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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Jharkhand

Ram Sagar Singh V/S Senior Divisional Manager, South Eastern Railway

Railway  

Court Name: StateCommission

Appelant Advocate Mr. Gautam Rakesh

Respondant Advocate

JHARKHAND STATE CONSUMER DISPUTES REDRESSAL COMMISSION,RANCHIFINAL ORDERRevision Petition No. RP/6/2015(Arisen out of Order Dated 18/03/2015 in Case No. EX/27/2014 of District Ranchi)1. Senior Divisional Manager, South Eastern RailwayRanchi Division, Ranchi...........Appellant(s)...

Case Number: 6

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Date of Filing: 30-04-2015

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Date of Upload: 13-07-2015

Madhya Pradesh

DRM West Central Railway Jabalpur V/S Smt. Babita Jain

Railway  

Court Name: Hoshangabad

Appelant Advocate Sanjay Tripathi

Respondant Advocate

Case Number: 152

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Date of Filing: 03-07-2014

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Date of Upload: 07-06-2016

Madhya Pradesh

INDIAN RAILWAY V/S ANIL SHARMA

Railway   Indian Railway  

Court Name: Gwalior

Appelant Advocate TARKESH SHARMA

Respondant Advocate

Case Number: 518

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Date of Filing: 01-11-2014

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Date of Upload: 19-06-2015

Rajasthan

EASTERN CENTRAL RAILWAY V/S NAVNEET

Railway  

Court Name: Jodhpur-II

Appelant Advocate

Respondant Advocate

पत्रावली अदम हाजरी पैरवी मे खारिज।...

Case Number: 118

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Date of Filing: 15-01-2015

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Date of Upload: 26-06-2015

Madhya Pradesh

INDIAN RAILWAY V/S MUKESH KHATIK

Railway   Indian Railway  

Court Name: Gwalior

Appelant Advocate TARKESH SHARMA

Respondant Advocate

Case Number: 517

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Date of Filing: 01-11-2014

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Date of Upload: 19-06-2015

Madhya Pradesh

BHARTIYA RAILWAY SEWA V/S SHRIMATI KIRAN JAIN

Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 536

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Date of Filing: 05-06-2015

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Date of Upload: 14-03-2016

Andhra Pradesh

South Central Railway V/S Smt. Molleti Annapurna

Railway  

Court Name: Visakhapatnam-II

Appelant Advocate C.R. Vasantha Kumar

Respondant Advocate K Dakshina Murthy

Date of Registration of the Complaint:25-04.2011 Date of Order:05-06-2015BEFORE THE DISTRICT CONSUMERS FORUM-II AT VISAKHAPATNAM P r e s e n t:1. Sri H. Ananda Rao, M.A., L.L.B., President2. Smt K. Saroja, M.A. B.L., Lady Member 3. Sri C.V. Rao, M.A., B.L., ...

Case Number: 156

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Date of Filing: 19-04-2011

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Date of Upload: 23-07-2015

Madhya Pradesh

WESTERN CENTRAL RAILWAY V/S GAURI SINGH

Railway  

Court Name: Bhopal

Appelant Advocate ADV SAMBHAWANA RAJPUT

Respondant Advocate

Case Number: 10

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Date of Filing: 30-06-2010

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Date of Upload: 08-03-2016

Rajasthan

Amar Singh s/o Shadhu Ram V/S Railway Sharmik Shakari Bank Ltd

Railway  

Court Name: StateCommission

Appelant Advocate Norang Lal Saini

Respondant Advocate Prem Prakash

Case Number: 1635

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Date of Filing: 09-08-2010

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Date of Upload: 10-06-2015

Rajasthan

North-West Railway V/S Abdul Gani

Railway  

Court Name: Jaipur-IV

Appelant Advocate Julfikar Ali

Respondant Advocate Brajraj Gautam

जिला उपभोक्ता विवाद प्रतितोष मंच, जयपुर चतुर्थ, जयपुर पीठासीन अधिकारी डाॅ. चन्द्रिका प्रसाद शर्मा, अध्यक�...

Case Number: 1940

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Date of Filing: 07-08-2012

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Date of Upload: 06-07-2015

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.