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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Circuit Bench Nagpur

Shri Mukund Malharao Sule V/S General Manager office Public Grevence Cell Railway Mumbai

Railway  

Court Name: StateCommission

Appelant Advocate Adv Lambat

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRACIRCUIT BENCH AT NAGPUR5 TH FLOOR, ADMINISTRATIVE BUILDING NO. 1CIVIL LINES, NAGPUR-440 001First Appeal No. A/11/317(Arisen out of Order Dated 24/03/2011 in Case No. cc/10/93 of District Wardha)1. General Manager office Pub...

Case Number: 11

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Date of Filing: 12-07-2011

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Date of Upload: 30-11--0001

Madhya Pradesh

Railway V/S Madhulika

Railway  

Court Name: East Nimar

Appelant Advocate

Respondant Advocate

Case Number: 195

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Date of Filing: 07-12-2012

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Date of Upload: 22-04-2016

Madhya Pradesh

PRABHANDEK PASCHM MADYA RAILWAY V/S PREYANK GARG

Railway  

Court Name: Narsimhapur

Appelant Advocate

Respondant Advocate

Case Number: 13

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Date of Filing: 31-07-2013

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Date of Upload: 15-03-2016

Madhya Pradesh

SMT. SUBHA TIWARI V/S PASCHIM MADHYA RAILWAY AND ONE ANOTHER

Railway  

Court Name: StateCommission

Appelant Advocate SH RAJEEV AJIN

Respondant Advocate

Case Number: 8

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Date of Filing: 16-04-2008

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Date of Upload: 05-07-2016

Kerala

THE GENERAL MANAGER,SOUTHERN RAILWAY V/S CH KUNHIRAMAN

Railway  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/08/1151. CH KUNHIRAMANSREE MANDIR,MEPPAYIL PO,VADAKARA VIA,KOZHIKODE,673109KOZHIKODEKerala...........Complainant(s)Versus1. THE GENERAL MANAGER,SOUTHERN RAILWAYPARK TOWN,CHENNAI,600003CHENNAITAMIL NADU2. THE CHIEF MEDICAL DIRECTORSOUTHERN RAILWAY,MMC 4TH FLO...

Case Number: 8

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Date of Filing: 30-04-2008

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Date of Upload: 30-11--0001

Madhya Pradesh

UTTAR MADHIYA RAILWAY V/S SHYAM SUNDAR GOYAL

Railway  

Court Name: Morena

Appelant Advocate

Respondant Advocate

Case Number: 133

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Date of Filing: 27-04-2013

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Date of Upload: 27-11-2015

West Bengal

Dilip Kumar Jain V/S The Chief Commercial Manager,South Eastern Railway

Railway  

Court Name: StateCommission

Appelant Advocate Md. Kalam

Respondant Advocate Mr. Barun Prasad

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGALBHABANI BHAWAN (Gr. Floor),31, Belvedere Road, Kolkata - 700027FA No: 561 Of 2013(Arisen out of Order Dated 29/08/2012 in Case No. CC/250/2010 of District Kolkata-I)1. The Chief Commercial Manager,South Eastern Railway14, Str...

Case Number: 561

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Date of Filing: 23-05-2013

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Date of Upload: 30-11--0001

Madhya Pradesh

RAILWAY V/S RAJU VENKET

Railway  

Court Name: Jabalpur

Appelant Advocate

Respondant Advocate

Case Number: 11

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Date of Filing: 24-11-2011

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Date of Upload: 14-03-2016

NCDRC

VIJAY KUMAR SINHA V/S DIVISIONAL RAILWAY MANAGER

Railway  

Court Name: NCDRC

Appelant Advocate MR. PARMINDER SINGH GOINDI

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1736 OF 2013(Against the Order dated 22/01/2013 in Appeal No. 1657/2009 of the State Commission Uttar Pradesh)1. DIVISIONAL RAILWAY MANAGER(THROUGH SENIOR DIVISIONAL COMMERCIAL MANAGER,) DRM OFFICE,NOR...

Case Number: 1736

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Date of Filing: 25-04-2013

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Date of Upload: 29-08-2013

Kerala

Divisional Commercial Manager,Central Railway V/S Balachandran

Railway  

Court Name: Alappuzha

Appelant Advocate

Respondant Advocate

IN THE CONSUMER DISPUTES REDRESSAL FORUM, ALAPPUZHAComplaint Case No. CC/63/20131. BalachandranNaluthengunkal House,Pathirappally.P.O,Alappuzha-688521,Working as Daftary,Sr.DSC Office,R.P.F,West Railway,Mumbai Central-400008...........Complainant(s)Versus1. Divisional Commercial ...

Case Number: 63

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Date of Filing: 05-02-2013

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.