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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Telangana

The South Central Railway V/S T. Ramakoteshwara Rao

Railway  

Court Name: Hyderabad-III

Appelant Advocate Mr. T. Ramakoteshwara Rao

Respondant Advocate Smt. Vijaya Sagi

Case Number: 666

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Date of Filing: 20-10-2012

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Date of Upload: 07-05-2015

Delhi

SAROJ V/S INDIAN RAILWAY

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE STATE COMMISSION : DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision: 24.03.2015First Appeal- 261/14IN THE MATTER OF:-1. Indian Railway (Northern)Region) Through D.R.G.M.,NDCR Building, State EntryRoad, New Delhi-1100012. Karkardooma R...

Case Number: 261

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Date of Filing: 14-03-2014

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Date of Upload: 23-04-2015

Rajasthan

Station Adhiksk Railway V/S Deenesh Kumar Yadav

Railway  

Court Name: Sawai Madhopur

Appelant Advocate

Respondant Advocate

Case Number: 429

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Date of Filing: 01-08-2013

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Date of Upload: 10-04-2015

Rajasthan

INDIAN RAILWAY V/S M.R. VERMA & OTHER

Railway   Indian Railway  

Court Name: Jaipur-I

Appelant Advocate VINOD VERMA

Respondant Advocate P.C. SHARMA

Case Number: 801

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Date of Filing: 18-06-2013

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Date of Upload: 03-08-2015

Jharkhand

S.M. Fazhul Haque V/S Union of India, Through Anand Sagar Upadhyay Divisional Railway Manager

Railway  

Court Name: StateCommission

Appelant Advocate M/s Mahesh Tewari & Ganesh Pathak

Respondant Advocate

JHARKHAND STATE CONSUMER DISPUTES REDRESSAL COMMISSION,RANCHIFINAL ORDERFirst Appeal No. FA/167/2011(Arisen out of Order Dated in Case No. of District State Commission)1. Union of India, Through Anand Sagar Upadhyay Divisional Railway ManagerEast Central railway Dhanbad Division,...

Case Number: 167

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Date of Filing: 27-07-2011

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Date of Upload: 30-04-2015

Chhattisgarh

Ashwani Ritwal V/S South East Central Railway

Railway  

Court Name: StateCommission

Appelant Advocate Shri H.N.Das

Respondant Advocate Shri R.K.Bhawnani

Chhattisgarh State Consumer Disputes Redressal Commission RaipurFinal Order First Appeal No. FA/14/252(Arisen out of Order Dated 22/03/2014 in Case No. CC/12/525 of District Raipur)1. South East Central RailwayRes- The Senior Divisional Commercial Manager, South East Central Rail...

Case Number: 14

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Date of Filing: 15-04-2014

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Date of Upload: 17-03-2015

Chhattisgarh

MUNDAL MANAGER RAILWAY BILASPUR AND OTHER V/S SHRI NAVNIET MIHSRA

Railway  

Court Name: Janjgir-Champa

Appelant Advocate SHRI D. K. SINGH

Respondant Advocate NA.-1,2&3 SHRI BAISVAR

District Consumer Dispute Redressal ForumJanjgir-ChampaJudgementComplaint Case No. CC/10/061. SHRI NAVNIET MIHSRABARPALI CHOCK DOGA COLONI CHAMPA...........Complainant(s)Versus1. MUNDAL MANAGER RAILWAY BILASPUR AND OTHER RAILWAY OFFICE BILASPUR2. MUNDAL MANAGER JAHASI RAILWAYRAI...

Case Number: 10

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Date of Filing: 07-05-2010

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Date of Upload: 16-03-2015

Gujarat

THE DIVISIONAL MANAGER COMMERCIAL WEST RAILWAY 1 V/S JAGRUT GRAHAK 1

Railway  

Court Name: Vadodara

Appelant Advocate G.K.BUMIYA

Respondant Advocate

...

Case Number: 14

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Date of Filing: 16-09-2014

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Date of Upload: 24-03-2015

Punjab

Norther Railway V/S Harjeet Singh

Railway  

Court Name: Amritsar

Appelant Advocate G.S.Sandhu

Respondant Advocate

District Consumer Disputes Redressal ForumSCO 100, District Shopping Complex, Ranjit AvenueAmritsarPunjabComplaint Case No. CC/14/5771. Harjeet SinghR/o Village Dall, Teh. Patti, Tarn TaranTarn TaranPunjab...........Complainant(s)Versus1. Norther RailwayAmritsarAmritsarPunjab.......

Case Number: 14

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Date of Filing: 10-11-2014

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Date of Upload: 06-05-2015

Kerala

THE DIVISIONAL RAILWAY MANAGER V/S LISHA SREEJITH

Railway  

Court Name: Ernakulam

Appelant Advocate MARY RANZOM LOUIZ

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/14/4061. LISHA SREEJITH42/1691-B,POOTHULLIL LANE,MATHAI MANJOORAN ROAD,NEAR HIGH COURT,ERNAKULAM...........Complainant(s)Versus1. THE DIVISIONAL RAILWAY MANAGEROFFICE OF DIVISIONAL RAILWAY MANAGER,SOUTHERN...

Case Number: 14

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Date of Filing: 29-05-2014

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Date of Upload: 23-09-2015

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.