Case Number: 15
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Date of Filing: 10-01-2012
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Date of Upload: 20-06-2016
Court Name: Kolkata-II(Central)
Appelant Advocate
Respondant Advocate
cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.Complaint Case No. CC/36/2010 1. GOUTAM SINHA197, RAJ DANGA MAIN ROAD, BLOCK-EC-101, KOLKATA-700107. ...........Appellant(s)Versus.1. GENERAL MANAGER, SOUTH EASTERN RAILWAY & OTHERS11, GARDEN REACH ROAD, KOLKATA-700043. ...
Case Number: 36
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Date of Filing: 12-02-2010
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Date of Upload: 30-11--0001
Court Name: DCF, South Mumbai
Appelant Advocate
Respondant Advocate
EA No 22 Of 20121. Consumers Welfare Association402, B-wing,Ashoka Complex, Justice Rande Road, Dadar,MUMBAIMAHARASHTRA...........Appellant(s)Versus1. Chief Commercial Manager Western RailwayWestern Railway Headquarters office, Churchgate,MUMBAIMAHARASHTRA...........Respondent(s)...
Case Number: 22
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Date of Filing: 13-04-2012
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Date of Upload: 30-11--0001
Court Name: NCDRC
Appelant Advocate IN PERSON
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1855 OF 2012(Against the Order dated 26/03/2012 in Appeal No. 108/2012 of the State Commission Chhattisgarh)1. VIJAY KUMAR DASJanta Quatrer No- 78 Sector - 2 Shankar NagarRaipurC.G...........Petitioner...
Case Number: 1855
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Date of Filing: 07-05-2012
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Date of Upload: 18-09-2013
Court Name: NCDRC
Appelant Advocate MR. SHAIKH ABDUS SATTAR
Respondant Advocate MR. VINOD KUMAR & MR. RAJEEV KUMAR
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI MISCELLANEOUS APPLICATION NO. 439 OF 2013 IN FA/436/20071. CHAIRMAN RAILWAY BOARD& ORS............Appellants(s)Versus1. SWAGAT KUMAR MOHANTY ...........Respondent(s) BEFORE: HON'BLE MRS. VINEETA RAI, PRESIDING MEMBERHO...
Case Number: 439
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Date of Filing: 22-07-2013
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Date of Upload: 11-09-2013
Court Name: NCDRC
Appelant Advocate DR. MEERA SAXENA
Respondant Advocate DR. UDAY VEER SINGH
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI MISCELLANEOUS APPLICATION NO. 523 OF 2013 IN RP/3923/20111. KUMARI KUSUM SAXENA...........Appellants(s)Versus1. SENIOR SUPERINTENDENT OF RAILWAY MAIL SERVICE & ORS............Respondent(s) BEFORE: HON'BLE MRS. VINEETA ...
Case Number: 523
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Date of Filing: 27-08-2013
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Date of Upload: 11-09-2013
Court Name: NCDRC
Appelant Advocate MR. SUMEET LALL
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 4866 OF 2012(Against the Order dated 18/06/2012 in Appeal No. 385/2005 of the State Commission Maharastra)1. SOU. ANAGHA PRASANNA WALIMBE560/1 South Sadar Bazar.SOLAPUR - 413003MAHARASTRA...........Pet...
Case Number: 4866
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Date of Filing: 20-12-2012
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Date of Upload: 09-09-2013
Case Number: 197
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Date of Filing: 12-04-2013
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Date of Upload: 16-03-2016
Court Name: NCDRC
Appelant Advocate MRS. REKHA AGGARWAL
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2718 OF 2013(Against the Order dated 06/02/2013 in Appeal No. 3245/2003 of the State Commission Uttar Pradesh) WITH IA/4620/20131. DIVISIONAL RAILWAY MANAGER.,& 2 ORS.JHANSI RAILWAY MANDAL, JHANSIU.P2...
Case Number: 2718
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Date of Filing: 22-07-2013
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Date of Upload: 05-09-2013
Court Name: Rewa
Appelant Advocate DHARMENDRA SONI
Respondant Advocate AMIRULLA KHAN
Case Number: 336
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Date of Filing: 22-08-2013
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Date of Upload: 18-05-2016
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Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.