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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Uttar Pradesh

National Insurance Co. Ltd. Branch Office- Near Railway Crossing V/S Mohammad Akaram Ali

National Insurance   Railway  

Court Name: Ghazipur

Appelant Advocate Shri Kripa Shankar Singh & Shri Parasnath Tewari

Respondant Advocate Shri Sunil Kumar Jaiswal

Case Number: 257

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Date of Filing: 29-11-2013

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Date of Upload: 20-04-2017

Madhya Pradesh

EASTERN RAILWAY V/S INDRANEELDHAR

Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 1520

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Date of Filing: 09-11-2009

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Date of Upload: 18-01-2017

West Bengal

Eastern Railway V/S Amrita Gupta

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate Ved Sharma

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II.8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/201/20141. Amrita Gupta23A, P. N. Lane, P.S. Kasba, Kolkata-700 039.2. Manoj Kumar AgrahariOlandgunj, Jaunpur, U.P. PIN-222 002............Compl...

Case Number: 201

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Date of Filing: 15-05-2014

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Date of Upload: 30-11--0001

Kerala

C.J.JOS V/S GENERAL MANAGER,SOUTHERN RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate S.RENGANATHAN

Respondant Advocate -

KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION SISUVIHARLANE VAZHUTHACAUD THIRUVANANTHAPURAMAPPEAL NO.591/2013JUDGMENT DATED :30.09.2014(Appeal filed against the order in CC.No.482/06 on the file of CDRF, Thrissur order dated : 16.04.2013)PRESENTSRI.K.CHANDRADAS NADAR : JUDI...

Case Number: 13

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Date of Filing: 10-09-2013

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Date of Upload: 30-11--0001

NCDRC

CHAIRMAN, RAILWAY BOARD, RAIL BHAWAN V/S DHARM PRAKASH VERMA

Railway  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2309 OF 2013(Against the Order dated 08/05/2013 in Appeal No. 215/2009 of the State Commission Uttaranchal)1. DHARM PRAKASH VERMAS/O LATE S.N VERMA, R/O 304 DOOR ROYAL APTS ASHWINI ENCLAVE, SHIMLA BYPA...

Case Number: 2309

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Date of Filing: 07-06-2013

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Date of Upload: 31-10-2014

Madhya Pradesh

Railway V/S Ruchi jain

Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 14

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Date of Filing: 24-10-2014

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Date of Upload: 24-10-2020

Tamil Nadu

Railway Ticket Booking Officer V/S Sankarappa Naickar

Railway  

Court Name: Tirunelveli

Appelant Advocate In person

Respondant Advocate

Case Number: 158

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Date of Filing: 19-09-2013

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Date of Upload: 10-07-2015

West Bengal

The Chief person Superintendent North Western Railway & Others. V/S Biplab Kanti Biswas

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate Sukhendu Ghosh

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II.8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/483/20141. Biplab Kanti BiswasVill-Hatthuba Lokenath Sarani, P.O. Hatthuba, P.S. Habra, Dist-North 24 Parganas, Pin-743269...........Complainant...

Case Number: 483

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Date of Filing: 14-10-2014

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Date of Upload: 30-11--0001

Madhya Pradesh

Chairman Railway V/S Abdul Mazeed

Railway  

Court Name: Hoshangabad

Appelant Advocate Punit Verma

Respondant Advocate

Case Number: 39

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Date of Filing: 17-02-2014

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Date of Upload: 04-05-2016

Punjab

Station Superintendent Northen Railway V/S Davinder Bansal

Railway  

Court Name: Bhatinda

Appelant Advocate Sunder Gupta

Respondant Advocate

Final Order of DISTT.CONSUMER DISPUTES REDRESSAL FORUM,Govt.House No.16-D, Civil Station, Near SSP Residence,BATHINDA-151001PUNJABComplaint Case No. CC/14/3621. Davinder Bansalson of Mohinderpal Bansal r/o H.No.3701, Gali Paditan wali Mehna chowk, Bathinda...........Complainant(s...

Case Number: 14

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Date of Filing: 09-06-2014

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.