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Railway

Latest Judgments

Total 3749 Consumer Court Cases Against Railway.

Kerala

THE DIVISIONAL MANAGER , SOUTHERN RAILWAY V/S T.N BHASKARAN NAIR

Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONTHIRUVANANTHAPURAMFirst Appeal No. A/14/175(Arisen out of Order Dated 17/03/2014 in Case No. cc/157/2013 of District Kollam)1. T.N BHASKARAN NAIRCHAIRMAN, CHAIRMAN ,CONSUMER VIGILANCE CELL, THEVALLY KOLLAM 9KOLLAMKERALA2. K. BHASKARAN N...

Case Number: 14

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Date of Filing: 07-04-2014

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Date of Upload: 13-01-2016

Tamil Nadu

The Divisional Manager,Southern Railway V/S D.Jeyachandran

Railway  

Court Name: Madurai

Appelant Advocate K.Durairaj

Respondant Advocate

Case Number: 50

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Date of Filing: 14-03-2011

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Date of Upload: 27-11-2015

Circuit Bench Nagpur

SHRI. RASHPALKRISHNAN S/O WADHAKAMAL CHOPDA V/S THE SECRETARY, THE RAILWAY BOARD OF INDIA

Railway  

Court Name: StateCommission

Appelant Advocate ADV. S.N. ABHYANKAR

Respondant Advocate

...

Case Number: 15

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Date of Filing: 17-08-2015

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Date of Upload: 30-10-2015

Delhi

RAKESH BANSAL & ORS. V/S ADDL. DIR. RAILWAY MOOJER

Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE STATE COMMISSION : DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision:15.10.2015First Appeal- 518/2013(Arising out of the order dated 26.11.2012 passed in Complainant Case No. 522/2011 by the District Consumer Disputes Redressal Forum (...

Case Number: 518

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Date of Filing: 26-04-2013

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Date of Upload: 29-10-2015

Tamil Nadu

Shaw Navas Ahamed & 2 others V/S The General Manager,Indian Railway Welfare Organisation & another

Railway  

Court Name: StateCommission

Appelant Advocate Ramasubramaniam

Respondant Advocate M.B.Raghavan

BEFORE THE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, CHENNAI Present:Thiru J. Jayaram, PRESIDING JUDICIAL MEMBER Tmt. P. Bakiyavathi MEMBERF.A. No. 473 / 2012 (Against the Order in C.C. No. 41 / 2011,dated 21-10-2011 on the file of the DCDRF, Coi...

Case Number: 473

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Date of Filing: 16-08-2012

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Date of Upload: 17-11-2015

Andhra Pradesh

Indian Railway Catering and Tourism Corporation Limited V/S M. Ravi Kiran

Railway   Indian Railway  

Court Name: Visakhapatnam-II

Appelant Advocate M.N. Aditya

Respondant Advocate M/s Badarinath and Madan Mohan

Case Number: 108

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Date of Filing: 04-02-2015

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Date of Upload: 17-11-2015

Maharashtra

Chief Claim Officer, Central Railway V/S Udayraj Hauslal Prasad

Railway  

Court Name: Nashik

Appelant Advocate Sandip A. Choradiya

Respondant Advocate

Case Number: 494

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Date of Filing: 10-12-2014

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Date of Upload: 04-11-2015

Maharashtra

Union of India, Through General Manager,, Western Railway V/S Mrs.Devaki Suresh Pandoli

Railway  

Court Name: Thane

Appelant Advocate P.D.Mane

Respondant Advocate

जिल्हा ग्राहक तक्रार निवारण मंच, ठाणे .Complaint Case No. CC/12/1231. Mrs.Devaki Suresh PandoliArnala Kila Road, Sai Baba Mandir Road, Virar(w), Thane............Complainant(s)Versus1. Union of India, Through General M...

Case Number: 12

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Date of Filing: 17-03-2012

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Date of Upload: 05-10-2015

Uttar Pradesh

N Railway V/S R M Gupta

Railway  

Court Name: StateCommission

Appelant Advocate MAHARAJ VINAY

Respondant Advocate P P SRIVASTAV

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/2008/349(Arisen out of Order Dated in Case No. of District State Commission)1. R M GuptaA...........Appellant(s)Versus1. N RailwayA...........Resp...

Case Number: 2008

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Date of Filing: 18-02-2008

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Date of Upload: 21-11-2015

Chhattisgarh

In charge, G.R.P., Railway Station Durg V/S Nisha Jaiswal

Railway  

Court Name: Durg

Appelant Advocate Smt. Subha Sanyal

Respondant Advocate

Case Number: 15

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Date of Filing: 19-05-2015

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Date of Upload: 28-10-2015

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.