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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Kerala

The Manager, Electro Link, Near Railway Gate, Bappankade, V/S M.P. Saidalavi, Marapatta House,Puthoorvayal Post,

Railway  

Court Name: Wayanad

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/32/20131. M.P. Saidalavi, Marapatta House,Puthoorvayal Post, KalpettaWayanadKerala............Complainant(s)Versus1. The Manager, Electro Link, Near Railway Gate, Bappankade, Koyilandy,Kozhikode,Kerala.2. The SecretaryAgro-Horty Society,Near Anandaveera Thea...

Case Number: 32

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Date of Filing: 15-02-2013

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Date of Upload: 30-11--0001

NCDRC

INDIAN RAILWAY WELFARE ORGANIZATION & 2 ORS. V/S ANIL KUMAR

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate MR. SURENDER SINGH

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1428 OF 2014(Against the Order dated 11/12/2013 in Appeal No. 526/2013 of the State Commission Chandigarh)1. ANIL KUMARS/O SH.GEETA RAM, H.NO-T-53-C TYPE-III, OLD RAILWAY COLONY, AMBALA CANTTHARYANA......

Case Number: 1428

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Date of Filing: 14-03-2014

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Date of Upload: 15-04-2014

NCDRC

KARNATAKA BANK LTD. & ANR. V/S GENERAL MANAGER, SOUTH WEST RAILWAY & ORS.

Karnataka Bank   Railway  

Court Name: NCDRC

Appelant Advocate MR. RAJESHWAR SINGH

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI MISCELLANEOUS APPLICATION NO. 498 OF 2013 IN RP/3596/20111. GENERAL MANAGER, SOUTH WEST RAILWAY & ORS............Appellants(s)Versus1. KARNATAKA BANK LTD. & ANR............Respondent(s) BEFORE:&nbspHON'BLE MR. JUSTICE V.B....

Case Number: 498

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Date of Filing: 13-08-2013

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Date of Upload: 01-04-2014

West Bengal

EASTERN RAILWAY & ANOTHER. V/S CHITTARANJAN PRAMANICK

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate Raksit Ghosh

Respondant Advocate Ld. Advocate

cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.Complaint Case No. CC/150/2013 1. CHITTARANJAN PRAMANICKVIVEKANANDA PALLY,BOLPUR,P.O-BOLPUR,DIST-BIRBHUM,PIN-731204. ...........Appellant(s)Versus.1. EASTERN RAILWAY & ANOTHER. FAIRLIE PLACE,KOLKATA-700001. ...........Re...

Case Number: 150

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Date of Filing: 20-05-2013

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Date of Upload: 30-11--0001

West Bengal

1) The General Manager, Eastern Railway V/S Smt. Dipa Das

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate Kakali Mukherjee

Respondant Advocate P. Prasad

cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.CC NO. 285 Of 2013 1. Smt. Dipa DasTithiparna Apartment, IF-2, Bara BaazarMain Road, Chandan Nagar, Dist. Hooghly, PIN-712136.HooghlyWesty Bengal ...........Appellant(s)Versus.1. 1) The General Manager, Eastern RailwayFa...

Case Number: 285

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Date of Filing: 06-09-2013

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Date of Upload: 30-11--0001

Madhya Pradesh

WEST CENTRAL RAILWAY V/S SMT.PARVATI BAI

Railway  

Court Name: Katni

Appelant Advocate ..

Respondant Advocate ..

Case Number: 43

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Date of Filing: 16-09-2013

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Date of Upload: 18-04-2016

Gujarat

REKHABEN (INQUARY COM REGERVATION CLEARK) / CHRI / DCM WESTERN RAILWAY V/S ANSHARI NASHREENVANO M USHUF

Railway  

Court Name: Ahmedabad City

Appelant Advocate M S MALEK

Respondant Advocate

Case Number: 14

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Date of Filing: 14-03-2014

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Date of Upload: 25-04-2022

West Bengal

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED. & OTHERS. V/S SRI MANABENDRA SAHA ROY

Railway   Indian Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate MOUSUMI CHAKRABORTY

Respondant Advocate Rima Das

cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.Complaint Case No. CC/112/2013 1. SRI MANABENDRA SAHA ROY53,ADARSHANAGAR EAST,P.S-BEHALA,KOLKATA-700061,DIST-SOUTH 24 PARGANAS. ...........Appellant(s)Versus.1. INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED. & ...

Case Number: 112

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Date of Filing: 17-04-2012

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Date of Upload: 30-11--0001

NCDRC

NIVA AGRAWAL V/S UNION OF INDIA THROUGH CHAIMAN, RAILWAY BOARD

Union Of India   Railway  

Court Name: NCDRC

Appelant Advocate MR. R.V. SINHA

Respondant Advocate M/S. S.K. JHA & ASSOCIATES

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 85 OF 2013(Against the Order dated 28/09/2012 in Appeal No. 154/2008 of the State Commission Bihar) WITH IA/153/2013,IA/154/2013,IA/5452/20131. UNION OF INDIA THROUGH CHAIMAN, RAILWAY BOARDTHROUGH CHA...

Case Number: 85

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Date of Filing: 08-01-2013

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Date of Upload: 04-03-2014

Uttar Pradesh

Rajnath Sharma V/S Uttar Railway

Railway  

Court Name: StateCommission

Appelant Advocate Prem Prakash Srivastava

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2014/404(Arisen out of Order Dated in Case No. of District State Commission)1. Uttar Railway a BEFORE: Mr. Mohd. Rais Siddaqui PRESIDING MEMBER Fo...

Case Number: 2014

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Date of Filing: 26-02-2014

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.