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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Chhattisgarh

Anil Kumar Shukla V/S D.M.Western Railway Ratlam & Ors

Railway  

Court Name: StateCommission

Appelant Advocate Shri Sanjeev Sharma

Respondant Advocate Shri Sanjay Agrawal

Case Number: 15

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Date of Filing: 26-02-2015

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Date of Upload: 28-12-2015

West Bengal

Sri Amlan Rakshit V/S South Eastern Railway (Commercial)

Railway  

Court Name: StateCommission

Appelant Advocate Mr. Srijan Nayek Mr. Alok Mukhopadhyay Ms. Arpita Saha

Respondant Advocate In-Person.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. FA/868/2014(Arisen out of Order Dated 09/07/2014 in Case No. Complaint Case No. CC/299/2013 of District Kolkata-II(Central))1. South Eastern Railway (Commercial)Chief...

Case Number: 868

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Date of Filing: 08-08-2014

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Date of Upload: 23-12-2015

Madhya Pradesh

Indian Railway Catering and Tourism Corporation V/S VINOD KUMAR

Railway   Indian Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 1284

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Date of Filing: 05-12-2015

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Date of Upload: 03-06-2016

Orissa

The General Manager East Cost Railway Bhubaneswar V/S Sri Ramayana Mishra, S/o- H.K. mishra

Railway  

Court Name: Balangir

Appelant Advocate C.S . Mishra

Respondant Advocate

Heading1Heading2Complaint Case No. CC/2014/471. Sri Ramayana Mishra, S/o- H.K. mishraAt/Po/Ps/-Titilagarh Dist-Bolangir...........Complainant(s)Versus1. The General Manager East Cost Railway BhubaneswarBhubaneswar............Opp.Party(s) BEFORE:HON'BLE MR. Purusottam Samantara PR...

Case Number: 2014

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Date of Filing: 25-06-2014

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Date of Upload: 06-04-2016

Uttar Pradesh

Railway V/S Bhuvneshwar Kumar Mishra

Railway  

Court Name: Varanasi

Appelant Advocate

Respondant Advocate

Case Number: 83

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Date of Filing: 23-11-2015

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Date of Upload: 29-12-2015

Uttar Pradesh

Northern Railway V/S Sheo Muni Prasad

Railway  

Court Name: Varanasi

Appelant Advocate A. K. Varma

Respondant Advocate

Case Number: 53

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Date of Filing: 28-10-2014

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Date of Upload: 18-12-2015

Rajasthan

RAILWAY DEPARTMENT V/S LAHRI SHANKER

Railway  

Court Name: Jaipur-III

Appelant Advocate -

Respondant Advocate -

Case Number: 617

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Date of Filing: 16-12-2015

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Date of Upload: 22-12-2015

Maharashtra

rhe divisional railway managar V/S raviraj talli

Railway  

Court Name: Solapur

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Forum, Solapur.Behind District Treasury Office, Solapur.Complaint Case No. CC/12/3121. raviraj talliB.L.D.E. collage bijapur (karanataka)bijapurkaranataka...........Complainant(s)Versus1. rhe divisional railway managar solapur division solapur...

Case Number: 12

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Date of Filing: 29-11-2012

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Date of Upload: 20-01-2016

Orissa

Case Number: 30

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Date of Filing: 18-03-2014

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Date of Upload: 13-01-2016

Rajasthan

Station Adhiksk Railway V/S Surendr Kumar Jatav

Railway  

Court Name: Sawai Madhopur

Appelant Advocate

Respondant Advocate

Case Number: 574

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Date of Filing: 05-12-2013

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Date of Upload: 15-12-2015

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.