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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

West Bengal

South Eastern Railway (Commercial) & Anr. V/S Sri Amlan Rakshit

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate Ld. Advocate

Respondant Advocate Mr. Md. kalam

JUDGEMENT Complainant by filing this complaint has submitted that complainant availed of a coach No. S5 of Train No. 12842 (Corromondol Express) as a confirmed ticket holder from Chennai to Howrah on 15.05.2013 during his journey Pantry Car Officials charged higher rate for food ...

Case Number: 299

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Date of Filing: 18-09-2013

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Date of Upload: 30-11--0001

West Bengal

General Manager, eastern Railway V/S Dilip Majumdar

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate Self

Respondant Advocate Ld. Advocate

cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.CC NO. 375 Of 2013 1. Dilip Majumdar1/73, Bivek Nagar, Jadavpur, Kolkata-700 075. ...........Appellant(s)Versus.1. General Manager, eastern RailwayFairly Place, Kolkata-700 001. ...........Respondent(s) BEFORE:HON'ABLE M...

Case Number: 375

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Date of Filing: 29-11-2013

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Date of Upload: 30-11--0001

Kerala

SURYA AGENCIES NEAR RAILWAY STATION V/S KUNJUMON A/S SCARIA P

Railway  

Court Name: Malappuram

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL MALAPPURAMComplaint Case No. CC/7/20141. KUNJUMON A/S SCARIA PPARAMUNDAYIL MELATOOR POSTMALAPPURAM DIST 679 326...........Complainant(s)Versus1. SURYA AGENCIES NEAR RAILWAY STATION KUTTIPURAMMALAPPURAM DIST............Opp.Party(s) BEFORE:HON'B...

Case Number: 7

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Date of Filing: 08-01-2014

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Date of Upload: 30-11--0001

Gujarat

Case Number: 14

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Date of Filing: 12-02-2014

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Date of Upload: 10-12-2019

Madhya Pradesh

MANAGER, RAILWAY COMMERCIAL(DRM), WCR V/S MAHESH

Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 14

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Date of Filing: 18-06-2014

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Date of Upload: 16-10-2020

Madhya Pradesh

UNION OF EAST RAILWAY V/S SUVALAL CHAUDHAY

Railway  

Court Name: Gwalior

Appelant Advocate

Respondant Advocate

Case Number: 143

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Date of Filing: 12-03-2014

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Date of Upload: 09-03-2016

Madhya Pradesh

UNION OF EAST RAILWAY V/S ASHA GUPTA

Railway  

Court Name: Gwalior

Appelant Advocate

Respondant Advocate

Case Number: 146

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Date of Filing: 13-02-2014

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Date of Upload: 09-03-2016

Madhya Pradesh

UNION OF EAST RAILWAY V/S MUNNI SHARMA

Railway  

Court Name: Gwalior

Appelant Advocate

Respondant Advocate

Case Number: 167

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Date of Filing: 20-03-2014

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Date of Upload: 09-03-2016

Goa

Suresh Kamat V/S Konkan Railway Corporation Ltd.

Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Goa State Consumer Disputes Redressal Commission Panaji-GoaFirst Appeal No. A/36/2014(Arisen out of Order Dated 21/02/2014 in Case No. CC/29/2013 of District South Goa)1. Konkan Railway Corporation Ltd.Office at Belapur Bhavan, Sector 11, CBD Belapur Navi Mumbai- 400614Maharashtr...

Case Number: 36

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Date of Filing: 16-04-2014

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Date of Upload: 30-11--0001

Madhya Pradesh

EAST RAILWAY V/S MANOJ GOYAL

Railway  

Court Name: Gwalior

Appelant Advocate

Respondant Advocate

Case Number: 148

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Date of Filing: 14-03-2014

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Date of Upload: 09-03-2016

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.