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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Maharashtra

Sou Anagha Prasanna Walimbe V/S Divisional Railway Manager, Central Railway

Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIFirst Appeal No. RBT/FA/13/276InFirst Appeal No. A/05/3851. Divisional Railway Manager, Central Railway Solapur SolapurMaharashtra ...........Appellant(s)Versus1. Sou Anagha Prasanna WalimbeThroug...

Case Number: 0

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Date of Filing: 07-10-2013

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Date of Upload: 30-11--0001

Chandigarh

Poonam Garg V/S Indian Railway Welfare Organisation (IRWO)

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Sh. Lakhinder Bir Singh Adv.

Respondant Advocate

Miscellaneous Application No. MA/120/20131. Indian Railway Welfare Organisation (IRWO)Chd. BEFORE:HON'BLE MR. JUSTICE SHAM SUNDER PRESIDENTHON'ABLE MR. DEV RAJ MEMBER PRESENT: ORDERAs per office report no stay order or any other order has been received form the Hon'ble National ...

Case Number: 120

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Date of Filing: 13-11-2013

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Date of Upload: 30-11--0001

Gujarat

WESTERN RAILWAY V/S NALIN M THANKI

Railway  

Court Name: Junagadh

Appelant Advocate MAHENDRA VADIYA

Respondant Advocate S B JETHVA

Case Number: 11

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Date of Filing: 03-01-2011

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Date of Upload: 09-09-2020

Madhya Pradesh

CENTRAL RAILWAY V/S KU SHEELA KOTHARI

Railway  

Court Name: Bhopal

Appelant Advocate ADV

Respondant Advocate

Case Number: 9

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Date of Filing: 15-12-2009

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Date of Upload: 05-10-2021

Chandigarh

Indian Railway Welfare Organization V/S Sh. Jit Singh Sandhu

Railway   Indian Railway  

Court Name: DF-II

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/152/20131. Sh. Jit Singh SandhuS/o Late Sh. Hazara Singh, r/o H.No. 58/2, Anand Vihar, Nandera Road, P.O. Kuldeep Nagar, Ambala Cantt. (haryana) BEFORE:HON'BLE MR. RAJAN DEWAN PRESIDENT MRS. MADHU MUTNEJA MEMBER MR. JASWINDER SINGH SIDHU MEMBER PRESENT: ORD...

Case Number: 152

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Date of Filing: 05-04-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare Organization V/S Anoop Kumar

Railway   Indian Railway  

Court Name: DF-II

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/153/20131. Anoop KumarS/o Sh. Jagdish Ram, H.No. 1060, Mohalla Miran Malli, Derabassi Distt. Mohali BEFORE:HON'BLE MR. RAJAN DEWAN PRESIDENT MRS. MADHU MUTNEJA MEMBER MR. JASWINDER SINGH SIDHU MEMBER PRESENT: ORDERDISTRICT CONSUMER DISPUTES REDRESSAL FORUM-...

Case Number: 153

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Date of Filing: 05-04-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare Organization V/S Vijay Duggal

Railway   Indian Railway  

Court Name: DF-II

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/154/20131. Vijay Duggals/o late Sh. Mulkh Raj Duggal, r/o H.No. 17-B, Shashtri Colony, Ambala Cantt Haryana BEFORE:HON'BLE MR. RAJAN DEWAN PRESIDENT MRS. MADHU MUTNEJA MEMBER MR. JASWINDER SINGH SIDHU MEMBER PRESENT: ORDERDISTRICT CONSUMER DISPUTES REDRESSA...

Case Number: 154

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Date of Filing: 05-04-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare Organization V/S Puneet Narang

Railway   Indian Railway  

Court Name: DF-II

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/155/20131. Puneet Narangs/o Arjun Lal Narang, r/o H.No. 250, Sector 18, Panchkula BEFORE:HON'BLE MR. RAJAN DEWAN PRESIDENT MRS. MADHU MUTNEJA MEMBER MR. JASWINDER SINGH SIDHU MEMBER PRESENT: ORDERDISTRICT CONSUMER DISPUTES REDRESSAL FORUM-IIU.T. CHANDIGARH(...

Case Number: 155

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Date of Filing: 05-04-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare Organization V/S Anil Kumar

Railway   Indian Railway  

Court Name: DF-II

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/156/20131. Anil Kumars/o Geeta Ram, H.No. T-53-C Type III, Old Railway Colony, Ambala Cant Haryana BEFORE:HON'BLE MR. RAJAN DEWAN PRESIDENT MRS. MADHU MUTNEJA MEMBER MR. JASWINDER SINGH SIDHU MEMBER PRESENT: ORDERDISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I...

Case Number: 156

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Date of Filing: 05-04-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare Organization V/S Sh. Subhash Chand Hooda

Railway   Indian Railway  

Court Name: DF-II

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/161/20131. Sh. Subhash Chand Hoodas/o Sh. Hukam Singh Hooda, r/o H.No. 48, Sector 16, Panchkula BEFORE:HON'BLE MR. RAJAN DEWAN PRESIDENT MRS. MADHU MUTNEJA MEMBER MR. JASWINDER SINGH SIDHU MEMBER PRESENT: ORDERDISTRICT CONSUMER DISPUTES REDRESSAL FORUM-IIU....

Case Number: 161

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Date of Filing: 10-04-2013

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.