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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Madhya Pradesh

CHAIRMAN RAILWAY BOARD OF INDIA, RAIL MANTRALAY V/S ANOOP DONGARE

Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 15

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Date of Filing: 29-01-2015

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Date of Upload: 08-03-2016

Maharashtra

CENTRAL RAILWAY V/S MR. SWAPNIL K. ACHAREKAR

Railway  

Court Name: DCF, South Mumbai

Appelant Advocate UDAY B. WAVIKAR

Respondant Advocate

SOUTH MUMBAI DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SOUTH MUMBAIPuravatha Bhavan, 1st Floor, General Nagesh Marg, Near Mahatma Gandhi HospitalParel, Mumbai-400 012Complaint Case No. CC/110/20111. MR. SWAPNIL K. ACHAREKARA-20, NIRMALA NIWAS, AAIMAI MERWANJI RD. PARELMUMBAI-40...

Case Number: 110

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Date of Filing: 05-04-2011

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Date of Upload: 06-04-2015

Punjab

Northern railway V/S Jagjit singh

Railway  

Court Name: Fatehgarh Sahib

Appelant Advocate Sh Bhupinder Singh Sodhi

Respondant Advocate

...

Case Number: 25

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Date of Filing: 18-02-2015

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Date of Upload: 09-03-2015

Delhi

M/S. Indian Railway Authorty Head Quarter V/S Parinati Verma

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI),‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110002.Case No.C.C./1060 /13 Dated:In the matter of:MS.PARINATI VERMAD/O AM...

Case Number: 1060

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Date of Filing: 02-12-2013

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Date of Upload: 19-03-2015

West Bengal

Chirantan Pramanick V/S Genaral Manager, (Eastern Railway

Railway  

Court Name: StateCommission

Appelant Advocate Mr. P. Prasad Mr. Asit Kumar Ganguly

Respondant Advocate In-Person.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. FA/610/2014(Arisen out of Order Dated 27/03/2014 in Case No. Complaint Case No. CC/150/2013 of District Kolkata-II)1. Genaral Manager, (Eastern Railway17, Fairlie Pla...

Case Number: 610

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Date of Filing: 27-05-2014

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Date of Upload: 11-03-2015

Uttar Pradesh

Ramdaras V/S Railway

Railway  

Court Name: StateCommission

Appelant Advocate P. P. Srivastava

Respondant Advocate Sanjay Kumar Varma

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2520/2014(Arisen out of Order Dated 08/08/2014 in Case No. C/202/2013 of District Gorakhpur)1. RailwayKolkatakolkata...........Appellant(s)Versus1...

Case Number: 2520

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Date of Filing: 02-12-2014

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Date of Upload: 02-05-2016

West Bengal

Prasanta Kumar Ganguly V/S General Manager (Northern Railway )

Railway  

Court Name: StateCommission

Appelant Advocate Mr. P. Prasad

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. FA/300/2014(Arisen out of Order Dated 07/02/2014 in Case No. CC/341/2012 of District Kolkata-II)1. General Manager (Northern Railway )Baroda House, New Delhi -110 001...

Case Number: 300

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Date of Filing: 07-03-2014

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Date of Upload: 14-03-2015

West Bengal

EASTERN RAILWAY & ANOTHER. V/S JOY MOULICK

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate PRABAHAT TAPAN BANERJEE

Respondant Advocate

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Case Number: 4

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Date of Filing: 07-01-2013

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Date of Upload: 20-02-2015

Chhattisgarh

Sambhagiya Railway Prabandhak And Other V/S Smt Raju Devi And Other

Railway  

Court Name: Korba

Appelant Advocate Shri Mahendra Tiwari

Respondant Advocate Shri Aasish Varma

District Consumer Disputes Redressal ForumKorba (Chhattisgarh)Complaint Case No. CC/13/741. Smt Raju Devi And Other QTR NO. -292/1/B Balco nagar korba korbaChhattisgarh...........Complainant(s)Versus1. Sambhagiya Railway Prabandhak And Other west railway sambhag badodra sambhagiy...

Case Number: 13

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Date of Filing: 08-10-2013

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Date of Upload: 17-03-2015

Delhi

M/S. The Indian Railway Welfare Housing Organisation V/S N.L. Kataria

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110002.Case No.CC/267/98 Dated:Case No.TC/598/08In the matter of:SH. N.L. KATARIAS/O SH. K.R. KATARIAR/O D-349, FIRST FLOOR,ANAND VIHAR,DELHI-110092SH. ...

Case Number: 267

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Date of Filing: 16-01-2009

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Date of Upload: 09-03-2015

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.