Railway
Latest Judgments
Total 3718 Consumer Court Cases Against Railway.
Divisional Manager Centrail Railway V/S Shri Anil Balkrushna Deshpande
Court Name: Dhule
Appelant Advocate Shri M.G.Deole
Respondant Advocate M.S.Patil
DISTRICT CONSUMER FORUM DHULEComplaint Case No. CC/12/1231. Shri Anil Balkrushna DeshpandeR/o Gali No. 6 Deshpande Complex DhuleDhuleMaharashtra...........Complainant(s)Versus1. Divisional Manager Centrail RailwayChatrapati Shivaji Terminus, MumbaiMumbaiMaharashtra2. Station Mast...
Case Number: 12
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Date of Filing: 26-07-2012
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Date of Upload: 30-11--0001
DIVISIONAL RAILWAY MANAGER BHOPAL V/S RAMPURUSHOTTAM KASTUREY
Court Name: Bhopal
Appelant Advocate ADV
Respondant Advocate
Case Number: 9
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Date of Filing: 23-10-2009
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Date of Upload: 29-01-2021
INDIAN RAILWAY CATERING & TOURISM CORPORATION LTD. & 2 ORS. V/S VIJAY KUMAR DAS
Court Name: NCDRC
Appelant Advocate IN PERSON
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI MISCELLANEOUS APPLICATION NO. 796 OF 2012 IN RP/1855/20121. VIJAY KUMAR DAS...........Appellants(s)Versus1. INDIAN RAILWAY CATERING & TOURISM CORPORATION LTD. & 2 ORS............Respondent(s) BEFORE: HON'BLE MR. JUSTIC...
Case Number: 796
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Date of Filing: 19-10-2012
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Date of Upload: 06-05-2013
ALOK MUKHERJEE V/S GENERAL MANAGER, SOUTH EASTERN RAILWAY
Court Name: NCDRC
Appelant Advocate MRS. REKHA AGGARWAL
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3928 OF 2012(Against the Order dated 08/08/2012 in Appeal No. 86/2012 of the State Commission West Bengal)1. GENERAL MANAGER, SOUTH EASTERN RAILWAYSouth Eastern Railway 11 Garden Reach Road PS South Po...
Case Number: 3928
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Date of Filing: 15-10-2012
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Date of Upload: 29-04-2013
Station Master Ballarpur Railway Station V/S Shree Mulchand Rajbahdur Yadav
Court Name: Chandrapur
Appelant Advocate R R Verma
Respondant Advocate
Complaint Case No. CC/12/1061. Shree Mulchand Rajbahdur YadavAt-Majri Colari Tah-BhadravatiChandrapurMaharashtra...........Complainant(s)Versus1. Station Master Ballarpur Railway StationRailway Station BallarpurChandrapurMaharashtra............Opp.Party(s) BEFORE:HON'ABLE MR. SHR...
Case Number: 12
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Date of Filing: 04-07-2012
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Date of Upload: 30-11--0001
1. The Territorial Manager V/S J. Ramachandra, S/o. Ganganna, Aged about 33 years, RPF Constable, Yerraguntla Railway Station
Court Name: StateCommission
Appelant Advocate M/s. Manjunath Allur
Respondant Advocate Mr. Thoom Srinivas for R1
First Appeal No. FA/1081/2011(Arisen out of Order Dated 08/09/2011 in Case No. IA No. 75/20011 of District Cuddapah)1. J. Ramachandra, S/o. Ganganna, Aged about 33 years, RPF Constable, Yerraguntla Railway StationR/o. D.No. 3/83, Sreeramulupeta, Yerraguntla, Y.S.R (KADAPA) Distri...
Case Number: 1081
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Date of Filing: 28-11-2011
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Date of Upload: 30-11--0001
1. M/s.Janachaitanya Housing Ltd., Rep. by its branch Manager, Branch III, Railway New Clony Near Sr V/S Mamidi Gavarayya, s/o. late Sanyasi, Aged 61 Years, formerly Employee of Naval Dockyard, Visakhapatnam, Residing at Door No.3-34, S.C.Colony, Near baji Junction, Gopalapatnam, Visakhapatnam.
Court Name: StateCommission
Appelant Advocate M/s.C.N.S.P. Krishna Rao
Respondant Advocate M/s M. Srinivasa Swarup
FA No: 59 Of 2013(Arisen out of Order Dated 22/08/2011 in Case No. CC/285/2010 of District Visakhapatnam-I)1. Mamidi Gavarayya, s/o. late Sanyasi, Aged 61 Years, formerly Employee of Naval Dockyard, Visakhapatnam, Residing at Door No.3-34, S.C.Colony, Near baji Junction, Gopalapa...
Case Number: 59
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Date of Filing: 03-10-2012
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Date of Upload: 30-11--0001
Case Number: 24
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Date of Filing: 20-01-2009
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Date of Upload: 03-05-2016
DIVISIONAL RAILWAY MANAGER V/S VIJAYKUMAR AGARWAL
Court Name: Ahmedabad Addl
Appelant Advocate P P LAKHANI
Respondant Advocate
Case Number: 11
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Date of Filing: 28-12-2011
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Date of Upload: 16-01-2020
HARIDASAN V/S THE DIVISIONAL COMMERCIAL MANAGER, SOUTHERN RAILWAY PALAKKAD
Court Name: StateCommission
Appelant Advocate S RENGANATHAN
Respondant Advocate
Kerala State Consumer Disputes Redressal CommissionVazhuthacaud,ThiruvananthapuramFirst Appeal No. A/13/254(Arisen out of Order Dated 29/01/2013 in Case No. 146/2012 of District Kannur)1. THE DIVISIONAL COMMERCIAL MANAGER, SOUTHERN RAILWAY PALAKKADPALAKKAD...........Appellant(s)V...
Case Number: 13
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Date of Filing: 03-04-2013
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Date of Upload: 30-11--0001
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.