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Railway

Latest Judgments

Total 3718 Consumer Court Cases Against Railway.

Chandigarh

Indian Railway Welfare Organization V/S Nashib Singh

Railway  

Court Name: DF-II

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/151/20131. Nashib Singhs/o Rajpal Singh H.No. 443, VPO Mauli Jagran UT Chandigarh BEFORE:HON'BLE MR. RAJAN DEWAN PRESIDENT MRS. MADHU MUTNEJA MEMBER MR. JASWINDER SINGH SIDHU MEMBER PRESENT: ORDERDISTRICT CONSUMER DISPUTES REDRESSAL FORUM-IIU.T. CHANDIGARHC...

Case Number: 151

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Date of Filing: 05-04-2013

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Date of Upload: 30-11--0001

Karnataka

THe Assisstant Railway Station Master V/S Vani Santosh Nagamoti

Railway  

Court Name: Bijapur

Appelant Advocate P S Vastrad

Respondant Advocate

Case Number: 89

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Date of Filing: 21-09-2013

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Date of Upload: 09-06-2021

NCDRC

HARIDASAN V/S DIVISIONAL COMMERCIAL MANAGER SOUTHREN RAILWAY

Railway  

Court Name: NCDRC

Appelant Advocate MR. RAJESHWAR SINGH

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3510 OF 2013(Against the Order dated 25/04/2013 in Appeal No. 254/2013 of the State Commission Kerala) WITH IA/6244/2013,IA/6245/20131. DIVISIONAL COMMERCIAL MANAGER SOUTHREN RAILWAYSOUTHERN RAILWAY ,...

Case Number: 3510

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Date of Filing: 01-10-2013

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Date of Upload: 25-10-2013

Madhya Pradesh

RAILWAY PRABANDHAK V/S HARISH CHANDRA GUPTA

Railway  

Court Name: Bhopal

Appelant Advocate SELF

Respondant Advocate

Case Number: 10

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Date of Filing: 21-10-2010

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Date of Upload: 30-07-2021

Gujarat

Case Number: 13

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Date of Filing: 12-09-2013

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Date of Upload: 14-09-2020

Andhra Pradesh

1. The Branch Manager, Sahara India Commercial Corporation Ltd., Branch Office Tekkali Town, Srikaku V/S Sakalabhaktula Lalitha Kumari, W/o. Late Govinda Rao, Hindu, Aged 37 Years, Residing at Railway Station Road, Tekkali Town, Srikakulam District.

Sahara India   Sahara India   Railway  

Court Name: StateCommission

Appelant Advocate M/s.K.V. Subrahmanya Narusu

Respondant Advocate Mr. M. Hari Babu ? R1 to R3

RP No. 61 Of 2013(Arisen out of Order Dated 18/04/2013 in Case No. CC/54/2013 of District Srikakulam)1. Sakalabhaktula Lalitha Kumari, W/o. Late Govinda Rao, Hindu, Aged 37 Years, Residing at Railway Station Road, Tekkali Town, Srikakulam District............Appellant(s)Versus1. ...

Case Number: 61

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Date of Filing: 23-07-2013

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Date of Upload: 30-11--0001

NCDRC

BAL KRISHAN (DECEASED) THROUGH LRS. V/S MEDICAL SUPERINTENDENT, NORTH RAILWAY HOSPITAL & ANR.

Hospital   Medical   Railway  

Court Name: NCDRC

Appelant Advocate MS. REKHA AGGARWAL

Respondant Advocate MR. VIMAL KUMAR GUPTA

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 875 OF 2013(Against the Order dated 20/09/2012 in Appeal No. 1464/2011 of the State Commission Haryana) WITH IA/1573/2013,IA/1574/20131. MEDICAL SUPERINTENDENT, NORTH RAILWAY HOSPITAL & ANR.JAGADHARY ...

Case Number: 875

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Date of Filing: 05-03-2013

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Date of Upload: 07-10-2013

Uttar Pradesh

Vinod Kumar Rai V/S N E Railway

Railway  

Court Name: StateCommission

Appelant Advocate M H Khan

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2013/2199(Arisen out of Order Dated in Case No. of District State Commission)1. N E Railway a BEFORE:HON'ABLE MR. JUSTICE Virendra Singh PRESIDENT...

Case Number: 2013

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Date of Filing: 26-09-2013

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Date of Upload: 30-11--0001

NCDRC

CHAIRMAN, RAILWAY BOARD, RAIL BHAWAN V/S DHARM PRAKASH VERMA

Railway  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2309 OF 2013(Against the Order dated 08/05/2013 in Appeal No. 215/2009 of the State Commission Uttaranchal)1. DHARM PRAKASH VERMAS/O LATE S.N VERMA, R/O 304 DOOR ROYAL APTS ASHWINI ENCLAVE, SHIMLA BYPA...

Case Number: 2309

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Date of Filing: 07-06-2013

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Date of Upload: 25-09-2013

Madhya Pradesh

Bhartiya Railway V/S Anil Kumar Prajapati

Railway  

Court Name: Ujjain

Appelant Advocate

Respondant Advocate

Case Number: 15

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Date of Filing: 10-01-2012

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Date of Upload: 20-06-2016

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.