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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

West Bengal

I.R.C.T.C. Eastrn Railway V/S SHANTANU GUPTA

Railway  

Court Name: Howrah

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM HOWRAH20, Round Tank Lane, Howrah 711 101.Office (033) 2638 0892, Confonet (033) 2638 0512 Fax (033) 2638 0892Complaint Case No. CC/14/2521. SHANTANU GUPTAS/O lt. Sushil Chandra Gupta, Flat no. 81CC/5, Anupama Phase - II V.I.P. Road, P.S...

Case Number: 14

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Date of Filing: 28-04-2014

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Date of Upload: 29-02-2016

West Bengal

EASTERN RAILWAY V/S SMT. KAKALI DAS

Railway  

Court Name: Howrah

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM HOWRAH20, Round Tank Lane, Howrah 711 101.Office (033) 2638 0892, Confonet (033) 2638 0512 Fax (033) 2638 0892Complaint Case No. CC/14/2961. SMT. KAKALI DASW/O Sri Saugat Das, 155, Old Jassore Road, N-302, Fortune City P.S. MadhyamgramKo...

Case Number: 14

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Date of Filing: 22-05-2014

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Date of Upload: 03-03-2016

West Bengal

South Eastern Railway (Commercial), Chiewf Commercial Manager V/S Amlan Rakshit

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Execution Application No. EA/132/2014InComplaint Case No. CC/299/20131. Amlan Rakshit 13-A/27, Arif Road, Flat-1A, 1st Floor, Shiva Apartment, Kolkata-700067...

Case Number: 132

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Date of Filing: 18-08-2014

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Date of Upload: 25-02-2016

West Bengal

EASTERN RAILWAY V/S CHANDAN SAHA

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate

Respondant Advocate LD.ADVOCATE

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Execution Application No. EA/51/2011InCC/275/20081. CHANDAN SAHA AKANSHA, BLOCK-HB, PLOT NO-325, SALT LAKE CITY, KOLKATA-106............Appellant(s)Versus1. ...

Case Number: 51

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Date of Filing: 30-03-2011

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Date of Upload: 25-02-2016

Uttar Pradesh

Union of India Nordarn Cenctral Railway V/S Dr. N.K. Gandhi

Union Of India   Railway  

Court Name: StateCommission

Appelant Advocate Self

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/861/2015(Arisen out of Order Dated 31/03/2015 in Case No. C/145/2012 of District Jhansi)1. Dr. N.K. GandhiDehli...........Appellant(s)Versus1. Uni...

Case Number: 861

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Date of Filing: 08-05-2015

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Date of Upload: 20-05-2016

West Bengal

Swapan Chatterjee V/S The General Manager, Eastern Railway

Railway  

Court Name: StateCommission

Appelant Advocate Mr. P. Prasad Mr. Asit Kumar Ganguly

Respondant Advocate Samarjit Balial.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. FA/673/2014(Arisen out of Order Dated 05/05/2014 in Case No. Complaint Case No. CC/53/2013 of District Kolkata-II(Central))1. The General Manager, Eastern Railway17, ...

Case Number: 673

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Date of Filing: 11-06-2014

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Date of Upload: 25-02-2016

Tamil Nadu

Case Number: 36

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Date of Filing: 14-08-2014

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Date of Upload: 24-09-2016

Kerala

Southern Railway V/S Muhammed Irfan Ali.M.K.

Railway  

Court Name: Kasaragod

Appelant Advocate

Respondant Advocate

C.D.R.F. KasaragodKeralaComplaint Case No. CC/14/2801. Muhammed Irfan Ali.M.K.S/o Late A.K.Muhammed Business, R/at. Thabsheera Manzil, Muttathodi PO, Vidyanagar - 671123KasaragodKerala...........Complainant(s)Versus1. Southern RailwayPark Town, Chennai - 600003ChennaiTamilNadu2. ...

Case Number: 14

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Date of Filing: 29-12-2014

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Date of Upload: 23-03-2016

Haryana

The Station Master Railway Station. V/S Karan Singh S/o Sapattar Singh

Railway  

Court Name: Yamunanagar

Appelant Advocate Mir Chand

Respondant Advocate Ramneek Sharma

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, YAMUNA NAGAR Complaint No. 507 of 200. Date of institution: 25.05.2010. Date of decision: 18.02.2016.Karan Singh aged about 40 years son of Sh. Sapattar Singh @ Inspector Singh R/o Village Nagal, Tehsil Jagadhri, District...

Case Number: 507

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Date of Filing: 25-05-2010

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Date of Upload: 28-06-2016

Madhya Pradesh

INDIAN RAILWAY THROUGH STATION MASTER GWALIOR V/S Smt. RAMAN MISHRA

Railway   Indian Railway  

Court Name: Gwalior

Appelant Advocate Y.P.SINGH & D.S.TOMER

Respondant Advocate KAMAL JAIN

Case Number: 355

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Date of Filing: 21-08-2015

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Date of Upload: 18-02-2016

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.