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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Maharashtra

Through The Chairman and Managing Director, Konkan Railway Corporation V/S Mrs. Veena Rajkumar Hegde thru C.A. Mr. Keshav Gulaji Patole

Railway  

Court Name: Additional DCF, Thane

Appelant Advocate C.A. Mr. Keshav Gulaji Patole

Respondant Advocate

Case Number: 15

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Date of Filing: 18-02-2015

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Date of Upload: 18-12-2015

Telangana

Indian Railway Catering Tourism Corporation Ltd V/S Baikunthanath Sahoo

Railway   Indian Railway  

Court Name: Hyderabad-III

Appelant Advocate Mr. K. Narayana Rao

Respondant Advocate Ms. Vijaya Sagi

Case Number: 57

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Date of Filing: 10-10-2014

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Date of Upload: 06-01-2016

West Bengal

Diviisonal Railway Manager, Eastern Railway. V/S Soumen Dey

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II.8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/60/20151. Soumen Dey19-B, Brindaban Basak Street, Kolkata-700005............Complainant(s)Versus1. Diviisonal Railway Manager, Eastern Railway.D...

Case Number: 60

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Date of Filing: 11-02-2015

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Date of Upload: 10-12-2015

Tamil Nadu

The Divisional Manager,Southern Railway and other V/S S.Suseela

Railway  

Court Name: Madurai

Appelant Advocate K.Durairaj

Respondant Advocate S.Kandasamy

Case Number: 51

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Date of Filing: 14-03-2011

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Date of Upload: 04-02-2016

Chhattisgarh

Navneet Mishra V/S South East Central Railway & Ors.

Railway  

Court Name: StateCommission

Appelant Advocate Shri Rajesh Dubey

Respondant Advocate Shri R.S.Sengar

Case Number: 15

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Date of Filing: 21-04-2015

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Date of Upload: 15-12-2015

Chhattisgarh

Smt. Raju Devi Suryavanshi & Anr. V/S Divisional Railway Manager & Anr.

Railway  

Court Name: StateCommission

Appelant Advocate Shri Rajesh Dubey

Respondant Advocate Shri Vijay Mishra

Case Number: 15

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Date of Filing: 25-04-2015

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Date of Upload: 15-12-2015

Maharashtra

The Chief Commercial Manager (Refunds) Central Railway V/S Mr. Sreehari Chava s/o Subba Rao

Railway  

Court Name: Nagpur

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NAGPURNew Administrative Building5th Floor, Civil Lines,Nagpur-440 0010712-2548522Complaint Case No. CC/14/6031. Mr. Sreehari Chava s/o Subba Rao r/o 7 Shiv Anand Layout Khamla Nagpur 440025NagpurMaharastra2. Mrs Manik Chava w/o Sreehar...

Case Number: 14

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Date of Filing: 15-12-2014

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Date of Upload: 18-01-2016

Delhi

INDIAN RAILWAY V/S SALMAN AHMED

Railway   Indian Railway  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM (EAST)GOVT. OF NCT OF DELHICONVENIENT SHOPPING CENTRE, FIRST FLOOR, SAINI ENCLAVE, DELHI – 110 092C.C. NO. 363/15Shri Salman AhmedS/o Imtyaj AhmedR/o R-216/2, Ramesh ParkLaxmi Nagar, Delhi – 110 092 ….ComplainantVs.In...

Case Number: 363

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Date of Filing: 20-05-2015

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Date of Upload: 18-12-2017

Maharashtra

Central Railway Registar ,bhusawal V/S Hema Yuvraj Prajapat & other

Railway  

Court Name: Jalgaon

Appelant Advocate Adv.daolat vandade

Respondant Advocate

final order District Consumer Redressal Forum,JalgaonComplaint Case No. CC/11/2641. Hema Yuvraj Prajapat & other...........Complainant(s)Versus1. Central Railway Registar ,bhusawal............Opp.Party(s) BEFORE:HON'BLE MR. Vinayak R.Londhe PRESIDENTHON'BLE MRS. Poonam N.Malik ME...

Case Number: 11

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Date of Filing: 04-05-2011

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Date of Upload: 12-12-2015

Circuit Bench Nagpur

THE DRM SOUTH.EASTERN CENTRAL RAILWAY V/S GONDIA ANANDPUR LAHORE AMRITSAR SIKH YUVA SAMITI

Amritsar   Railway  

Court Name: StateCommission

Appelant Advocate ADV MOTWANI

Respondant Advocate ADV LAMBAT

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONMAHARASHTRA NAGPUR CIRCUIT BENCHNAGPURComplaint Case No. CC/10/20091. GONDIA ANANDPUR LAHORE AMRITSAR SIKH YUVA SAMITIRAHI DARPAN,MAIN ROAD,GONDIAGONDIA...........Complainant(s)Versus1. THE DRM SOUTH.EASTERN CENTRAL RAILWAYNAGPUR2. SENI...

Case Number: 10

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Date of Filing: 10-06-2009

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Date of Upload: 07-12-2015

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.