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Railway

Latest Judgments

Total 3750 Consumer Court Cases Against Railway.

Madhya Pradesh

western railway V/S dinesh shastri

Railway  

Court Name: Ujjain

Appelant Advocate

Respondant Advocate

Case Number: 2014

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Date of Filing: 27-11-2014

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Date of Upload: 31-05-2016

NCDRC

INDIAN NORTH WESTERN RAILWAY V/S RAJMAL JAIN & 5 ORS.

Railway  

Court Name: NCDRC

Appelant Advocate MR. ANUJ BHANDARI

Respondant Advocate MS.REKHA AGGARWAL

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1859-1860 OF 2015(Against the Order dated 14/05/2015 in Appeal No. 971/2014 & 1016/2014 of the State Commission Rajasthan)1. RAJMAL JAIN & 5 ORS.SON OF LATE SHRI ANANDI LAL JAIN RESIDENT OF 1803,FATEHP...

Case Number: 1859

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Date of Filing: 21-07-2015

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Date of Upload: 27-05-2016

Madhya Pradesh

Indian Railway Catering and Tourism Corporation V/S SHYAM PANDAY

Railway   Indian Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 1017

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Date of Filing: 26-09-2015

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Date of Upload: 25-04-2017

West Bengal

EASTERN RAILWAY & ANOTHER. V/S JOY MOULICK

Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II (CENTRAL)8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Execution Application No. EA/234/2015InComplaint Case No. CC/04/20131. JOY MOULICKC-1,NAYABAD AVENUE,P.S-PURBA JADAVPUR,KOLKATA-700094............Appellant(s...

Case Number: 234

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Date of Filing: 03-11-2015

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Date of Upload: 24-05-2016

Rajasthan

RAILWAY V/S ANITA ARORA

Railway  

Court Name: Ajmer

Appelant Advocate ADV.RAJESH CHOUDARY

Respondant Advocate

Heading1Heading2Complaint Case No. CC/242/20141. ANITA ARORAAJMER...........Complainant(s)Versus1. RAILWAYAJMER............Opp.Party(s) BEFORE: Vinay Kumar Goswami PRESIDENT Naveen Kumar MEMBER Jyoti Dosi MEMBER For the Complainant:For the Opp. Party: ORDERजिला मं�...

Case Number: 242

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Date of Filing: 16-09-2014

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Date of Upload: 06-07-2016

Rajasthan

Station Manager- North West Railway V/S 938/2015 Gagandeep Singh

Railway  

Court Name: Ganganagar

Appelant Advocate Arvind Singh

Respondant Advocate

Case Number: 15

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Date of Filing: 22-12-2015

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Date of Upload: 23-05-2016

Maharashtra

Union Government Of India Through General Manager Central Railway V/S Avinash Vinayak Prabhune

Railway   Government  

Court Name: Nagpur

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NAGPURNew Administrative Building5th Floor, Civil Lines,Nagpur-440 0010712-2548522Complaint Case No. CC/14/3751. Avinash Vinayak Prabhune113, Pandurang Gawande Layout Ranapratap Nagar NagpurNagpurMaharastra...........Complainant(s)Versu...

Case Number: 14

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Date of Filing: 22-08-2014

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Date of Upload: 13-06-2016

Chhattisgarh

Railway V/S Arvind Kumar Singh

Railway  

Court Name: Raipur

Appelant Advocate

Respondant Advocate

Case Number: 15

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Date of Filing: 19-02-2015

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Date of Upload: 17-05-2016

Maharashtra

Indian Railway V/S Mr Harikrishna Kansuwal

Railway  

Court Name: Thane

Appelant Advocate

Respondant Advocate

Case Number: 993

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Date of Filing: 08-10-2015

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Date of Upload: 11-05-2016

Madhya Pradesh

GENERAL MANAGER CENTRAL RAILWAY JABALAPUR V/S VINITA GULECCHA

Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 162

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Date of Filing: 15-02-2012

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Date of Upload: 04-05-2016

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Common FAQ

Question : Am I eligible to file case against Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Railway ?

Answer : A complaint may be made against Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.