Court Name: Ernakulam
Appelant Advocate HARI SHARMA. M
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/11/5811. VIMAL. M. MEHTAS/O MADHUKAR. K. MEHTA, HOUSE NO. 272, GROUND FLOOR, SHOBA, 15TH CROSS ROAD, GIRINAGAR, KADAVANTHRA P.O, KOCHI-682 020...........Complainant(s)Versus1. SOUTHERN RAILWAYREP. BY ITS M...
Case Number: 11
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Date of Filing: 21-10-2011
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Date of Upload: 30-11--0001
Court Name: Bhopal
Appelant Advocate
Respondant Advocate
Case Number: 11
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Date of Filing: 20-01-2011
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Date of Upload: 27-11-2020
Court Name: Palakkad
Appelant Advocate
Respondant Advocate
Complaint Case No. CC/191/20121. Rajmohan.C.V.Chiramel House, Krishna Road, Pirayiri (PO), Palakkad - 678 004Kerala...........Complainant(s)Versus1. Railway Divisional ManagerSouthern Railway, OlavakkodePalakkadKerala............Opp.Party(s) BEFORE:HONARABLE MRS. Seena.H PRESIDEN...
Case Number: 191
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Date of Filing: 18-10-2012
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Date of Upload: 30-11--0001
Court Name: NCDRC
Appelant Advocate IN PERSON
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3405 OF 2011(Against the Order dated 17/06/2011 in Appeal No. 586/2008 of the State Commission Tamil Nadu)1. A. VENKATARAMANA SARMAS/o G.V Anantha Raman, 31. Vaigai Street, K.K PudurCoimbatore- 641038T...
Case Number: 3405
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Date of Filing: 12-10-2011
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Date of Upload: 31-01-2013
Court Name: StateCommission
Appelant Advocate S Renganathan
Respondant Advocate
Kerala State Consumer Disputes Redressal CommissionVazhuthacaud,ThiruvananthapuramFirst Appeal No. A/12/660(Arisen out of Order Dated 03/12/2011 in Case No. CC/06/471 of District Trissur)1. The Divisional Commercial Manager,Southern RailwayThycaud,TrivandrumTrivandrumKerala.........
Case Number: 12
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Date of Filing: 14-08-2012
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Date of Upload: 30-11--0001
Court Name: StateCommission
Appelant Advocate S Renganathan
Respondant Advocate
Kerala State Consumer Disputes Redressal CommissionVazhuthacaud,ThiruvananthapuramFirst Appeal No. A/12/680(Arisen out of Order Dated 29/06/2012 in Case No. CC/11/222 of District Kasaragod)1. The Divisional Commercial Manager,Southern RailwayPalghatPalakkadKerala...........Appell...
Case Number: 12
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Date of Filing: 21-08-2012
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Date of Upload: 30-11--0001
Court Name: NCDRC
Appelant Advocate MS. REKHA AGGARWAL
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2066 OF 2012(Against the Order dated 30/11/2011 in Appeal No. 347/2008 of the State Commission Haryana)1. DIVISIONAL MANAGER, NORTHERN RAILWAY & 3 ORS.Northern Railway BikanerRajasthan2. Chief Commerci...
Case Number: 2066
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Date of Filing: 25-05-2012
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Date of Upload: 17-01-2013
Court Name: Bhopal
Appelant Advocate
Respondant Advocate
Case Number: 10
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Date of Filing: 24-12-2010
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Date of Upload: 28-11-2020
Court Name: StateCommission
Appelant Advocate SH JATIN ROHIT ADV
Respondant Advocate
Case Number: 12
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Date of Filing: 16-07-2012
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Date of Upload: 21-03-2016
Case Number: 122
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Date of Filing: 12-10-2012
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Date of Upload: 11-05-2016
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Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.