Complaint Case No. CC/08/18321. Dinakar Dattatraya DahaleBhusawalMaharastra...........Complainant(s)Versus1. General Manager Central RailwayMumbaiMaharastra............Opp.Party(s) BEFORE:HON'ABLE MR. D.D.MADAKE PRESIDENT PRESENT: ORDERजिल्‍हा ग्राहक ...

Case Number: 8

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Date of Filing: 29-12-2008

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Date of Upload: 30-11--0001

NCDRC

AMAR BHUSHAN VERMA V/S GENERAL MANAGER, NORTHERN RAILWAY NEW DELHI

Railway  

Court Name: NCDRC

Appelant Advocate MS. REKHA AGGARWAL

Respondant Advocate MR. MUKESH CHAND

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1280 OF 2007(Against the Order dated 21/03/2007 in Appeal No. 607/2006 of the State Commission Bihar)1. GENERAL MANAGER, NORTHERN RAILWAY NEW DELHI - -...........Petitioner(s)Versus1. AMAR BHUSHAN VE...

Case Number: 1280

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Date of Filing: 17-04-2007

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Date of Upload: 13-09-2012

Maharashtra

CONSUMER WELFARE ASSOCIATION V/S CHIEF COMMERCIAL MANAGER, WESTERN RAILWAY HEADQUATERS OFFICE

Railway  

Court Name: StateCommission

Appelant Advocate S R BHOSALE

Respondant Advocate

BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIFirst Appeal No. A/12/583(Arisen out of Order Dated 25/11/2011 in Case No. 113/2009 of District DCF, South Mumbai)1. CHIEF COMMERCIAL MANAGER, WESTERN RAILWAY HEADQUATERS OFFICECHURCHAGATE MUMBAIM...

Case Number: 12

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Date of Filing: 20-04-2012

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Date of Upload: 30-11--0001

West Bengal

Union of India General Manager Northen Frontier Railway V/S Smt. Mira Chakroborty

Union Of India   Railway  

Court Name: Jalpaiguri

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Forum, JALPAIGURI Complaint Case No. CC 73/20111. Smt. Mira ChakrobortyW/o Sri. Sukumar Chakroborty, Golbagan, near PatakuraClub, Post:- Coochbehar, P.S:- Kotwali Dist:- Coochbehar............Complainant(s)Versus1. Union of India General Manag...

Case Number: 0

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Date of Filing: 28-11-2011

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Date of Upload: 27-12-2016

Madhya Pradesh

WEST CENTRAL RAILWAY BHOPAL V/S SMT MADHURI PAWAR

Railway  

Court Name: Bhopal

Appelant Advocate VIVEK SHARMA ADV

Respondant Advocate

Case Number: 8

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Date of Filing: 11-08-2008

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Date of Upload: 08-06-2016

Madhya Pradesh

CENTRAL RAILWAY V/S ANKIT SAXENA

Railway  

Court Name: Bhopal

Appelant Advocate YOGESH JAIN ADV

Respondant Advocate

Case Number: 9

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Date of Filing: 27-04-2009

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Date of Upload: 31-03-2016

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.