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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Gujarat

Case Number: 13

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Date of Filing: 24-01-2013

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Date of Upload: 13-09-2020

West Bengal

General Manager, South Eastern Railway V/S Alok Mukherjee

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Commission, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inExecution Application No. EA/12/25( Date of Filing : 05 Apr 2012 )InComplaint Case No. CC/08/1891. Alok Mukherjee4H, Shanagar Road, Kol-26.Kol...

Case Number: 12

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Date of Filing: 05-04-2012

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Date of Upload: 24-04-2023

Kerala

AERO AGENCIES NEAR KALLAI RAILWAY STATION V/S KADEEJA BEEVI M

Railway  

Court Name: Malappuram

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/49/20131. KADEEJA BEEVI MSAJIDA MANZIL,PULLOOR THEKKAN KUTTUR POST, KALPAKANCHERY(VIA)MALAPPURAM DIST-676 551...........Complainant(s)Versus1. AERO AGENCIES NEAR KALLAI RAILWAY STATIONKOZHIKODE............Opp.Party(s) BEFORE:HON'BLE MR. MOHAMMEDALI K PRESIDE...

Case Number: 49

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Date of Filing: 27-02-2013

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Date of Upload: 30-11--0001

Kerala

The Divisional Railway Manager V/S G.R. Manoj Kumar

Railway  

Court Name: Palakkad

Appelant Advocate V. Jaya deva narayanan

Respondant Advocate

Complaint Case No. CC/47/20131. G.R. Manoj KumarS/o. G. Raju, 15/393, Parakkal house, PalayapettaPalakkadKerala ...........Complainant(s)Versus1. The Divisional Railway ManagerSouthern Railway, Chennai Division Cheenai - 600003ChennaiTamilnadu2. The Divisional Railway Manager,Sou...

Case Number: 47

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Date of Filing: 27-02-2013

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Date of Upload: 30-11--0001

Madhya Pradesh

Case Number: 11

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Date of Filing: 28-04-2011

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Date of Upload: 06-12-2022

Maharashtra

INDIAN RAILWAY COMMERCIAL MANAGER V/S DEVENDRA KUMAR MENA

Railway   Indian Railway  

Court Name: DCF, South Mumbai

Appelant Advocate

Respondant Advocate

CC NO. 66 Of 20121. DEVENDRA KUMAR MENA S/O, KUNWAR PAL SINGH 3/519,NAVJEEVAN COMMERCIAL SOCIETY, LAMINGTON ROAD, MUMABI-400008MUMBAIMAHARASHTRA ...........Complainant(s)Versus1. INDIAN RAILWAY COMMERCIAL MANAGER COMMERCIAL MANAGER (TICKETS ) WESTERN RAILWAY, CHURCHGATE, MUMABI-2...

Case Number: 66

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Date of Filing: 30-03-2012

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Date of Upload: 30-11--0001

Andhra Pradesh

Smt. Keelu Padmavaathi, W/o. Chandra Kumar, Hindu, aged 42 years, Residing at D.No.26-221, Sanjeevag V/S 1.M/s. Jana Priya Chitanya Housing Pvt. Ltd., D.No.43-9-38, II Floor, Railway New Colony, Visakhapatnam.

Railway  

Court Name: StateCommission

Appelant Advocate M/s.C.R. Vasantha Kumar

Respondant Advocate Mr. Reddy Venkata Ramana

RP No. 6 Of 2013(Arisen out of Order Dated 18/09/2012 in Case No. IA/131/2012 of District Visakhapatnam-I)1. 1.M/s. Jana Priya Chitanya Housing Pvt. Ltd., D.No.43-9-38, II Floor, Railway New Colony, Visakhapatnam.2. 2. M/s. Jana Chaitanya Housing Pvt. Ltd., Rep. by its Chairman &...

Case Number: 6

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Date of Filing: 10-01-2013

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Date of Upload: 30-11--0001

Andhra Pradesh

Smt. Keelu Padmavaathi, W/o. Chandra Kumar, Hindu, aged 42 years, Residing at D.No.26-221, Sanjeevag V/S 1.M/s. Jana Priya Chitanya Housing Pvt. Ltd., D.No.43-9-38, II Floor, Railway New Colony, Visakhapatnam.

Railway  

Court Name: StateCommission

Appelant Advocate M/s.C.R. Vasantha Kumar

Respondant Advocate Mr. Reddy Venkata Ramana

RP No. 7 Of 2013(Arisen out of Order Dated 18/09/2012 in Case No. IA/132/2012 of District Visakhapatnam-I)1. 1.M/s. Jana Priya Chitanya Housing Pvt. Ltd., D.No.43-9-38, II Floor, Railway New Colony, Visakhapatnam.2. 2. M/s. Jana Chaitanya Housing Pvt. Ltd., Rep. by its Chairman &...

Case Number: 7

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Date of Filing: 10-01-2013

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Date of Upload: 30-11--0001

Andhra Pradesh

Smt. Keelu Padmavaathi, W/o. Chandra Kumar, Hindu, aged 42 years, Residing at D.No.26-221, Sanjeevag V/S 1.M/s. Jana Priya Chitanya Housing Pvt. Ltd., D.No.43-9-38, II Floor, Railway New Colony, Visakhapatnam.

Railway  

Court Name: StateCommission

Appelant Advocate M/s.C.R. Vasantha Kumar

Respondant Advocate Mr. Reddy Venkata Ramana

RP No. 8 Of 2013(Arisen out of Order Dated 18/09/2012 in Case No. IA/133/2012 of District Visakhapatnam-I)1. 1.M/s. Jana Priya Chitanya Housing Pvt. Ltd., D.No.43-9-38, II Floor, Railway New Colony, Visakhapatnam.2. 2. M/s. Jana Chaitanya Housing Pvt. Ltd., Rep. by its Chairman &...

Case Number: 8

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Date of Filing: 10-01-2013

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Date of Upload: 30-11--0001

Andhra Pradesh

Smt. Keelu Padmavaathi, W/o. Chandra Kumar, Hindu, aged 42 years, Residing at D.No.26-221, Sanjeevag V/S 1.M/s. Jana Priya Chitanya Housing Pvt. Ltd., D.No.43-9-38, II Floor, Railway New Colony, Visakhapatnam.

Railway  

Court Name: StateCommission

Appelant Advocate M/s.C.R. Vasantha Kumar

Respondant Advocate

RP No. 9 Of 2013(Arisen out of Order Dated 18/09/2012 in Case No. IA/143/2012 of District Visakhapatnam-I)1. 1.M/s. Jana Priya Chitanya Housing Pvt. Ltd., D.No.43-9-38, II Floor, Railway New Colony, Visakhapatnam.2. 2. M/s. Jana Chaitanya Housing Pvt. Ltd., Rep. by its Chairman &...

Case Number: 9

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Date of Filing: 10-01-2013

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.