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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

West Bengal

Station Manager,Burdwan Railway Station. V/S Dr.Ayan Sain.

Railway  

Court Name: Burdwan

Appelant Advocate Sumit Roy.

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM166 Nivedita Pally, Muchipara, G.T. Road, P.O. Sripally,Dist Burdwan - 713103Complaint Case No. CC/47/20151. Dr.Ayan Sain.S/O Sandip Sain.of 21,Natunpally.Burdwan.P.o.P,s.Burdwan. BurdwanWestBengal...........Complainant(s)Versus1. Station...

Case Number: 47

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Date of Filing: 11-02-2015

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Date of Upload: 08-04-2016

Orissa

The Divisional Manager East Cost Railway V/S Kishanlal Jain

Railway  

Court Name: Kalahandi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KALAHAND NEAR TV CENTRE PADA BHAWANIPATANA KALAHANDI ODISHA PIN 766001Complaint Case No. CC/139/20151. Kishanlal JainNuabandh Para BhawanipatanaKalahandiOdisha...........Complainant(s)Versus1. The Divisional Manager East Cost RailwayAt/P...

Case Number: 139

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Date of Filing: 21-08-2015

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Date of Upload: 08-04-2016

Bihar

Station Manager Patna Railway Station & Others, V/S Krishna Chandra,

Railway  

Court Name: Patna

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER FORUMPATNA, BIHARComplaint Case No. CC/54/2014( Date of Filing : 06 Feb 2014 )1. Krishna Chandra,S/o- Late Gange Das, R/o- Mitra Mandal Colony Phase-2, P.O- Beur, P.S- Beur, Distt- patna,...........Complainant(s)Versus1. Station Manager Patna Railway Station & O...

Case Number: 54

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Date of Filing: 06-02-2014

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Date of Upload: 02-12-2021

Uttar Pradesh

GENERAL MANAGER UTTAR RAILWAY V/S ALTAAF HUSAIN

Railway  

Court Name: Rampur

Appelant Advocate SUDHEER KUMAR

Respondant Advocate S. K. PATHAK

Case Number: 13

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Date of Filing: 26-02-1994

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Date of Upload: 07-04-2016

Orissa

Gupta Prasad Sahu V/S The Station Manager, Muniguda Railway Station

Railway  

Court Name: StateCommission

Appelant Advocate M/s. D.P. Jena & Assoc.

Respondant Advocate

Case Number: 464

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Date of Filing: 23-09-2015

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Date of Upload: 25-07-2018

Chhattisgarh

Gurudarshan Singh Lamba & Ors. V/S General Manager East Coast Railway & Ors.

Railway  

Court Name: StateCommission

Appelant Advocate Shri R.K.Shukla

Respondant Advocate R-1 Present In Person

Case Number: 15

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Date of Filing: 10-11-2015

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Date of Upload: 01-04-2016

Gujarat

RUKMANIBEN R PATEL V/S WESTERN RAILWAY

Railway  

Court Name: StateCommission

Appelant Advocate K N SHAH

Respondant Advocate

...

Case Number: 16

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Date of Filing: 23-03-2016

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Date of Upload: 06-04-2016

Kerala

STATION MASTER, KOZHIKODE RAILWAY STATION V/S AMMAD KUTTY

Railway  

Court Name: Kozhikode

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMCIVIL STATION, KOZHIKODEComplaint Case No. CC/580/20141. AMMAD KUTTY395,NADAKKAL HOUSE,KODUVALLY, KARUVANPOYIL P.O,THALAPERUMANNA,KOZHIKODE-673603...........Complainant(s)Versus1. STATION MASTER, KOZHIKODE RAILWAY STATIONKOZHIKODE-6730022. THE DIV...

Case Number: 580

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Date of Filing: 17-11-2014

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Date of Upload: 31-03-2016

Maharashtra

SOUTH EASTERN CENTRAL RAILWAY THROUGH GENERAL MANAGER MR. NAVEEN KUMAR TONDON V/S VINOD BALLABHDASJI MAHESHWARI

Railway  

Court Name: Gondia

Appelant Advocate MRS.D.G.DOYE

Respondant Advocate MR.S. B. RAJANKAR

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, GONDIAROOM NO. 214, SECOND FLOOR, COLLECTORATE BUILDING,AMGOAN ROAD, GONDIAMAHARASHTRAComplaint Case No. CC/14/531. VINOD BALLABHDASJI MAHESHWARIR/O.TUMSAR AND OFFICE AT 32, RAJLAXMI COMPLEX, RAMNAGAR, GONDIAGONDIAMAHARASHTRA..............

Case Number: 14

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Date of Filing: 20-08-2014

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Date of Upload: 01-04-2016

West Bengal

General Manager, Eastern Railway V/S Puspendu Dutta Chowdhury

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate Soumen Sekhar Ghosh

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/376/20151. Puspendu Dutta Chowdhury72, Kankulia Road, Kolkata-700029............Complainant(s)Versus1. General Manager, Eastern Railway...

Case Number: 376

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Date of Filing: 03-08-2015

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Date of Upload: 31-03-2016

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.