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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Madhya Pradesh

DIVISIONAL MANAGER WESTERN RAILWAY RATLAM V/S SHRI RAMESH CHANDRA SHARMA

Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 283

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Date of Filing: 04-04-2015

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Date of Upload: 27-02-2016

Maharashtra

P. R. S. Central Railway V/S Hanumantrao Mangalagi

Railway  

Court Name: Nashik

Appelant Advocate S. A. Pandit

Respondant Advocate

Case Number: 234

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Date of Filing: 04-08-2014

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Date of Upload: 17-04-2015

Rajasthan

N/W RAILWAY V/S NEERAJ PUROHIT

Railway  

Court Name: Jodhpur

Appelant Advocate K.V.VYAS

Respondant Advocate SHANKAR CHOUHAN

Case Number: 111

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Date of Filing: 14-02-2013

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Date of Upload: 12-05-2015

Uttar Pradesh

Railway V/S Mohd.Zakir

Railway  

Court Name: Meerut

Appelant Advocate

Respondant Advocate

Heading1Heading2Complaint Case No. cc/04/2004( Date of Filing : 01 Jan 2004 )1. Mohd.Zakir150 Islamabad Meerut...........Complainant(s)Versus1. Railwaymeerut............Opp.Party(s) BEFORE: PRESENT:Dated : 08 Apr 2015 Final Order / Judgement Disposal...

Case Number: 4

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Date of Filing: 01-01-2004

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Date of Upload: 12-09-2021

Delhi

M/S. The CEO Northern Railway V/S Nagaraj Pujar

Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110002.Case No.CC/689/12 Dated: In the matter of:Nagaraj Pujar,S/o Sh. T.K Pujar,H.No.6-2-73/19 and 20,Vijay Laxmi Layout, Raichur-584103…&hellip...

Case Number: 689

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Date of Filing: 20-07-2012

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Date of Upload: 27-04-2015

Maharashtra

Amir Agencies At Railway Crosing Chandrapur V/S Minnath Tukaram Pachabhai At Lakhamapur

Railway  

Court Name: Chandrapur

Appelant Advocate Adv. Buran

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL FORUM CHANDRAPURComplaint Case No. CC/14/1481. Minnath Tukaram Pachabhai At Lakhamapur Chandrapur ChandrapurMaharashtra...........Complainant(s)Versus1. Amir Agencies At Railway Crosing Chandrapur Rajura Road Gadchanndur Tah Korpana ChandrapurM...

Case Number: 14

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Date of Filing: 03-11-2014

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Date of Upload: 06-04-2015

Chandigarh

Nazim Ahamed V/S Station Master, New Delhi Railway Station

Railway  

Court Name: StateCommission

Appelant Advocate Sunil K. Sahore, Adv.

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,UNION TERRITORY, CHANDIGARHFirst Appeal No.71 of 2015Date of Institution23.03.2015Date of Decision01.04.2015Station Master, New Delhi Railway Station.General Manager, Ministry of Railways, Rail Bhawan, New Delhi. …..Appellants/O...

Case Number: 71

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Date of Filing: 23-03-2015

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Date of Upload: 10-04-2015

Rajasthan

North West Railway V/S Satish Joshi

Railway  

Court Name: Udaipur

Appelant Advocate Chetan Choudhary

Respondant Advocate Gopal Singh Yadav

Case Number: 85

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Date of Filing: 11-02-2014

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Date of Upload: 07-05-2015

West Bengal

M. M. Das, Assistant Commercial Manager (Refund), S. E. railway V/S Shyamal Kumar Chattopadhyay

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate Self

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II.8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/587/20141. Shyamal Kumar Chattopadhyay119, G. N. Mukherjee Road, Bansberia, Dist. Hooghly, PIN-712502............Complainant(s)Versus1. M. M. Da...

Case Number: 587

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Date of Filing: 16-12-2014

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Date of Upload: 02-04-2015

Delhi

M/S. India Railway Catering And Tourism Corporation Ltd. V/S Suresh Pal Bana

Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110002.Case No.CC/721/14 Dated: In the matter of:Suresh Pal Bana,A-3, Saket Dham, 121, Sector-5,Rajendra Nagar, Ghaziabad-201005……..COMPLA...

Case Number: 721

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Date of Filing: 19-09-2014

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Date of Upload: 27-03-2015

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.