Railway
Latest Judgments
Total 3749 Consumer Court Cases Against Railway.
Indian Railway Catering & Tourism Corporation & Others V/S K.L. Verma
Court Name: Jaipur-IV
Appelant Advocate Sudhir Kumar Verma & Others
Respondant Advocate P.C. Sharma
Case Number: 586
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Date of Filing: 09-02-2013
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Date of Upload: 06-08-2015
Sk. Manab Lutfee V/S The General Manager, Eastern Railway
Court Name: StateCommission
Appelant Advocate Mr. P.Prasad
Respondant Advocate Bappaditya Mali.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. FA/69/2014(Arisen out of Order Dated 17/12/2013 in Case No. CC/348/2012 of District Kolkata-II)1. The General Manager, Eastern RailwayFairlie Place, P.S. - Hare Stree...
Case Number: 69
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Date of Filing: 15-01-2014
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Date of Upload: 03-06-2015
RAILWAY DEPARTMENT V/S RAJESH KANDLWAL
Court Name: Jaipur-III
Appelant Advocate ASHOK KUMAR
Respondant Advocate VIZZI AGRAWAL
Case Number: 604
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Date of Filing: 22-05-2015
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Date of Upload: 19-06-2015
PRADEEP M V V/S THE DIVISIONAL RAILWAY MANAGER,COMMERCIAL
Court Name: StateCommission
Appelant Advocate S RANGANADHAN
Respondant Advocate
KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION SISUVIHARLANE VAZHUTHACADU THIRUVANANTHAPURAMAPPEAL NO.296/2015JUDGMENT DATED : 20.05.2015(Appeal filed against the order in CC.No.505/2012 on the file of CDRF, Ernakulam order dated : 29.11.2014)PRESENTSRI.K.CHANDRADAS NADAR : ...
Case Number: 15
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Date of Filing: 29-04-2015
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Date of Upload: 07-07-2015
SH. PREM NATH SHARMA V/S G.M. NORTHERN RAILWAY HEAD QUARTER'S OFFICE
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION : DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision: 15.05.2015First Appeal- 952/2014IN THE MATTER OF:-General Manager,Northern Railway Head Quarter’s OfficeBaroda House, New Delhi …..AppellantVersusSh. Pr...
Case Number: 952
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Date of Filing: 26-09-2014
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Date of Upload: 08-06-2015
Station Master Railway Station V/S Mangal Singh
Court Name: Bundi
Appelant Advocate Mangal Singh
Respondant Advocate Ajay Nuwal
Case Number: 21
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Date of Filing: 23-01-2014
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Date of Upload: 01-06-2015
Rajmal Jain s/o Anandi Lal Jain V/S Indian Northern Western Railway
Court Name: StateCommission
Appelant Advocate Balvundar Barar
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION,RAJASTHAN,JAIPUR BENCH NO.1FIRST APPEAL NO: 971/2014Indian Northern Western Railway, Jaipur Railway Station Office of DRM, General Manager, JaipurVs.Rajmal Jain r/o 1803 Faterpuria ka Darwaja Chora Rasta Jaipur & ors.FIRST APP...
Case Number: 971
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Date of Filing: 11-11-2014
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Date of Upload: 22-05-2015
Northern Western Railway & Others V/S Naresh Sharma
Court Name: Jaipur-IV
Appelant Advocate Govind Narayan Vijayvargiya & Others
Respondant Advocate Smt. Maya Bansal
Case Number: 374
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Date of Filing: 05-05-2011
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Date of Upload: 13-08-2015
Case Number: 8
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Date of Filing: 26-12-2008
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Date of Upload: 12-03-2016
STATION ADIKSHAK UTTAR MADHYA RAILWAY MORENA V/S GUANISHARAN KULSHRESHTHA
Court Name: Morena
Appelant Advocate APPLICANT SELF
Respondant Advocate
Case Number: 169
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Date of Filing: 15-10-2014
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Date of Upload: 15-09-2015
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Common FAQ
Question : Am I eligible to file case against Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Railway ?
Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.