Railway
Latest Judgments
Total 3749 Consumer Court Cases Against Railway.
EASTERN RAILWAY V/S SMT. KAKALI DAS
Court Name: Howrah
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM HOWRAH20, Round Tank Lane, Howrah – 711 101.(033) 2638-0892; 0512 E-Mail:- confo-hw-wb@nic.in Fax: - (033) 2638-0892Complaint Case No. CC/14/2961. SMT. KAKALI DASW/O Sri Saugat Das, 155, Old Jassore Road, N-302, Fortune City P.S. Madhy...
Case Number: 14
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Date of Filing: 22-05-2014
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Date of Upload: 30-11--0001
Divisional Railway Manager/SERLY/ V/S Mr. ARUN SUR
Court Name: Howrah
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM HOWRAH20, Round Tank Lane, Howrah – 711 101.(033) 2638-0892; 0512 E-Mail:- confo-hw-wb@nic.in Fax: - (033) 2638-0892Execution Application No. EA/14/891. Mr. ARUN SURS/O late Bimalendu Sur, dasa Bhuja Tolla, P.o.+P.S.- Chandanagar, Dist...
Case Number: 14
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Date of Filing: 30-06-2014
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Date of Upload: 30-11--0001
MANOJ KUMAR V/S G.M., NORTHERN RAILWAY
Court Name: NCDRC
Appelant Advocate MR. SANJEEV KUMAR VARMA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3208 OF 2014(Against the Order dated 15/05/2014 in Appeal No. 357/2014 of the State Commission Delhi)1. G.M., NORTHERN RAILWAYSTATE ENTRY ROAD, NEW DELHI...........Petitioner(s)Versus1. MANOJ KUMARS/O ...
Case Number: 3208
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Date of Filing: 12-08-2014
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Date of Upload: 10-09-2014
VIMAL M. MEHTA V/S THE SOUTHERN RAILWAY & ANR.
Court Name: NCDRC
Appelant Advocate MS. MEENU PANDEY
Respondant Advocate MS. RITA SANGHAVI
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3028 OF 2014(Against the Order dated 27/09/2013 in Appeal No. 498/2013 of the State Commission Kerala)1. THE SOUTHERN RAILWAY & ANR.GENERAL MANAGER, ERNAKULAMKOCHI - 16KERALA2. KONKAN RAILWAY CORPORATI...
Case Number: 3028
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Date of Filing: 21-07-2014
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Date of Upload: 10-09-2014
NORTHERN RAILWAY BARODA HOUSE & ANR. V/S RAJENDRA MOHAN GUPTA
Court Name: NCDRC
Appelant Advocate IN PERSON
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1119 OF 2014(Against the Order dated 09/07/2013 in Appeal No. 105/2013 of the State Commission Uttar Pradesh)1. RAJENDRA MOHAN GUPTAS/O LATE JAGDAMBA PRASAD GUPTA. R/O BHARATDWAJI, SHAHJAHANPURU.P........
Case Number: 1119
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Date of Filing: 13-02-2014
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Date of Upload: 09-09-2014
KANPUR CENTRAL RAILWAY STATION V/S MANISH KUMAR SHARMA
Court Name: Kanpur Nagar
Appelant Advocate
Respondant Advocate
CONSUMER FORUM KANPUR NAGARTREASURY COMPOUNDComplaint Case No. CC/453/101. MANISH KUMAR SHARMAKIDWAI NAGAR KANPUR...........Complainant(s)Versus1. KANPUR CENTRAL RAILWAY STATIONKANPUR NAGAR............Opp.Party(s) BEFORE:HON'BLE MR. RN. SINGH PRESIDENTHON'BLE MR. PURUSHOTTAM SING...
Case Number: 453
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Date of Filing: 14-07-2010
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Date of Upload: 06-10-2015
THE EASTERN RAILWAY V/S RATRI GHOSH
Court Name: Kolkata-II(Central)
Appelant Advocate LD. ADVOCATE
Respondant Advocate LD. ADVOCATE
DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II.8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/151/20141. RATRI GHOSH12/4, NILMONI MITRA STREET, KOLKATA-700006............Complainant(s)Versus1. THE EASTERN RAILWAY & OTHERS.1, FAIRLY PLACE,...
Case Number: 151
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Date of Filing: 03-04-2014
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Date of Upload: 30-11--0001
GENERAL MANAGER, SOUTHERN RAILWAY & 2 ORS. V/S K.G. MOHANAN
Court Name: NCDRC
Appelant Advocate MR. GIREESH KUMAR & MR. ABID ALI BEERAN
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1891 OF 2013(Against the Order dated 27/11/2012 in Appeal No. 313/2012 of the State Commission Kerala)1. K.G. MOHANANT.C 31/623, (3) SARANYA, S.N NAGAR- 61PETTAH P.O THIRUVANATHAPURAM - 695024KERALA......
Case Number: 1891
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Date of Filing: 06-05-2013
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Date of Upload: 28-08-2014
T.K. ASOKAN V/S THE DIVISIONAL COMMERCIAL MANAGER, SOUTHERN RAILWAY
Court Name: NCDRC
Appelant Advocate MR. RAJESHWAR SINGH
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3117 OF 2014(Against the Order dated 17/12/2013 in Appeal No. 737/2012 of the State Commission Kerala)1. THE DIVISIONAL COMMERCIAL MANAGER, SOUTHERN RAILWAYSOUTHERN RAILWAY, THYCAUDTHIRUVANTHAPURAM.......
Case Number: 3117
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Date of Filing: 01-08-2014
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Date of Upload: 26-08-2014
M/S. TRIFLEX INTERNATIONAL & ANR. V/S MORTHERN RAILWAY & ANR.
Court Name: NCDRC
Appelant Advocate MRS. REKHA AGGARWAL
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 621 OF 2012(Against the Order dated 14/11/2011 in Appeal No. 375/2010 of the State Commission Delhi)1. MORTHERN RAILWAY & ANR.Through its General Manager, Baroda HouseNew DelhiDelhi2. Senior Station Su...
Case Number: 621
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Date of Filing: 10-02-2012
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Date of Upload: 27-08-2014
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.