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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Delhi

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD. V/S RAMAVTAR

Railway   Indian Railway  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/363/20131. RAMAVTAR R/O C-124 KATWARIA SARAI NEW DELHI 110016...........Complainant(s)Versus1. INDIAN RAILWAY CATERING AND TOURISM CORPOR...

Case Number: 363

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Date of Filing: 18-06-2013

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Date of Upload: 30-01-2016

Maharashtra

Mukhya Mahaprabhandhak ,Madhya Railway Chhatrapati Shivaji Tarminal Mumbai V/S Nileshwar Gauarishankar Vyas

Railway  

Court Name: Chandrapur

Appelant Advocate Adv. Pachpor

Respondant Advocate

Case Number: 14

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Date of Filing: 02-12-2014

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Date of Upload: 02-02-2016

Maharashtra

South Central Railway Division Nanded V/S Sanjiv Nagorao Kaware

Railway  

Court Name: Nanded

Appelant Advocate Adv. U. A. Paul

Respondant Advocate

Case Number: 15

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Date of Filing: 30-10-2015

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Date of Upload: 22-01-2016

Rajasthan

Jagdish Saini s/o Sita Ram Saini V/S Union Of India Through M.D.Northen Railway

Union Of India   Railway  

Court Name: StateCommission

Appelant Advocate Anil Saxena

Respondant Advocate

Case Number: 28

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Date of Filing: 26-06-2015

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Date of Upload: 25-01-2016

Kerala

CHIEF CLAIMS MANAGER, COMMERCIAL BRANCH, SOUTHERN RAILWAY V/S M.M. BASHEER

Railway  

Court Name: Ernakulam

Appelant Advocate TOM JOSEPH

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/15/5671. M.M. BASHEERMANGARATHU HOUSE, PEZHAKKAPILLY. P.O., MUVATTUPUZHA - 686 673...........Complainant(s)Versus1. CHIEF CLAIMS MANAGER, COMMERCIAL BRANCH, SOUTHERN RAILWAYCLAIMS OFFICE, 5TH FLOOR, MOORE ...

Case Number: 15

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Date of Filing: 22-08-2015

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Date of Upload: 15-11-2016

Maharashtra

DIVISIONAL RAILWAY MANAGER V/S PRITISH UTTAMRAO GAIKWAD

Railway  

Court Name: Wardha

Appelant Advocate ADV.UNHALE

Respondant Advocate ADV.ANIL LAMBAT

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Case Number: 10

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Date of Filing: 20-01-2015

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Date of Upload: 16-03-2016

Andhra Pradesh

Case Number: 761

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Date of Filing: 08-10-2014

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Date of Upload: 21-03-2016

Madhya Pradesh

STATION MANAGER, NORTH CENTRAL RAILWAY V/S DHEERAJ KUMAR CHOBE

Railway  

Court Name: Gwalior

Appelant Advocate SATYA SHARMA

Respondant Advocate KAMAL JAIN

Case Number: 165

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Date of Filing: 27-04-2015

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Date of Upload: 19-01-2016

Maharashtra

WESTERN RAILWAY, TRHOUGH GENERAL MANAGER, WESTERN RAILWAY V/S MRS. AIKAL KUNAL SHAH

Railway  

Court Name: DCF, South Mumbai

Appelant Advocate MISS. DATTA GADA

Respondant Advocate

Case Number: 176

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Date of Filing: 11-07-2014

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Date of Upload: 16-01-2016

Chhattisgarh

Dr.Sanjay Dani & Anr. V/S G.M. South East Central Railway & Ors.

Railway  

Court Name: StateCommission

Appelant Advocate Shri D.L.Rathore

Respondant Advocate Shri Manoj Verma

Case Number: 15

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Date of Filing: 07-07-2015

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Date of Upload: 14-01-2016

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.