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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Madhya Pradesh

INDIAN RAILWAY THROUGH NORTH CENTRAL RAILWAY V/S SUNIL KOHLI

Railway   Indian Railway  

Court Name: Gwalior

Appelant Advocate JITENDRA K. JAIN

Respondant Advocate

Case Number: 356

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Date of Filing: 20-08-2015

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Date of Upload: 30-03-2016

Tamil Nadu

-3 & anotherThe Southern Railway, rep. by Divisional Railway Manager, Chennai-Division, V/S Thendralkumar, Mrs.Saranya Thendral,

Railway  

Court Name: North Chennai

Appelant Advocate T.Arun kumar

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL FORUMCHENNAI(NORTH)Complaint Case No. C.C.225/20131. Thendralkumar, Mrs.Saranya Thendral, 57, Kumaran Nagar, Sevapet Rd, Thirur & Post, ThiruvallurTK, District...........Complainant(s)Versus1. -3 & anotherThe Southern Railway, rep. by Divisiona...

Case Number: 0

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Date of Filing: 22-11-2013

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Date of Upload: 07-04-2016

Jharkhand

Case Number: 39

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Date of Filing: 23-03-2016

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Date of Upload: 04-01-2020

West Bengal

Senior Division Commersial Superintendent , South Eastern Railway V/S Shibaji Bhowmik

Railway  

Court Name: Paschim Midnapore

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMPASCHIM MEDINIPUR.Bibekananda Pramanik, President, Mrs. Debi Sengupta, Memberand Kapot Chattopadhyay, Member.Complaint Case No.42/2014 Shibaji Bhowmik…………..……&helli...

Case Number: 42

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Date of Filing: 03-04-2014

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Date of Upload: 09-04-2016

Kerala

MANAGER PALAKAD RAILWAY DIVISION V/S HAMZA HAJI AP

Railway  

Court Name: Malappuram

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL MALAPPURAMComplaint Case No. CC/305/20141. HAMZA HAJI APWANDOOR POST WANDOORMALAPPURAM DIST...........Complainant(s)Versus1. MANAGER PALAKAD RAILWAY DIVISIONPALAKKAD............Opp.Party(s) BEFORE:HON'BLE MR. AA VIJAYAN PRESIDENTHON'BLE MS. MA...

Case Number: 305

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Date of Filing: 05-09-2014

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Date of Upload: 31-05-2016

West Bengal

Case Number: 465

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Date of Filing: 11-08-2015

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Date of Upload: 11-04-2016

West Bengal

The Area Manager, Eastern Railway and ors. V/S Sri Jugal Kishore Bhagat S/o Sri Harinarayan Bhagat

Railway  

Court Name: North 24 Parganas

Appelant Advocate

Respondant Advocate

...

Case Number: 466

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Date of Filing: 11-08-2015

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Date of Upload: 11-04-2016

West Bengal

Case Number: 467

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Date of Filing: 11-08-2015

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Date of Upload: 11-04-2016

Bihar

D.R.M.E.C. Railway Danapur, Patna, and Anr. V/S Dharamvir Singh,

Railway  

Court Name: Patna

Appelant Advocate

Respondant Advocate

Case Number: 409

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Date of Filing: 15-12-2011

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Date of Upload: 17-08-2021

Delhi

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD V/S B L MALHOTRA

Railway   Indian Railway  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/754/20101. B L MALHOTRA A-26D DDA FLATS MUNIRKA NEW DELHI 110067...........Complainant(s)Versus1. INDIAN RAILWAY CATERING AND TOURISM CORP...

Case Number: 754

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Date of Filing: 30-12-2010

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Date of Upload: 01-04-2016

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.