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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Madhya Pradesh

WEST RAILWAY JABALPUR V/S RAMLAL SHINGH PARIHAR

Railway  

Court Name: Katni

Appelant Advocate ........

Respondant Advocate .......

Case Number: 24

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Date of Filing: 25-01-2012

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Date of Upload: 22-04-2016

Maharashtra

Divisional Manager Centrail Railway V/S Shri Anil Balkrushna Deshpande

Railway  

Court Name: Dhule

Appelant Advocate Shri M.G.Deole

Respondant Advocate M.S.Patil

DISTRICT CONSUMER FORUM DHULEComplaint Case No. CC/12/1231. Shri Anil Balkrushna DeshpandeR/o Gali No. 6 Deshpande Complex DhuleDhuleMaharashtra...........Complainant(s)Versus1. Divisional Manager Centrail RailwayChatrapati Shivaji Terminus, MumbaiMumbaiMaharashtra2. Station Mast...

Case Number: 12

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Date of Filing: 26-07-2012

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Date of Upload: 30-11--0001

Madhya Pradesh

DIVISIONAL RAILWAY MANAGER BHOPAL V/S RAMPURUSHOTTAM KASTUREY

Railway  

Court Name: Bhopal

Appelant Advocate ADV

Respondant Advocate

Case Number: 9

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Date of Filing: 23-10-2009

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Date of Upload: 29-01-2021

NCDRC

INDIAN RAILWAY CATERING & TOURISM CORPORATION LTD. & 2 ORS. V/S VIJAY KUMAR DAS

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI MISCELLANEOUS APPLICATION NO. 796 OF 2012 IN RP/1855/20121. VIJAY KUMAR DAS...........Appellants(s)Versus1. INDIAN RAILWAY CATERING & TOURISM CORPORATION LTD. & 2 ORS............Respondent(s) BEFORE:&nbspHON'BLE MR. JUSTIC...

Case Number: 796

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Date of Filing: 19-10-2012

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Date of Upload: 06-05-2013

NCDRC

ALOK MUKHERJEE V/S GENERAL MANAGER, SOUTH EASTERN RAILWAY

Railway  

Court Name: NCDRC

Appelant Advocate MRS. REKHA AGGARWAL

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3928 OF 2012(Against the Order dated 08/08/2012 in Appeal No. 86/2012 of the State Commission West Bengal)1. GENERAL MANAGER, SOUTH EASTERN RAILWAYSouth Eastern Railway 11 Garden Reach Road PS South Po...

Case Number: 3928

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Date of Filing: 15-10-2012

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Date of Upload: 29-04-2013

Maharashtra

Station Master Ballarpur Railway Station V/S Shree Mulchand Rajbahdur Yadav

Railway  

Court Name: Chandrapur

Appelant Advocate R R Verma

Respondant Advocate

Complaint Case No. CC/12/1061. Shree Mulchand Rajbahdur YadavAt-Majri Colari Tah-BhadravatiChandrapurMaharashtra...........Complainant(s)Versus1. Station Master Ballarpur Railway StationRailway Station BallarpurChandrapurMaharashtra............Opp.Party(s) BEFORE:HON'ABLE MR. SHR...

Case Number: 12

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Date of Filing: 04-07-2012

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Date of Upload: 30-11--0001

Andhra Pradesh

1. The Territorial Manager V/S J. Ramachandra, S/o. Ganganna, Aged about 33 years, RPF Constable, Yerraguntla Railway Station

Railway  

Court Name: StateCommission

Appelant Advocate M/s. Manjunath Allur

Respondant Advocate Mr. Thoom Srinivas for R1

First Appeal No. FA/1081/2011(Arisen out of Order Dated 08/09/2011 in Case No. IA No. 75/20011 of District Cuddapah)1. J. Ramachandra, S/o. Ganganna, Aged about 33 years, RPF Constable, Yerraguntla Railway StationR/o. D.No. 3/83, Sreeramulupeta, Yerraguntla, Y.S.R (KADAPA) Distri...

Case Number: 1081

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Date of Filing: 28-11-2011

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Date of Upload: 30-11--0001

Andhra Pradesh

1. M/s.Janachaitanya Housing Ltd., Rep. by its branch Manager, Branch III, Railway New Clony Near Sr V/S Mamidi Gavarayya, s/o. late Sanyasi, Aged 61 Years, formerly Employee of Naval Dockyard, Visakhapatnam, Residing at Door No.3-34, S.C.Colony, Near baji Junction, Gopalapatnam, Visakhapatnam.

Railway  

Court Name: StateCommission

Appelant Advocate M/s.C.N.S.P. Krishna Rao

Respondant Advocate M/s M. Srinivasa Swarup

FA No: 59 Of 2013(Arisen out of Order Dated 22/08/2011 in Case No. CC/285/2010 of District Visakhapatnam-I)1. Mamidi Gavarayya, s/o. late Sanyasi, Aged 61 Years, formerly Employee of Naval Dockyard, Visakhapatnam, Residing at Door No.3-34, S.C.Colony, Near baji Junction, Gopalapa...

Case Number: 59

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Date of Filing: 03-10-2012

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Date of Upload: 30-11--0001

Madhya Pradesh

RAILWAY V/S SHAILENDRA

Railway  

Court Name: Mandsaur

Appelant Advocate KRISHNA VALLABH

Respondant Advocate

Case Number: 24

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Date of Filing: 20-01-2009

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Date of Upload: 03-05-2016

Gujarat

DIVISIONAL RAILWAY MANAGER V/S VIJAYKUMAR AGARWAL

Railway  

Court Name: Ahmedabad Addl

Appelant Advocate P P LAKHANI

Respondant Advocate

Case Number: 11

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Date of Filing: 28-12-2011

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Date of Upload: 16-01-2020

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.