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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Madhya Pradesh

RAILWAY BOARD INDIA V/S SMITA JAIN

Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 573

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Date of Filing: 29-05-2014

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Date of Upload: 05-12-2016

Telangana

General Manager, South Central Railway V/S Smt.P.Padmaja Priya Darshini

Railway  

Court Name: Hyderabad-III

Appelant Advocate Mr.T.Bhanu Pratap

Respondant Advocate Ms.Vijaya Sagi

Case Number: 200

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Date of Filing: 09-04-2012

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Date of Upload: 03-02-2021

West Bengal

Chairman, Railway Board and 3 others V/S Anup Kumar Agarwal

Railway  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Commission, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/14/369( Date of Filing : 30 May 2014 )1. Anup Kumar AgarwalSona Patty, Jharia, Dhanbad, Jharkhand-826001 and also at Dia...

Case Number: 14

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Date of Filing: 30-05-2014

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Date of Upload: 06-06-2023

Rajasthan

INDIAN RAILWAY V/S M.R. VERMA & OTHER

Railway   Indian Railway  

Court Name: Jaipur-I

Appelant Advocate VINOD VERMA

Respondant Advocate P.C. SHARMA

Case Number: 801

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Date of Filing: 18-06-2013

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Date of Upload: 03-06-2015

Rajasthan

RAILWAY V/S K.RAJESHWARI

Railway  

Court Name: Ajmer

Appelant Advocate ADV SHANTI PRAKASH SHARMA

Respondant Advocate ADV AJAY GOYAL

Heading1Heading2Complaint Case No. CC/497/20131. K.RAJESHWARI NASIRABAD ...........Complainant(s)Versus1. RAILWAY AJMER............Opp.Party(s) BEFORE: Gautam prakesh sharma PRESIDENT vijendra kumar mehta MEMBER Jyoti Dosi MEMBER For the Complainant:For the Opp. Party: ORDERज�...

Case Number: 497

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Date of Filing: 22-10-2013

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Date of Upload: 20-04-2015

Madhya Pradesh

UNION OF EAST RAILWAY V/S VEENA SHARMA

Railway  

Court Name: Gwalior

Appelant Advocate

Respondant Advocate

Case Number: 145

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Date of Filing: 12-03-2014

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Date of Upload: 07-09-2016

Madhya Pradesh

UNION OF RAILWAY INDIA V/S BANWARI LAL SHARMA

Railway  

Court Name: Gwalior

Appelant Advocate

Respondant Advocate

Case Number: 166

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Date of Filing: 20-03-2014

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Date of Upload: 09-03-2016

Madhya Pradesh

RAILWAY V/S SARAD JYOTI

Railway  

Court Name: Mandsaur

Appelant Advocate SANDEEP BHARGAON

Respondant Advocate

Case Number: 6

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Date of Filing: 09-12-2013

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Date of Upload: 29-04-2016

Goa

Chief Commercial Manager,Indian Railway Catering & Tourism Corp.Ltd. V/S Dr.Sachin D.Waigaonkar

Railway  

Court Name: South Goa

Appelant Advocate

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,SOUTH GOAMARGAO-GOAComplaint Case No. CC/13/391. Dr.Sachin D.WaigaonkarBITS Pilani K K Birla Goa Campus,NH 17 B,Zuarinager,Sancoale...........Complainant(s)Versus1. Chief Commercial Manager,Indian Railway Catering & Tourism Co...

Case Number: 13

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Date of Filing: 10-07-2013

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Date of Upload: 30-11--0001

West Bengal

Divisional Railway Manager/SE Railway., V/S SRI. ARUN SUR

Railway  

Court Name: Howrah

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM HOWRAH20, Round Tank Lane, Howrah – 711 101.(033) 2638-0892; 0512 E-Mail:- confo-hw-wb@nic.in Fax: - (033) 2638-0892Complaint Case No. CC/13/1771. SRI. ARUN SURS/o- Late Bimalendu Sur, dasa Bhuja Tolla, P.o.+P.S.- Chandanagar, Dist- Ho...

Case Number: 13

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Date of Filing: 31-05-2013

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.