Railway
Latest Judgments
Total 3749 Consumer Court Cases Against Railway.
Konkan Railway Corporation V/S Shri Suresh Anant Kamat
Court Name: South Goa
Appelant Advocate
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,SOUTH GOAMARGAO-GOAComplaint Case No. CC/13/291. Shri Suresh Anant KamatBehind Police Station, Near Shipyard Club, Chicalim Goa...........Complainant(s)Versus1. Konkan Railway CorporationBelapurbhavan, Post Box No.9, Sector II...
Case Number: 13
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Date of Filing: 14-06-2013
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Date of Upload: 30-11--0001
INDIAN RAILWAY V/S SMT.SADHANA JAIN
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
Case Number: 10
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Date of Filing: 14-10-2010
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Date of Upload: 29-09-2016
GENERAL MANAGER, NORTHERN RAILWAY BARODA HOUSE V/S UPENDRA DUTT SHARMA
Court Name: NCDRC
Appelant Advocate MR. ANURAG TOMAR
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI MISCELLANEOUS APPLICATION NO. 74 OF 2014 IN RP/2454/20131. UPENDRA DUTT SHARMA...........Appellants(s)Versus1. GENERAL MANAGER, NORTHERN RAILWAY BARODA HOUSE...........Respondent(s) BEFORE: HON'BLE MR. JUSTICE D.K. JAI...
Case Number: 74
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Date of Filing: 03-02-2014
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Date of Upload: 17-02-2014
Rajendra Parashar and others V/S Union Of India through east coast Railway
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
Case Number: 12
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Date of Filing: 20-06-2012
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Date of Upload: 27-09-2016
P.J.KURIEN V/S THE DIVISIONAL COMMERCIAL MANAGER,SOUTHERN RAILWAY
Court Name: StateCommission
Appelant Advocate S.RENGANATHAN
Respondant Advocate
Kerala State Consumer Disputes Redressal CommissionVazhuthacaud,ThiruvananthapuramFirst Appeal No. A/12/781(Arisen out of Order Dated 22/06/2012 in Case No. Complaint Case No. CC/12/74 of District Alappuzha)1. THE DIVISIONAL COMMERCIAL MANAGER,SOUTHERN RAILWAYTHYCADTRIVANDRUMKERA...
Case Number: 12
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Date of Filing: 06-10-2012
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Date of Upload: 30-11--0001
GENERAL MANAGER,NORTHERN RAILWAY & OTHERS.N V/S PRASANTA KUMAR GANGULY
Court Name: Kolkata-II(Central)
Appelant Advocate
Respondant Advocate
cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.Complaint Case No. CC/341/2012 1. PRASANTA KUMAR GANGULY14,RAMCHAND MUKHERJEE LANE,KOLKATA-700036. ...........Appellant(s)Versus.1. GENERAL MANAGER,NORTHERN RAILWAY & OTHERS.NBARODA HOUSE,NEW DELHI-110001. ...........Res...
Case Number: 341
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Date of Filing: 26-11-2012
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Date of Upload: 30-11--0001
Gernal Manager (Operation) Indian Railway Catring & Turism Cop. Ltd. V/S Mr. Vishal Govil
Court Name: Bhopal
Appelant Advocate
Respondant Advocate
Case Number: 11
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Date of Filing: 06-04-2011
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Date of Upload: 10-09-2020
Case Number: 601
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Date of Filing: 12-06-2009
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Date of Upload: 27-08-2022
Division Railway Manager V/S Mr. Anjul Kumar Pandey
Court Name: Bhopal
Appelant Advocate
Respondant Advocate
Case Number: 11
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Date of Filing: 26-05-2011
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Date of Upload: 09-09-2020
Case Number: 13
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Date of Filing: 10-04-2013
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Date of Upload: 10-09-2020
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.