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Railway

Latest Judgments

Total 3748 Consumer Court Cases Against Railway.

Haryana

Railway V/S Kunal Bansal

Railway  

Court Name: Bhiwani

Appelant Advocate Mangal Chand

Respondant Advocate

EA No.32 of 2023Kunal Vs. Hishiyar Singh etc.Present: Sh. Suraj Chand Aggarwal, Adv. for DH. Sh. Kapil Sharma, Adv. for JDs. The case is already fixed for 30.01.2024. File taken up today on an application moved by DH. The counsel for Decree holder has got recorded his statement t...

Case Number: 32

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Date of Filing: 04-12-2023

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Date of Upload: 13-12-2023

Madhya Pradesh

Railway Bored Of India & Other V/S Chandarshekar Sahu

Railway  

Court Name: Jabalpur

Appelant Advocate Pradeep

Respondant Advocate

Case Number: 283

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Date of Filing: 02-06-2016

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Date of Upload: 05-12-2023

Uttar Pradesh

UNION OF INDIA TH-GENERAL MANAGER NE RAILWAY V/S BRIJESH KUMAR PANDEY

Union Of India   Railway  

Court Name: Gorakhpur

Appelant Advocate ASHOK KUMAR SRIVASTAV

Respondant Advocate

Case Number: 376

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Date of Filing: 30-11-2021

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Date of Upload: 02-12-2023

Circuit Bench Siliguri

ARINDAM GOSWAMI V/S THE DIVISIONAL RAILWAY MANAGER, SEALDAH & ANOTHER

Railway  

Court Name: StateCommission

Appelant Advocate DIPANKAR SEN

Respondant Advocate

SILIGURI CIRCUIT BENCHofWEST BENGAL STATE CONSUMER DISPUTES REDRESSAL COMMISSION2nd MILE, SEVOKE ROAD, SILIGURIJALPAIGURI - 734001First Appeal No. A/46/2023( Date of Filing : 24 Apr 2023 )(Arisen out of Order Dated 23/03/2023 in Case No. CC/26/2022 of District Alipurduar)1. THE D...

Case Number: 46

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Date of Filing: 24-04-2023

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Date of Upload: 30-11-2023

Madhya Pradesh

MANAGER RAILWAY STATION GWALIOR V/S SANJAY GUPTA

Railway  

Court Name: Gwalior

Appelant Advocate SHRAVAN KUMAR SHARMA

Respondant Advocate dinesh savita

Case Number: 604

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Date of Filing: 14-06-2022

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Date of Upload: 01-12-2023

Gujarat

Western Railway V/S Rajib Dhar

Railway  

Court Name: Jamnagar

Appelant Advocate

Respondant Advocate Hemendra D Mehta

Case Number: 45

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Date of Filing: 23-02-2023

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Date of Upload: 01-12-2023

Maharashtra

MANAGER PRAMUKH WANIJYA CENTRAL RAILWAY V/S DEVICHAND JAYRAM RATHOD

Railway  

Court Name: Thane

Appelant Advocate

Respondant Advocate

ठाणे जिल्हा ग्राहक तक्रार निवारण आयोगरुम नं.214, दुसरा मजला, जिल्हाधिकारी कार्यालय इमारत, ठाणे-400 601 Complaint Case No. CC/619/2...

Case Number: 619

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Date of Filing: 17-11-2022

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Date of Upload: 18-12-2023

Madhya Pradesh

Railway board New Delhi V/S Arvind shrivastav

Railway  

Court Name: Jabalpur

Appelant Advocate S.Johar

Respondant Advocate gulab suhane

Case Number: 667

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Date of Filing: 18-11-2015

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Date of Upload: 29-11-2023

Chhattisgarh

DIVISIONAL MANAGER, SOUTH EAST CENTRAL RAILWAY V/S DR. MAHENDRA NATH NAUGRAIYA

Railway  

Court Name: StateCommission

Appelant Advocate Present In Person

Respondant Advocate

Case Number: 23

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Date of Filing: 06-10-2023

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Date of Upload: 01-12-2023

Circuit Bench Jodhpur

Railway Station, Station Superintendent V/S Omkar Narayan Singh

Railway  

Court Name: StateCommission

Appelant Advocate Rajesh Prajapati

Respondant Advocate 1-3 MADUSUDAN VYAS

Case Number: 40

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Date of Filing: 04-05-2018

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Date of Upload: 22-11-2023

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.