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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Madhya Pradesh

RAILWAY V/S SP SHUKLA

Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 14

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Date of Filing: 13-05-2014

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Date of Upload: 28-11-2016

NCDRC

V.K. BANERJI & 2 ORS. V/S GENERAL MANAGER, CENTRAL RAILWAY & 3 ORS.

Railway  

Court Name: NCDRC

Appelant Advocate MR. RAJIV SHANKAR DVIVEDI

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3164 OF 2014(Against the Order dated 16/08/2012 in Appeal No. 1044/1996 of the State Commission Uttar Pradesh) WITH IA/5261/2014,IA/5262/20141. UNION OF INDIA & ANR.THROUGH GENERAL MANAGER,CENTRAL RAI...

Case Number: 3165

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Date of Filing: 06-08-2014

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Date of Upload: 20-08-2014

NCDRC

VIRENDRA PAL SINGH V/S GENERAL MANAGER, CENTRAL RAILWAY & ANR.

Railway  

Court Name: NCDRC

Appelant Advocate MR. RAJIV SHANKAR DVIVEDI

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3164 OF 2014(Against the Order dated 16/08/2012 in Appeal No. 1044/1996 of the State Commission Uttar Pradesh) WITH IA/5261/2014,IA/5262/20141. UNION OF INDIA & ANR.THROUGH GENERAL MANAGER,CENTRAL RAI...

Case Number: 3166

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Date of Filing: 06-08-2014

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Date of Upload: 20-08-2014

Orissa

CMD/GM, Indian Railway Catering & Tourism Corporation V/S Sudam Chandra Sethi

Railway   Indian Railway  

Court Name: Baleshwar

Appelant Advocate Rajanikanta Nayak, Prakash Kumar Mohapatra

Respondant Advocate

District Consumer Redressal ForumAt-Collectorate Campus, PO Dist-Balasore-756001Complaint Case No. CC/63/20141. Sudam Chandra SethiAt-Olandaj Sahi, P.O-Motiganj, P.S-BalasoreBalasoreOdisha2. CMD, Rail Neer, Danapur, Indian Railway Catering & Tourism Corporation Ltd.Loco Colony, S...

Case Number: 63

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Date of Filing: 06-05-2014

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Date of Upload: 30-11--0001

Madhya Pradesh

STATE BANK RAILWAY STATION MORENA V/S BAIJNATH MISHRA

Railway  

Court Name: Morena

Appelant Advocate

Respondant Advocate

Case Number: 132

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Date of Filing: 12-08-2014

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Date of Upload: 10-11-2015

West Bengal

THE STATION MASTER, KOLKATA RAILWAY STATION & OTHERS. V/S MOTILAL JHALANI

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate

Respondant Advocate Ld. Advocate

cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.CC NO. 418 Of 2013 1. MOTILAL JHALANIRADHA KRISHNA APARTMENT, NEAR HANS KHALI PUL, BAKULTOLLA, HOWRAH-711109. ...........Appellant(s)Versus.1. THE STATION MASTER, KOLKATA RAILWAY STATION & OTHERS.R.C SADHUKHAN ROAD, BELG...

Case Number: 418

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Date of Filing: 23-12-2013

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Date of Upload: 30-11--0001

Andhra Pradesh

1. A. Ramanjanappa @ A Ramanjaneyulu, S/o. A Yallappa, D.No. 11-583-A-1, Rachappabavi Veedhi, Kalyan V/S 1. Bajaj Allianz Life Insurance Co. Ltd., Rep. by its Branch Manager, Thakai Towers, Near Venkateswara Swamy Temple, Railway Feeder Road, Ananthapur.

Bajaj Allianz   Bajaj Allianz   Bajaj Allianz Life Insurance   Life Insurance   Railway   Bajaj  

Court Name: StateCommission

Appelant Advocate M/s. Mr. Srinivas Karra

Respondant Advocate M/s K.Parandhama chary

BEFORE THE A.P STATE CONSUMER DISPUTES REDRESSAL COMMISSION AT HYDERABADFirst Appeal No. FA/814/2013(Arisen out of Order Dated 27/05/2013 in Case No. CC/151/2011 of District Anantapur)1. 1. Bajaj Allianz Life Insurance Co. Ltd., Rep. by its Branch Manager, Thakai Towers, Near Ven...

Case Number: 814

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Date of Filing: 03-07-2013

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Date of Upload: 30-11--0001

Circuit Bench Nagpur

SHRI CHANDSHEKHAR N. TELANG V/S DIVISIONAL RAILWAY MANAGER CENTRALRAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate ADV LAMBAT

Respondant Advocate ADV ANKAR

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONMAHARASHTRA NAGPUR CIRCUIT BENCHNAGPURFirst Appeal No. A/08/637(Arisen out of Order Dated 12/03/2008 in Case No. CC/08/3 of District State Commission)1. DIVISIONAL RAILWAY MANAGER CENTRALRAILWAYNAGPUR 2. THE STATION MANAGER NAGPUR RAILW...

Case Number: 8

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Date of Filing: 14-08-2008

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Date of Upload: 30-11--0001

NCDRC

GENERAL MANAGER, NORTHERN RAILWAY BARODA HOUSE V/S UPENDRA DUTT SHARMA

Railway  

Court Name: NCDRC

Appelant Advocate MR. ANURAG TOMAR

Respondant Advocate MR. S.A. SATTAR

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2454 OF 2013(Against the Order dated 18/02/2013 in Appeal No. 702/2011 of the State Commission Delhi)1. UPENDRA DUTT SHARMAS/O LATE SHRI G.S SHARMA, R/O B-56, RAJ NAGAR, JWALAPUR HARIDWARUTTRAKHAND.......

Case Number: 2454

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Date of Filing: 28-06-2013

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Date of Upload: 12-08-2014

Kerala

THE GM,SOUTHERN CENTRAL RAILWAY V/S JAYAMOLE

Railway  

Court Name: StateCommission

Appelant Advocate S.SHEEJA

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONTHIRUVANANTHAPURAMFirst Appeal No. A/12/775(Arisen out of Order Dated 13/08/2012 in Case No. CC/09/147 of District Kollam)1. JAYAMOLEPALLIVADAKATHIL,MUKKODE.P.O,KUNDARAKOLLAMKERALA...........Appellant(s)Versus1. THE GM,SOUTHERN CENTRAL ...

Case Number: 12

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Date of Filing: 05-10-2012

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.