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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

NCDRC

GENERAL MANAGER, SOUTH EAST CENTRAL RAILWAY V/S RAKESH KUMAR GOUTAM

Railway  

Court Name: NCDRC

Appelant Advocate MR. RAJESH KUMAR BHAWNANI

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2768 OF 2013(Against the Order dated 11/04/2013 in Appeal No. 513/2012 of the State Commission Chhattisgarh)1. RAKESH KUMAR GOUTAMS/O SHRI SIDDHANATH GOUTAM, R/O BEHIND NANDU GARAGE, QUARTER OF LALLU K...

Case Number: 2768

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Date of Filing: 25-07-2013

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Date of Upload: 16-05-2014

Goa

Konkan Railway Corporation Ltd. & 2 others V/S Mr. Shanubhogue Vaderhobli Ananth

Railway  

Court Name: South Goa

Appelant Advocate S. Udipi

Respondant Advocate G. Naik

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,SOUTH GOAMARGAO-GOAComplaint Case No. CC/11/061. Mr. Shanubhogue Vaderhobli Ananth R/o. Shanbaug, IInd cross, Manovikar School Road, Amrutnagat, Gogol, Fatorda, Salcete Goa BEFORE:HON'BLE MR. Jayant Prabhu PRESIDENTHON'BLE MS....

Case Number: 11

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Date of Filing: 23-02-2011

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Date of Upload: 30-11--0001

Maharashtra

REGISTAR,EAST TAT RAILWAY DIVISION,BHUWANESHAWAR(ORISA) V/S ADV.SUNIL S/O SHARADRAO SAWARGWANKAR

Railway  

Court Name: Parbhani

Appelant Advocate ADV.SACHIN S. DESHPANDE

Respondant Advocate

Complaint Case No. CC/12/1041. ADV.SUNIL S/O SHARADRAO SAWARGWANKAR R/O GAVANE CHOWK,PARBHANIPARBHANIMAHARASHTRA2. AVINASH S/O VIJAYRAO SAWARGAWNKARR/O VAKIL COLONEY,GANGAKHEDPARBHANIMAHARASHTRA...........Complainant(s)Versus1. REGISTAR,EAST TAT RAILWAY DIVISION,BHUWANESHAWAR(ORI...

Case Number: 12

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Date of Filing: 05-07-2012

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Date of Upload: 30-11--0001

West Bengal

THE GENERAL MANEGER,EASTERN RAILWAY V/S SWAPAN CHATTERJEE

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate TRIDIP KUMAR SARKAR

Respondant Advocate Ld. Advocate

cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.Complaint Case No. CC/53/2013 1. SWAPAN CHATTERJEEP-135,C.I.T. ROAD, P.O & P.S-BELIAGHATA,KOLKATA-700010. ...........Appellant(s)Versus.1. THE GENERAL MANEGER,EASTERN RAILWAYEASTERN RAILWAY,17, NETAJI SUBHAS ROAD, KOLKAT...

Case Number: 53

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Date of Filing: 13-02-2013

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Date of Upload: 30-11--0001

Maharashtra

western railway V/S Mrs. Anu R. Khanna

Railway  

Court Name: DCF, South Mumbai

Appelant Advocate H.F.Arora

Respondant Advocate Salim M.Sayied

Complaint Case No. CC/08/2681. Mrs. Anu R. KhannaB1/403,Lok Nisarg,G.P.Road,Mulund (w)Mumbai-400 080Maharastra...........Complainant(s)Versus1. western railwayWestern Railway,ChurchgateMumbai-400 020Maharastra............Opp.Party(s) BEFORE:HON'ABLE MR. Satyashil M. Ratnakar PRES...

Case Number: 8

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Date of Filing: 18-12-2008

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Date of Upload: 30-11--0001

Karnataka

Southern Railway V/S Pradeep Kumar Shetty

Railway  

Court Name: Dakshina Kannada

Appelant Advocate KRS

Respondant Advocate

BEFORE THE DAKSHINA KANNADA DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, MANGALOREComplaint Case No. cc/340/2013( Date of Filing : 17 Dec 2013 )1. Pradeep Kumar ShettySo Rajeeva Shetty, Ro Shivani, Kalavara Village, Salvady Post, Kundapura Taluk, Udupi District...........Complaina...

Case Number: 340

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Date of Filing: 17-12-2013

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Date of Upload: 29-12-2018

Kerala

GENERAL MANAGER, SOUTHERN RAILWAY V/S SREEJA.R

Railway  

Court Name: Kozhikode

Appelant Advocate ADV.AJAY RAMATH & ADV.SANDEEP

Respondant Advocate UMESH KUMAR.A.K

Complaint Case No. CC/408/20121. SREEJA.RSITHARA HOUSE Near.CORONATION THEATRE KOZHIKODE-673001...........Complainant(s)Versus1. GENERAL MANAGER, SOUTHERN RAILWAYHEAD QUARTERS CHENNAI-6000032. DIVISIONAL MANAGER, SOUTHERN RAILWAY PALAKKAD DIVISIONPALAKKAD-6780013. STATION MASTERR...

Case Number: 408

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Date of Filing: 24-08-2012

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Date of Upload: 30-11--0001

Jharkhand

Ram Punit Choudhary V/S Union of India Through Senior Divisional Railway Commercial Manager

Railway  

Court Name: StateCommission

Appelant Advocate M/s M. Tewari & G. Pathak

Respondant Advocate In Person

Case Number: 126

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Date of Filing: 25-09-2012

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Date of Upload: 06-07-2015

West Bengal

The General Manager, South Eastern Railway V/S Rajkumar Ojha

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Commission, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/05/258( Date of Filing : 27 Jul 2005 )1. Rajkumar OjhaDhanbad, Jharkhand.DhanbadJharkhand...........Complainant(s)Versus...

Case Number: 5

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Date of Filing: 27-07-2005

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Date of Upload: 03-05-2023

Chandigarh

Balbir Singh V/S Northern Railway

Railway  

Court Name: StateCommission

Appelant Advocate Sh. Monika Goyal Adv.

Respondant Advocate

First Appeal No. FA/91/2014(Arisen out of Order Dated null in Case No. of District )1. Northern RailwayChandigarh...........Appellant(s)Versus1. Balbir SinghR/o House No. 3197, Sector-15/D, Chandigarh...........Respondent(s) BEFORE:HON'BLE MR. JUSTICE SHAM SUNDER PRESIDENTHON'ABL...

Case Number: 91

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Date of Filing: 11-03-2014

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.