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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Uttar Pradesh

Station Master Ghazipur City Railway Station V/S Arvind Rajbhar

Railway  

Court Name: Ghazipur

Appelant Advocate Shri Maruti Kumar Rai

Respondant Advocate Shri Sachidanand Singh

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM GHAZIPURCOLLECTORATE COMPOUND, DISTRICT- GHAZIPURComplaint Case No. CC/164/20141. Arvind RajbharS/O Late Rampati Rajbhar Resident- Village & Post- Yusufpur (Kharwa) Pargana- Shadiyabad, Tehsil- Jakhaniya, District- Ghazipur...........Com...

Case Number: 164

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Date of Filing: 01-07-2014

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Date of Upload: 31-07-2015

Maharashtra

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD., THROUGH CHAIRMAN & MANAGING DIRECTOR SHRI. V/S PRAMODKUMAR HARISHCHANDRA AGRAWAL

Railway   Indian Railway  

Court Name: Gondia

Appelant Advocate

Respondant Advocate MR. S. B. RAJANKAR

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, GONDIAROOM NO. 214, SECOND FLOOR, COLLECTORATE BUILDING,AMGOAN ROAD, GONDIAMAHARASHTRAComplaint Case No. CC/14/641. PRAMODKUMAR HARISHCHANDRA AGRAWALR/O.MANOHAR CHOWK, OPPOSITE TRAFFIC POLICE HQ. GONDIAGONDIAMAHARASHTRA2. RAKSHA PRAMOD ...

Case Number: 14

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Date of Filing: 18-09-2014

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Date of Upload: 03-08-2015

Maharashtra

SOUTH EAST CENTRAL RAILWAY THROUGH DIVISIONAL RAILWAY MANAGER V/S PRATIK SUDHIR RATHOD

Railway  

Court Name: Gondia

Appelant Advocate MR.S.R.RATHOD

Respondant Advocate MR. S. B. RAJANKAR

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, GONDIAROOM NO. 214, SECOND FLOOR, COLLECTORATE BUILDING,AMGOAN ROAD, GONDIAMAHARASHTRAComplaint Case No. CC/14/771. PRATIK SUDHIR RATHODR/O.POWER HOUSE ROAD, RAMNAGAR,GONDIAGONDIAMAHARASHTRA...........Complainant(s)Versus1. SOUTH EAST C...

Case Number: 14

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Date of Filing: 05-11-2014

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Date of Upload: 03-08-2015

Rajasthan

Railway Station V/S Gajendra pratap singh

Railway  

Court Name: Sawai Madhopur

Appelant Advocate Mukesh Tehriya

Respondant Advocate ABHAY GUPTA

Case Number: 421

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Date of Filing: 18-09-2014

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Date of Upload: 03-08-2015

West Bengal

Amarjeet Singh V/S Indian Railway Welfare Organisation

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Ms. Banasree Nandy

Respondant Advocate Mr. Tarun Kanti Ghosh

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087Miscellaneous Application No. MA/23/2015InComplaint Case No. CC/184/20131. Indian Railway Welfare OrganisationRailway Office Complex, Shivaji Bridge(Minto Bridge), behind Shankar Mark...

Case Number: 23

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Date of Filing: 13-01-2015

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Date of Upload: 29-07-2015

Kerala

The Proprietor, New Malabar Information Centre, Near Railway Gate,, V/S K A Issac, Aged 64 Years, Kurungattil House, Thovarimala P O, Ambukuthy,

Railway  

Court Name: Wayanad

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMCIVIL STATION ,KALPETTAWAYANAD-673122PHONE 04936-202755Complaint Case No. CC/144/20141. K A Issac, Aged 64 Years, Kurungattil House, Thovarimala P O, Ambukuthy, BatheryWayanadKerala...........Complainant(s)Versus1. The Proprietor, New Malabar Info...

Case Number: 144

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Date of Filing: 14-07-2014

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Date of Upload: 25-09-2015

Madhya Pradesh

IRCTC INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED V/S SATISH KUMAR TRIPATHI

Irctc   Railway   Indian Railway  

Court Name: Satna

Appelant Advocate SELF

Respondant Advocate NA

Case Number: 470

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Date of Filing: 01-12-2014

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Date of Upload: 10-02-2016

Uttar Pradesh

NORTHERN RAILWAY V/S PREM CHAND YADAV

Railway  

Court Name: Lucknow-II

Appelant Advocate

Respondant Advocate

Case Number: 843

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Date of Filing: 13-10-2003

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Date of Upload: 01-08-2015

West Bengal

The Station Manager, Bagnan Railway Station, V/S DR. NILMONI DHARA

Railway  

Court Name: Howrah

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM HOWRAH20, Round Tank Lane, Howrah 711 101.Office (033) 2638 0892, Confonet (033) 2638 0512 Fax (033) 2638 0892Complaint Case No. CC/15/2371. DR. NILMONI DHARAS/O late Pasuputi Dhara, MOIRAPARA, Vil P.s. And P.O. Uluberia Dist Howrah 711 ...

Case Number: 15

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Date of Filing: 01-07-2015

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Date of Upload: 29-07-2015

Telangana

The Government of India, Railway Department V/S Smt. Geeta Pissay

Railway   Government  

Court Name: Hyderabad-III

Appelant Advocate

Respondant Advocate Smt. Vijaya Sagi

Case Number: 447

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Date of Filing: 08-07-2013

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Date of Upload: 20-08-2015

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.