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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

West Bengal

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD. V/S AMIT KUMAR GHOSH

Railway   Indian Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate BHASKAR BHATTERJEE

Respondant Advocate Ld. Advocate

cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.Complaint Case No. CC/36/2013 1. AMIT KUMAR GHOSHSAHEB KACHARI MONIMELA SCHOOL PARA,P.O+P.S-BALURGHAT,DIST-DAKHSIN DINAJPUR, PIN-733101 ...........Appellant(s)Versus.1. INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD...

Case Number: 36

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Date of Filing: 01-02-2013

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Date of Upload: 30-11--0001

Gujarat

WESTERN RAILWAY V/S R M PARIKH

Railway  

Court Name: Junagadh

Appelant Advocate SELF

Respondant Advocate H C VYASH

Case Number: 14

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Date of Filing: 21-04-2014

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Date of Upload: 08-09-2015

West Bengal

TEH CHIEF COMMERCIAL MANAGER,SOUTH EASTERN RAILWAY V/S SUSHIL KUMAR KOTHARI

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate

Respondant Advocate

cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.CC NO. 165 Of 2014 1. SUSHIL KUMAR KOTHARIEB-9, BAGUIHATI MAIN ROAD, DASHBANDHUNAGAR, KOLKATA-700059. ...........Appellant(s)Versus.1. TEH CHIEF COMMERCIAL MANAGER,SOUTH EASTERN RAILWAY14,STARND ROAD, KOLKATA-700001, P.S...

Case Number: 165

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Date of Filing: 09-04-2014

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Date of Upload: 30-11--0001

Madhya Pradesh

RAILWAY V/S ARCHANA DALAL

Railway  

Court Name: Neemuch

Appelant Advocate AJAY SRIVASTAV

Respondant Advocate

Case Number: 45

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Date of Filing: 25-07-2014

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Date of Upload: 18-10-2022

Madhya Pradesh

RAILWAY BOARD INDIA V/S SUKANT GARG

Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 739

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Date of Filing: 17-07-2014

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Date of Upload: 26-12-2016

Madhya Pradesh

UNION OF EAST RAILWAY V/S SHAILI CHAUDHARY

Railway  

Court Name: Gwalior

Appelant Advocate

Respondant Advocate

Case Number: 144

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Date of Filing: 12-03-2014

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Date of Upload: 07-09-2016

Andhra Pradesh

The Commercial Manager, South Central Railway & other V/S Annavarapu Santhi Kumar

Railway  

Court Name: Krishna at Vijaywada

Appelant Advocate A. Santhi Kumar

Respondant Advocate B.Satyanarayan

Case Number: 190

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Date of Filing: 17-09-2013

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Date of Upload: 05-09-2019

Kerala

G.R.MANOJ KUMAR V/S THE DIVISIONAL MANAGER,SOTHERN RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate S.RENGANATHAN

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONTHIRUVANANTHAPURAMFirst Appeal No. A/13/469(Arisen out of Order Dated 25/05/2013 in Case No. Complaint Case No. CC/13/47 of District Palakkad)1. THE DIVISIONAL MANAGER,SOTHERN RAILWAYSOUTHERN RAILWAY,PALAKKAD DIVISION,RAIL BHAVAN,OLAVAK...

Case Number: 13

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Date of Filing: 12-07-2013

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Date of Upload: 30-11--0001

Kerala

DIVISIONAL RAILWAY MANAGER, CHENNAI V/S G.R MANOJ KUMAR

Railway  

Court Name: StateCommission

Appelant Advocate V. JAYADEVA NARAYANAN

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONTHIRUVANANTHAPURAMFirst Appeal No. A/14/107(Arisen out of Order Dated 25/05/2013 in Case No. cc/47/2013 of District Palakkad)1. G.R MANOJ KUMAR15/393, PARAKKAL HOUSE, PALAYAPETTA, PALAKKAD P.OPALAKKADKERALA...........Appellant(s)Versus1...

Case Number: 14

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Date of Filing: 27-11-2013

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Date of Upload: 30-11--0001

Kerala

Indian Railway Cataring & Tourisam Cop.Ltd V/S J K Antony

Railway   Indian Railway  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/13/3931. J K AntonyA2 ,palm drive Apartment,St.marys Lane,Pattam,Tvpm...........Complainant(s)Versus1. Indian Railway Cataring & Tourisam Cop.Ltd9th Floor,Bank of Baroda Buill...

Case Number: 13

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Date of Filing: 20-09-2013

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.