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Railway

Latest Judgments

Total 3718 Consumer Court Cases Against Railway.

NCDRC

SWAGAT KUMAR MOHANTY V/S CHAIRMAN RAILWAY BOARD& ORS.

Railway  

Court Name: NCDRC

Appelant Advocate MR. SHAIKH ABDUS SATTAR

Respondant Advocate MR. VINOD KUMAR & MR. RAJEEV KUMAR

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI APPEAL NO. 436 OF 2007(Against the Order dated 25/06/2007 in Complaint No. 119/1998 of the State Commission Orissa)1. CHAIRMAN RAILWAY BOARD& ORS.THE CHAIRAMAN RAILWAY BOARD MINISTRY OF RAILWAYS RAIL BHAWAN NEW DELHI -......

Case Number: 436

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Date of Filing: 06-08-2007

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Date of Upload: 27-11-2012

Kerala

railway station master V/S ajeesh d

Railway  

Court Name: Kollam

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/278/20111. ajeesh dajeesh bhavan vallinallor oyoor po kollam...........Complainant(s)Versus1. railway station masterkollam indin railway station kollam centralkollam2. ticket counter staff counter 3 22-11-2011 mornnong 11-30kollam............Opp.Party(s) BEF...

Case Number: 278

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Date of Filing: 12-12-2011

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Date of Upload: 30-11--0001

Jharkhand

Pradeep Shahdeo V/S Shri Samir Kumar, Sr. Divisional Commercial Manager, E.C. Railway

Railway  

Court Name: StateCommission

Appelant Advocate Mr. Mahesh Tiwari

Respondant Advocate In person

Case Number: 51

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Date of Filing: 17-02-2010

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Date of Upload: 14-10-2022

Jharkhand

South Eastern Railway V/S Raj Kishore Prasad

Railway  

Court Name: StateCommission

Appelant Advocate M/s S. Saurabh, R. Ranjan and S. Garapati

Respondant Advocate M/s S.K. Srivastava and Ratnakar Bhengra

Case Number: 185

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Date of Filing: 25-06-2010

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Date of Upload: 10-10-2022

Madhya Pradesh

The Divisional Railway Manager V/S AnilParoha

Railway  

Court Name: Jabalpur

Appelant Advocate

Respondant Advocate

Case Number: 9

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Date of Filing: 26-03-2009

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Date of Upload: 24-02-2016

Madhya Pradesh

UNION OF INDIA,WEST CENTRAL RAILWAY V/S DR.JAIPRAKASH MONGIA AND OTHERS

Railway  

Court Name: Jabalpur

Appelant Advocate

Respondant Advocate

Case Number: 11

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Date of Filing: 08-04-2011

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Date of Upload: 24-02-2016

NCDRC

SECRETARY, RAILWAY EMPLOYEES CO-OPERATIVE BANK LTD. V/S T. JAYAMMA

Railway  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1994 OF 2012(Against the Order dated 20/04/2012 in Appeal No. 99/2012 of the State Commission Karnataka)1. T. JAYAMMAW/o Late Shri T Phillip, Retd fitter Charge man, House No-49/50A-87C-10C Laxminagar,...

Case Number: 1994

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Date of Filing: 18-05-2012

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Date of Upload: 01-11-2012

Gujarat

MANDAL RAILWAY PRABANDHAK V/S KALU JERAMBHAI HIRPAR

Railway  

Court Name: Jamnagar

Appelant Advocate

Respondant Advocate

Case Number: 12

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Date of Filing: 11-09-2012

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Date of Upload: 06-04-2015

Maharashtra

Main Commercial Manager/ Refund, North Railway V/S Shri Pradeep Sushil Pal

Railway  

Court Name: Nagpur

Appelant Advocate Self

Respondant Advocate Adv.

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NAGPURNew Administrative Building5 th Floor, Civil Lines.Nagpur-440 0010712-2548522Complaint Case No. CC/11/2861. Shri Pradeep Sushil PalPlot No. 106, Baba Santosh Plaza No. 6, Saw Mill Area, Lashkaribagh,Nagpur 440017Maharashtra2. Shri...

Case Number: 11

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Date of Filing: 10-06-2011

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Date of Upload: 30-11--0001

NCDRC

CHIEF COMMERCIAL RAIL MANAGER, WESTERN RAILWAY V/S O.P. VASHISHTA

Railway  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 4233 OF 2011(Against the Order dated 30/06/2011 in Appeal No. 556/2011 of the State Commission Gujarat)1. O.P. VASHISHTA78/9-C national Highway, GandhidhamKutch...........Petitioner(s)Versus1. CHIEF CO...

Case Number: 4233

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Date of Filing: 30-12-2011

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Date of Upload: 05-10-2012

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.