Railway
Latest Judgments
Total 3718 Consumer Court Cases Against Railway.
PANKAJ GUPTA & 5 ORS. V/S DIVISIONAL MANAGER, NORTH CENTRAL RAILWAY & 2 ORS.
Court Name: NCDRC
Appelant Advocate MR. RAJIV SHANKAR DVIVEDI
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2759 OF 2013(Against the Order dated 01/12/2010 in Appeal No. 476/2009 of the State Commission Rajasthan) WITH IA/4724/2013,IA/4725/20131. DIVISIONAL MANAGER, NORTH CENTRAL RAILWAY & 2 ORS.-JHANSIU.P2...
Case Number: 2759
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Date of Filing: 25-07-2013
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Date of Upload: 14-08-2013
STATION MASTER SHREE WESTERN RAILWAY SURENDRANAGAR JUNCTION SURENDRANAGAR , DIVISIONAL COMMERCIAL MA V/S HITESHBHAI MUKUNDRAY GANATRA
Court Name: Surendranagar
Appelant Advocate K. B. ZALA
Respondant Advocate
Case Number: 13
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Date of Filing: 05-08-2013
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Date of Upload: 18-09-2020
T.S. BABULAL V/S SENIOR COMMERCIAL MANAGER, SOUTHERN RAILWAY & 3 ORS.
Court Name: NCDRC
Appelant Advocate MR. APURB LAL & KUMARI ALKA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2636 OF 2013(Against the Order dated 30/12/2011 in Appeal No. 487/2011 of the State Commission Kerala) WITH IA/4469/2013,IA/4470/20131. SENIOR COMMERCIAL MANAGER, SOUTHERN RAILWAY & 3 ORS.SOUTHERN RAI...
Case Number: 2636
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Date of Filing: 16-07-2013
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Date of Upload: 06-08-2013
DIVISIONAL RAILWAY MANGER, COMMERCIAL, AHMEDABAD AND MUMBAI. V/S JASWANTSINGH JUMANSINGH MEHTA
Court Name: Ahmedabad City
Appelant Advocate R U NAHAR
Respondant Advocate H.B.SHAH
Case Number: 11
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Date of Filing: 13-08-2011
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Date of Upload: 04-12-2021
MANAK CHAND BORAR V/S STATION SUPERINTENDED NORTHERN RAILWAY & ORS
Court Name: NCDRC
Appelant Advocate MR. RAJESHWAR SINGH
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2254 OF 2008(Against the Order dated 11/07/2007 in Appeal No. 6/2001 of the State Commission Rajasthan)1. STATION SUPERINTENDED NORTHERN RAILWAY & ORS Northern RailwaySriganganagarRajasthan2. CHIEF COM...
Case Number: 2254
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Date of Filing: 23-05-2008
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Date of Upload: 29-07-2013
KARNATAKA BANK LTD. & ANR. V/S GENERAL MANAGER, SOUTH WEST RAILWAY & ORS.
Court Name: NCDRC
Appelant Advocate MR. RAJESHWAR SINGH
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3596 OF 2011(Against the Order dated 03/03/2011 in Appeal No. 3434/2010 of the State Commission Karnataka)1. GENERAL MANAGER, SOUTH WEST RAILWAY & ORS.South Western Railway, Club Road, keshwapurHubliKa...
Case Number: 3596
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Date of Filing: 02-11-2011
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Date of Upload: 26-07-2013
POST OFFICE, RAILWAY STATION V/S AJAYPAL
Court Name: NCDRC
Appelant Advocate IN PERSON
Respondant Advocate MR. NAMIT KUMAR
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 433 OF 2013(Against the Order dated 22/10/2012 in Appeal No. 1026/2012 of the State Commission Haryana)1. AJAYPALR/O VILLAGE BADHWANA ,TEHSIL CHARKHI DADRIBHIWANIHARYANA...........Petitioner(s)Versus1....
Case Number: 433
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Date of Filing: 04-02-2013
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Date of Upload: 22-07-2013
The Chief Commercial Manager, South Eastern Railway V/S Subrata Pal
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum,Unit-I, Kolkatahttp://confonet.nic.inComplaint Case No. CC/12/1231. Subrata Pal233, G.T. Road, Sermpore, Hooghly.HooghlyWB...........Complainant(s)Versus1. The Chief Commercial Manager, South Eastern Railway11, Garden Reach, Kolkata-700043.Kolkat...
Case Number: 12
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Date of Filing: 04-04-2012
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Date of Upload: 30-11--0001
WESTERN CENTRAL RAILWAY V/S NITIN JAIN
Court Name: Jabalpur
Appelant Advocate Rajrndar Gupta
Respondant Advocate Nirupma Shukla
Case Number: 9
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Date of Filing: 22-07-2009
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Date of Upload: 14-03-2016
Case Number: 11
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Date of Filing: 06-04-2011
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Date of Upload: 14-03-2016
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.