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Railway

Latest Judgments

Total 3718 Consumer Court Cases Against Railway.

Madhya Pradesh

Divisional Railway Manager Bangaluru Division Bengaluru V/S Mr. Girish Chandra Pal

Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 11

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Date of Filing: 20-01-2011

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Date of Upload: 27-11-2020

Kerala

Railway Divisional Manager V/S Rajmohan.C.V.

Railway  

Court Name: Palakkad

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/191/20121. Rajmohan.C.V.Chiramel House, Krishna Road, Pirayiri (PO), Palakkad - 678 004Kerala...........Complainant(s)Versus1. Railway Divisional ManagerSouthern Railway, OlavakkodePalakkadKerala............Opp.Party(s) BEFORE:HONARABLE MRS. Seena.H PRESIDEN...

Case Number: 191

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Date of Filing: 18-10-2012

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Date of Upload: 30-11--0001

NCDRC

CHIEF MEDICAL SUPERINTENDENT, SOUTHERN RAILWAY & ORS. V/S A. VENKATARAMANA SARMA

Medical   Railway  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3405 OF 2011(Against the Order dated 17/06/2011 in Appeal No. 586/2008 of the State Commission Tamil Nadu)1. A. VENKATARAMANA SARMAS/o G.V Anantha Raman, 31. Vaigai Street, K.K PudurCoimbatore- 641038T...

Case Number: 3405

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Date of Filing: 12-10-2011

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Date of Upload: 31-01-2013

Kerala

P A Francis V/S The Divisional Commercial Manager,Southern Railway

Railway  

Court Name: StateCommission

Appelant Advocate S Renganathan

Respondant Advocate

Kerala State Consumer Disputes Redressal CommissionVazhuthacaud,ThiruvananthapuramFirst Appeal No. A/12/660(Arisen out of Order Dated 03/12/2011 in Case No. CC/06/471 of District Trissur)1. The Divisional Commercial Manager,Southern RailwayThycaud,TrivandrumTrivandrumKerala.........

Case Number: 12

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Date of Filing: 14-08-2012

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Date of Upload: 30-11--0001

Kerala

V K Abdulla V/S The Divisional Commercial Manager,Southern Railway

Railway  

Court Name: StateCommission

Appelant Advocate S Renganathan

Respondant Advocate

Kerala State Consumer Disputes Redressal CommissionVazhuthacaud,ThiruvananthapuramFirst Appeal No. A/12/680(Arisen out of Order Dated 29/06/2012 in Case No. CC/11/222 of District Kasaragod)1. The Divisional Commercial Manager,Southern RailwayPalghatPalakkadKerala...........Appell...

Case Number: 12

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Date of Filing: 21-08-2012

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Date of Upload: 30-11--0001

NCDRC

RAJ KUMAR V/S DIVISIONAL MANAGER, NORTHERN RAILWAY & 3 ORS.

Railway  

Court Name: NCDRC

Appelant Advocate MS. REKHA AGGARWAL

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2066 OF 2012(Against the Order dated 30/11/2011 in Appeal No. 347/2008 of the State Commission Haryana)1. DIVISIONAL MANAGER, NORTHERN RAILWAY & 3 ORS.Northern Railway BikanerRajasthan2. Chief Commerci...

Case Number: 2066

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Date of Filing: 25-05-2012

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Date of Upload: 17-01-2013

Madhya Pradesh

MANDAL PRABHANDAK,INDIAN RAILWAY V/S ANIL SHRIVASTAV

Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 10

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Date of Filing: 24-12-2010

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Date of Upload: 28-11-2020

Madhya Pradesh

NION OF INDIA MAHARABHANDAK PASCHIM RAILWAY AND OTHERS V/S KISHORE SHIKARWAL NEW ROAD RATLAM AND ANOTHER

Railway  

Court Name: StateCommission

Appelant Advocate SH JATIN ROHIT ADV

Respondant Advocate

Case Number: 12

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Date of Filing: 16-07-2012

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Date of Upload: 21-03-2016

Madhya Pradesh

RAILWAY V/S SHANKARLAL

Railway  

Court Name: Mandsaur

Appelant Advocate SHARMA

Respondant Advocate

Case Number: 122

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Date of Filing: 12-10-2012

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Date of Upload: 11-05-2016

Madhya Pradesh

SMT. SUNITA LODHI. V/S UNION OF INDIA - G.M. UTTAR RAILWAY

Union Of India   Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 10

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Date of Filing: 29-11-2010

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Date of Upload: 10-03-2016

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.